Heritage Pattaya Beach Resort
435 Moo 12, Pratumnak 6 Road Nongprue, Pattaya 20150 Thailand
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Avg. HK$382 /night, 9/14 - 9/15
HK$429
per night
HK$390
per night
HK$351
per night
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4.0
#16 of 45 resorts in PattayaLocation
Cleanliness
Service
Value
See why so many travellers make Grand Heritage Beach Resort & Spa their resort of choice when visiting Pattaya. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travellers like you.
Guest rooms offer amenities such as air conditioning, a minibar, and a refrigerator, and guests can go online with free wifi offered by the resort.
Grand Heritage Beach Resort & Spa features room service, a concierge, and a coffee shop, to help make your stay more enjoyable. The property also boasts a pool and a lounge. If you are driving to Grand Heritage Beach Hotel, free parking is available.
Close to some of Pattaya's most popular landmarks, such as Pattaya Hill Top (1.1 mi) and Pattaya City Sign - Viewpoint (1.5 mi), Grand Heritage Beach Resort & Spa is a great destination for tourists.
When you’re feeling hungry, be sure to check out Greek Garden Taverna Pattayanis, Ruffino Restaurant & Lounge, and ROSSINI & CIGAR LOUNGE, which are some Mediterranean restaurants that are popular with locals and out-of-towners alike.
Plus, during your trip, don't forget to check out a , such as Love Art Park.
We’re sure you’ll enjoy your stay at Grand Heritage Beach Resort & Spa as you experience all of the things Pattaya has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Poolside bar
Airport transportation
Shuttle bus service
Meeting rooms
Spa
Massage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Desk
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Bottled water
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Ocean View
Charming
Languages Spoken
English, Thai
Location
435 Moo 12, Pratumnak 6 Road Nongprue, Pattaya 20150 Thailand
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
14 Restaurants
within 0.5 kilometers
136Reviews6Q+A15Room tips
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Traveller rating
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Detailed Reviews
Overall very good
Their is two things they need to address one there communication when you email them certain needs to improve second thing is the Breakfast as a there was plenty of Asian Food to chose but western was a bit on the lacking side given it is suppose to be 4 star.
As we have stayed in plenty of hotels over the years in Asia this Resort could do a lot when it comes to Service and Food.
On our stay over the five days I think we got a hello out of no of the staff,one thing that most Asian Hotels and resort are good at.
If you said would I stay here again I would but on the same time I would also look to see what is on offer else where before making my final choice.
Their is two things they need to address one there communication when you email them certain needs to improve second thing is the Breakfast as a there was plenty of Asian Food to chose but western was a bit on the lacking side given it is suppose to be 4 star.
As we have stayed in plenty of hotels over the years in Asia this Resort could do a lot when it comes to Service and Food.
On our stay over the five days I think we got a hello out of no of the staff,one thing that most Asian Hotels and resort are good at.
If you said would I stay here again I would but on the same time I would also look to see what is on offer else where before making my final choice.
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Date of stay: December 2019
Value
Cleanliness
Service
Room Tip: Maybe just book the deluxe room as they where good value for money
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What an amazing hotel. I am really impressed. The rooms are big, the swimming pool is huge, the surroundings are beautiful, very close to the beach, the staff are very helpful, very tasty breakfast, and wi-fi is very fast. Also, there is always a breeze in the lobby, so I enjoyed spending time there. So fat this is my favourite hotel in Pattaya
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have had a fantastic month in this hotel. This is such an amazing hotel set in beautiful well kept gardens and a fantastic pool area. Very large pools to cater for all. Breakfast every day was always so good with very pleasant staff. All the staff in the hotel are very helpful and friendly. Perfect location next to the beach. Short walk into Jomtien for lots of bars and restaurants. Looking forward to our winter break next year in this hotel.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Facilities are ok for price of hotel. Breakfast was basic: good asian foods but continental breakfast items were pretty basic but cold.
