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All reviews gourmet corner halong bay old quarter top floor welcome home executive suite rooftop bar hoan kiem lake sister hotel welcome drink family room wonderful hotel the hotel staff street food tour superb service every staff member breakfast was amazing
Excellent service by the staff. They go out of their way to help out and make the stay comfortable. Couldn't ask for more. Rooftop bar has an excellent ambience and view of the lake. Rooms and breakfast buffet are also good. But what stands out...More
From the understated entrance we were pleasantly surprised to find a very elegant decor throughout. What really stood out was the staff, all of whom obviously loved their job and were passionate in giving of their best to the guests to ensure a memorable stay....More
I stayed at this hotel in November 2018 and also booked a one night Halong Bay excursion through their parent company, and overall the experience with them was excellent!
As a solo female traveller I booked airport transfers with them (for a fee) before I...More
From the minute you arrive at this hotel you are made to feel welcome and appreciated.
The staff go out of their way to make sure you are happy and comfortable, and offer you help with anything you need.
Real, old fashioned good hospitality. We...More
Great breakfasts served ! Good service, team work and change management from both sister hotels. BIG Kudos to all staff from receptionist to bell boy.
Enjoy breezy night views from both hotels' skybar with their signature beer. Handwritten notes to guests was a very warm...More
Yes there is no problems with this arrangement. We only took what we needed for the Halong trip and the hotel were very accommodating in storing our extra bags for us. There were 6 of us in our group and they looked after... More
Yes there is no problems with this arrangement. We only took what we needed for the Halong trip and the hotel were very accommodating in storing our extra bags for us. There were 6 of us in our group and they looked after each one of us.by leaving our bags there while away. A secure and safe area is used for your luggage