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Crowne Plaza West Hanoi

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Traveller (179)
Room & Suite (73)
Traveller (179)
Room & Suite (73)
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Overview
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36 Le Duc Tho Street, My Dinh Ward Nam Tu Liem District, Hanoi 100000 Vietnam See on map
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
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Offers from Crowne Plaza West Hanoi
Special Offer:Enjoy up to 30% savings
Hotel deals
Reviews (517)
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393 results
Traveller rating
222
135
22
7
7
Traveller type
Time of year
LanguageEnglish
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222
135
22
7
7
Show reviews that mention
All reviews the club lounge business trip platinum member great hotel business district swimming pool main restaurant taxi ride hotel is located the hotel staff comfortable stay buffet breakfast short stay pho gym concierge internet
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1 - 5 of 393 reviews
Reviewed 1 week ago

My only problem with this hotel is the room only has one overhead shower, without the one you can detach from the wall for easier control. So it was like hide and seek inside the shower when waiting for the water to turn hot. But...More

Thank EricWibisono
Response from Jakub S, Hotel Manager at Crowne Plaza West HanoiResponded 6 days ago

Dear Eric, Thank you very much for sharing your feedback. I am pleased to hear that you liked the shaver and the scale. And I really appreciate your feedback regarding the rain shower and our breakfast. Please rest assured I have addressed it with the...More

Hotel's Favourite
Reviewed 27 September 2018 via mobile

Wow I was blown away by the Club lounge benefits!! Evening canopy is great! Very nice pool and Spa will jacuzzi and sauna are free to access! Great quality rooms. Club lounge meeting rooms were great for me to have supplier meetings. Very polite and...More

Thank c d
Response from Jakub S, Hotel Manager at Crowne Plaza West HanoiResponded 28 September 2018

Dear C d, Greetings from Crowne Plaza West Hanoi, Thank you very much for sharing your experience from a recent stay with us. We loved your kind words about our rooms, outdoor pool as well as Lotus Spa. We’re so happy that you loved the...More

Reviewed 1 week ago via mobile

This is at the heart of West Hanoi and the Centre of the business district. A good shopping mall across the road and a traditional restro bar nearby makes it quite happening. The hotel is extremely comfortable with good in-room tea coffee options.More

1  Thank arnab_gupta
Response from Jakub S, Hotel Manager at Crowne Plaza West HanoiResponded 1 week ago

Dear Mr. Arnab Gupta, Greetings from Crowne Plaza West Hanoi. Thank you for choosing our hotel and taking time to write a review. Our hotel aims to provide a truly outstanding experience, and we are happy that you have enjoyed your stay. We look forward...More

Reviewed 3 weeks ago

hotel was very good.rooms are clean and very well decorated.the staff of hotel was very good and friendly in nature.They communicate in english so we were feeling very comfortable.they provide many good services in hotel.More

1  Thank Tapan B
Response from Jakub S, Hotel Manager at Crowne Plaza West HanoiResponded 3 weeks ago

Good morning from Crowne Plaza West Hanoi Mr./Ms. Tapan B, Thank you very much for your feedback. I am pleased to hear that you enjoyed your stay, and you were satisfied with our colleagues and service. Next time when you come back, please do not...More

Reviewed 7 October 2018 via mobile

Guest room is clean and very comfortable ! All the staff are very friendly, and can easily communicate with in English. There are varieties of choice from room service menu. The price is reasonable. Excellent !!More

Thank JayJayTsang
Response from Jakub S, Hotel Manager at Crowne Plaza West HanoiResponded 8 October 2018

Dear Mr. JayJay Tsang, Good morning from Crowne Plaza West Hanoi, How wonderful to hear that you really enjoyed your stay and the room service. At Crowne Plaza West Hanoi, we are passionate about and working to deliver a true hospitality for every guest. We...More

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About
Description
Crowne Plaza West Hanoi offers modern and tailored business solutions for the discerning traveller with a selection of accommodation. Guest can choose to experience our Club Floor service, be pampered in our More recreational and spa facilities and enjoy locally inspired dining experiences. Our dedicated Meeting Centre offers responsive, seamless solutions from start to Crowne Plaza West Hanoi offers modern and tailored business solutions for the discerning traveller with a selection of accommodation. Guest can choose to experience our Club Floor service, be pampered in our recreational and spa facilities and enjoy locally inspired dining experiences. Our dedicated Meeting Centre offers responsive, seamless solutions from start to finish. Crowne Plaza West Hanoi is proud to be awarded as "Luxury Business Hotel - Regional Winner: South East Asia" at the 2018 World Luxury Hotel Awards. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Casino
,
Luxury
,
Spa
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
Luxury
,
Spa
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
393
Price range
US$102 - US$175 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza West Hanoi Hotel Hanoi
Location
Vietnam > Hanoi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Casino
,
Luxury
,
Spa
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
393
Price range
US$102 - US$175 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza West Hanoi Hotel Hanoi
Location
Vietnam > Hanoi
Photos
Traveller (179)
Room & Suite (73)
Dining (34)
Pool & Beach (7)
Business Centre & Event Rooms (11)
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Questions & Answers
Ask a question
Dqminh89
26 May 2018|
AnswerShow all 4 answers
Response from Jakub S | Property representative |
Dear Dqminh89, Thank you for your question, Currently, we do not have these listed newspapers as you mentioned. We also not offer shuttle service to the old quarter Regards, Jakub S - Hotel Manager
1
Vote
YakubAL
18 August 2017|
AnswerShow all 7 answers
Response from Jakub S | Property representative |
Dear "YakubAL" Thank you for your querry. It is around 14Km from Crowne Plaza West Hanoi to the Old Quarter & other spots downtown. It takes about 40-45 minutes to get there by car/Uber/Grab or a bit more by public bus... More
0
Votes
koin_12
12 February 2017|
Answer
Response from Aekthada | Reviewed this property |
I didn't use the pool but I saw it from my room. It's good for a leisurely swim but if you're planning on lap swimming it isn't ideal.
-1
Votes
Room Tips
"Higher floor"
JamesLMWong
14 Sep 2018
Read review
"It is next to a stadium, can be quite noisy during weekend."
KOJ93
11 Jun 2018
Read review
"ask for high floor if you are on business trip. and ask to be far away from Tourist group level"
Marilynmassageexpert
15 Mar 2018
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"I stayed at the top floor no noise at all..."
E1137VXpetert
13 Apr 2017
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