Customer service of this hotel is terrible. Our sheets got dirty from sunscreen and housekeeper left dirty sheets on our tabble in our room. We thought that housekeeper had forgotten them. Next day there was hand written paper on sheets, where was ammount of 2000baht. Receptionist says that we could get sheets washed ourselves at laundry service and then we have not to pay them. And so we did, and sheets were better and cleanier than other sheets at the hotel (there was broken sheets and towels). We still had to pay 2000baht. This was worst experience of customer service we ever had in Thailand. Thats why we dont recommend this hotel to anybody. They find a way to get ypur money. Maybe they have to check their room prices so they do not have to charge for nothing.
Customer service of this hotel is terrible. Our sheets got dirty from sunscreen and housekeeper left dirty sheets on our tabble in our room. We thought that housekeeper had forgotten them. Next day there was hand written paper on sheets, where was ammount of 2000baht. Receptionist says that we could get sheets washed ourselves at laundry service and then we have not to pay them. And so we did, and sheets were better and cleanier than other sheets at the hotel (there was broken sheets and towels). We still had to pay 2000baht. This was worst experience of customer service we ever had in Thailand. Thats why we dont recommend this hotel to anybody. They find a way to get ypur money. Maybe they have to check their room prices so they do not have to charge for nothing.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Don’t go
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was a great find, wish we had stayed longer and not gone to another one that had good reviews but was very disappointing.
Room was spacious, clean and well maintained. Breakfast was ok.
The beach was nicer than Jomtien or Pattaya with lots of trees for shade. Not real handy to public transport but 15 minute walk to the beach road.
Looking forward to staying again soon.
Room was spacious, clean and well maintained. Breakfast was ok.
The beach was nicer than Jomtien or Pattaya with lots of trees for shade. Not real handy to public transport but 15 minute walk to the beach road.
Looking forward to staying again soon.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: 7Eleven is 5 minutes away, go out the beach gate turn right and walk for about five mins or so.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Such a wonderful hotel. We stayed only 1 nights, even I wish to extend another night but I can’t. Great room with comfortable bed. Huge bed room and there is bathtub too. Pool is wonderful, large and near by beach front. Location itself is very peaceful. We will come back soon.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very good low season price per night. Blue skies everyday anyway. Nice beach out front. Good location. Big food market nearby which is very good. Breakfast was nice and the room size is very big. Views from the balcony are great. Would stay again.
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Date of stay: June 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel located away from crowded area. Nice and big room. Swimming is the most attractive for this hotel. Connected to beach front but this beach is not suitable to do sunbathing, recommend at poolside. Breakfast is ok but would be great if you serve fresh brew coffee. Overall is satisfied. Would be back for sure.
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Date of stay: November 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'll go with the plus side first as not so many.
The check in staff is efficient, room is spacious and pools are large and nice. That's all.
The bathroom is fitted with separate shower and bathtub. As I prefer shower so I at first had shower in the shower stand but immediately realized that no matter what temperature I set the water is super hot, also there's water pressure problem so I could not even throughly rinse my hair. Then I gave up and switch to take shower at the bathtub where water pressure is slightly (just slightly) better but no curtained is installed, so I had to sit in the bathtub to take shower with minimize movement to avoid water being splashed out onto the floor. My husband suggested me to request a change of room but I just didn't bother to do so. I didn't want to trouble the staffs late at time.
Next day I had shower in the bathtub again, the water pressure problem got even worse. Not only the water is slow, but the temperature kept changing every 5-10 seconds, so it's cold in this 5-sec and burning hot in the next 5. Ok, I still didn't want to bother the staffs as we could tell they were not so friendly and helpful during our visits in the restaurant and swimming pool.
At night time, the water pressure and temperature problem got even more unstable causing my husband's neck got burnt by the hot water. This time we told ourselves: enough is enough, we must ask them to fix this problem.
After I told the reception of the shower problem, she sent a guy, then a lady, then another lady to our room to check and the acknowledged the problem but was unable to fix it. I asked them if the other rooms Hv the same problem and they said no, so I called to reception and requested to change to another same grading room.
