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If only our room looked like the picture we would have been happier.
Pros: friendly helpful staff (except when dealing with the issues below)
Great location in the thick of the Old Quarter
Cons: WiFi didn't work at all in our...More
Wonderful hotel for the location but what stands out is the staff. From recommendations, to attention to our needs, we were treated with RESPECT and CARE. Some rooms were not always perfect but we received such great service. We even got a bad cold and...More
The Place is super Nice, and Very clean. The position is perfect to walk around and experience the caos of this wonderful city. But the best thing of the hotel is the staff: they're Amazing. They're Very welcoming and the Will help you with anything...More
Hotel located just off Dongwon gate (Kuantung Gate).Lombien Market, Hoan Kiem Lake and Saint Joseph Church can also be reached by foot!There are lots of shops in the surroundings that serve delicious meals, and you can also walk to the night market!
The hotel is...More
Great location. Many places in walking distance or short grab ride.
Very decent rooms, clean, and well maintained with all the necessary.
The most impressed with the staff. Especially Mr Tom (who is on a picture with me), who took care of my stay personally...More
Response from Cactus_Julie | Reviewed this property |
It for us it was $20 to be collected from the airport and $12 for our return trip. There are also some travel agents in Hanoi old quater that offer it for $10 one way but we found it easier to book it through the hotel. Very... More
It for us it was $20 to be collected from the airport and $12 for our return trip. There are also some travel agents in Hanoi old quater that offer it for $10 one way but we found it easier to book it through the hotel. Very reliable both ways and straight forward. It was an additional option once we confirmed and paid our booking.