A lady and a guy came up to our room and showed us to another room, we went in and found that the water pressure was also v poor, I asked the lady if there's any other rooms with better water pressure and she ignored me and kept talking to the guy who came with her in thai. Though I do not understand thai, I could feel that they were complaining of our request. I told her I'm not trying to be mean but my husband was burnt by hot water from shower due to their poor water pressure, it's not only about well being but about safety. The guy then turned to my husband and said,' all the rooms have this problem. it's hot outside, take cold shower.' After that he left with a long face. Eventually, we stayed in our original and the problem of our room left unsolved.
I can't imagine staffs of a 4-stars hotel could be so rude. I hv stayed in many kinds of hotels, resorts, apartments and bnb in my past few decades during holidays and I hv always tried to be thoughtful to the staffs as I was also working in customer service industry. Yet, as a hotel guest, I feel like I'm here to beg them for a service which they should hv provided all along. How awful it feels to hv spent money and get all these in return!
With this experience, not only I will not stay in this hotel again, I will also not to choose any local managed hotels again in the future.
The check in staff is efficient, room is spacious and pools are large and nice. That's all.
The bathroom is fitted with separate shower and bathtub. As I prefer shower so I at first had shower in the shower stand but immediately realized that no matter what temperature I set the water is super hot, also there's water pressure problem so I could not even throughly rinse my hair. Then I gave up and switch to take shower at the bathtub where water pressure is slightly (just slightly) better but no curtained is installed, so I had to sit in the bathtub to take shower with minimize movement to avoid water being splashed out onto the floor. My husband suggested me to request a change of room but I just didn't bother to do so. I didn't want to trouble the staffs late at time.
Next day I had shower in the bathtub again, the water pressure problem got even worse. Not only the water is slow, but the temperature kept changing every 5-10 seconds, so it's cold in this 5-sec and burning hot in the next 5. Ok, I still didn't want to bother the staffs as we could tell they were not so friendly and helpful during our visits in the restaurant and swimming pool.
At night time, the water pressure and temperature problem got even more unstable causing my husband's neck got burnt by the hot water. This time we told ourselves: enough is enough, we must ask them to fix this problem.
After I told the reception of the shower problem, she sent a guy, then a lady, then another lady to our room to check and the acknowledged the problem but was unable to fix it. I asked them if the other rooms Hv the same problem and they said no, so I called to reception and requested to change to another same grading room.
A lady and a guy came up to our room and showed us to another room, we went in and found that the water pressure was also v poor, I asked the lady if there's any other rooms with better water pressure and she ignored me and kept talking to the guy who came with her in thai. Though I do not understand thai, I could feel that they were complaining of our request. I told her I'm not trying to be mean but my husband was burnt by hot water from shower due to their poor water pressure, it's not only about well being but about safety. The guy then turned to my husband and said,' all the rooms have this problem. it's hot outside, take cold shower.' After that he left with a long face. Eventually, we stayed in our original and the problem of our room left unsolved.
I can't imagine staffs of a 4-stars hotel could be so rude. I hv stayed in many kinds of hotels, resorts, apartments and bnb in my past few decades during holidays and I hv always tried to be thoughtful to the staffs as I was also working in customer service industry. Yet, as a hotel guest, I feel like I'm here to beg them for a service which they should hv provided all along. How awful it feels to hv spent money and get all these in return!
With this experience, not only I will not stay in this hotel again, I will also not to choose any local managed hotels again in the future.
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Date of stay: February 2015
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My family have just had a short break at The Heritage and it was a huge disappointment due to very poor levels of service
Good: the hotel itself is new and the rooms are large and clean
Bad: The pool is massive but was dirty with a lot of leaves and stuff floating about, it would not have taken a lot of effort to sort this out and it lets down the whole hotel really
The staff at the pool are not helpful and don't appear to want to actually do any work, if you want anything from the bar pool bar you need to track someone down
The lower level pool bar was closed and the two water slides are pretty much unusable and a bit pointless really
The chairs and umbrellas are left covered and it is left to the guests to unpack the chairs and put up the umbrella's themselves
Breakfast was poor quality and even though there are loads of staff hanging around doing nothing my used plate was left on the table when I went to get some more food as the first choice was cold and not very nice
On check out I was left standing around for 10 minutes why the room staff checked the room I was then presented with a bill of Baht 390 for a broken ashtray 2 small bottles of beer and a bag of crisps, I explained that I did not smoke and that we had broken nothing in the room but this was ignored
In conclusion I would not return to this hotel or recommend it, it is a shame really as the property itself is nice and the pool is huge but it is badly let down by poor service and general lack of attention to detail, for about the same money in the same part of town you can stay at the Ravindra which is a much better experience all around
Good: the hotel itself is new and the rooms are large and clean
Bad: The pool is massive but was dirty with a lot of leaves and stuff floating about, it would not have taken a lot of effort to sort this out and it lets down the whole hotel really
The staff at the pool are not helpful and don't appear to want to actually do any work, if you want anything from the bar pool bar you need to track someone down
The lower level pool bar was closed and the two water slides are pretty much unusable and a bit pointless really
The chairs and umbrellas are left covered and it is left to the guests to unpack the chairs and put up the umbrella's themselves
Breakfast was poor quality and even though there are loads of staff hanging around doing nothing my used plate was left on the table when I went to get some more food as the first choice was cold and not very nice
On check out I was left standing around for 10 minutes why the room staff checked the room I was then presented with a bill of Baht 390 for a broken ashtray 2 small bottles of beer and a bag of crisps, I explained that I did not smoke and that we had broken nothing in the room but this was ignored
In conclusion I would not return to this hotel or recommend it, it is a shame really as the property itself is nice and the pool is huge but it is badly let down by poor service and general lack of attention to detail, for about the same money in the same part of town you can stay at the Ravindra which is a much better experience all around
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Date of stay: September 2013Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
👍the best way and cheapest is taking miniVan from victory monument area (route BKK-Pattaya) , ask the driver whether drop you directly to the hotel or at South Pattaya, the hotel next to Pattaya Park hotel and tower. Unfortunately, all miniVans in victory monument will shift to the outer-center of Bangkok from 24october, east route to eastern bus terminal in Ekamai. However, it's very easy to take BTS skytrain to this bus terminal from victory monument.
It's the public beach so there is gate between the hotel vicinity and beach. The beach is small on Khao Pra Tam Nuk area, there is no problem with wifi in the hotel area.
"7Eleven is 5 minutes away, go out the beach gate turn right and walk for about five mins or so."Read full review
"Higher floor rooms facing the pool were quieter than the rooms that go straight into the pool"Read full review
PRICE RANGE
HK$382 - HK$484 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand heritage beach hotel pattaya, grand heritage beach resort and spa
FORMERLY KNOWN AS
Grand Heritage Beach Resort & Spa
LOCATION
ThailandChonburi ProvincePattaya
NUMBER OF ROOMS
248
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Heritage Pattaya Beach Resort
Which popular attractions are close to Heritage Pattaya Beach Resort?
Nearby attractions include Pattaya Park Tower (0.3 km), Funtasea (0.3 km), and Pattaya Water Park (0.2 km).
What are some of the property amenities at Heritage Pattaya Beach Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Heritage Pattaya Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Heritage Pattaya Beach Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Heritage Pattaya Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Heritage Pattaya Beach Resort?
Conveniently located restaurants include Au Bon Coin, Cajun Lite Cafe, and Kraken Lanta.
Are there opportunities to exercise at Heritage Pattaya Beach Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Heritage Pattaya Beach Resort have airport transportation?
Yes, Heritage Pattaya Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Heritage Pattaya Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Heritage Pattaya Beach Resort?
The staff speaks multiple languages, including English and Thai.
Are there any historical sites close to Heritage Pattaya Beach Resort?
Many travellers enjoy visiting Wat Huay Yai (12.8 km).