Hotel JAL City Bangkok

Hotel JAL City Bangkok

Traveller (116)
Standard
Room & Suite (16)
S-SEN.
Dining (2)
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Fully refundable before Fri, 31 May
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HK$665
Fully refundable before Sat, 1 Jun
Earn rewards on eligible stays
HK$565
Fully refundable before Sat, 1 Jun
Earn rewards for every stay
HK$565
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About

5.0
#41 of 1,228 hotels in Bangkok
4.9 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Service
4.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hotel JAL City Bangkok is situated adjacent to Hotel Nikko Bangkok, which opened in January 2019. Thonglor BTS Skytrain station is just a three-minute walk away. Thonglor is an area extending north and south from Soi Sukhumvit 55, commonly known as Thonglor Road, in the Wattana district of central Bangkok. The area has long been home to many Japanese and other expatriates as well as wealthy Thais. The Bangkok International Trade & Exhibition Centre (BITEC) and Queen Sirikit National Convention Center (QSNCC), along with multinational restaurants, bars, community malls and international hospitals, are all nearby, making it a prime location for both business and leisure.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Airport transportation
Conference facilities
Banquet room
24-hour security
Parking
Wifi
Breakfast available
Breakfast buffet
Taxi service
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Safe
Seating area
Telephone
Bottled water
Clothes rack
Laptop safe
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Business
City View
Languages Spoken
English, Japanese, Thai
Hotel links
Special Offer:ADVANCE PURCHASE

Location

22/1 Soi Sukhumvit 55, Sukhumvit Road, Bangkok 10110 Thailand
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Bangkok Intl Airport
18.8 km
See all flights
Don Muang Airport
20.4 km
See all flights
Thong Lo
3 minBTS Skytrain
89Reviews1Q+A6Room tips
Traveller rating
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Detailed Reviews
ying wrote a review Oct 2023
Hong Kong, China21 contributions33 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Overall - I am very happy to have chosen this hotel. Should I have another stay in Bangkok, I would definitely consider to stay here again due to its price, location, and cleanliness.

Overall 5.0
Location 5.0
Cleanliness 4.0
Service 5.0
Food n/a

Location – The hotel is in excellent location. I think only my travel mate would complain that it is a bit far. It is actually a minute or 2 walk away from bts thong lo. My friend and I almost only go to as far as Siam which is around 20 mins away by BTS and it's more than enough to entertain us for 4 days.
And since it’s next to Nikko hotel, the happiest thing for me is that there is a Let’s Relax Spa right inside the Nikko Hotel which means that I can roll to the opposite side of the road to go back to my hotel room in JAL after having a relaxing Spa! How cool is that ? (Of course you may stay in Nikko if you don’t mind to pay a bit more)

Cleanliness – I am almost very satisfied with the cleanliness including the tables, the bed sheets, the remote control, the washroom, except…there is a red mark (look like some blood stain) with around 4 cm length obviously was there in the bathroom floor towel on the day we arrived and was never changed to another clean one. But since it’s a floor towel we didn’t bother to ask for another one.

Service – I have not used a lot of services to be honest. I have only asked for bathrobes and slippers. The housekeeping came within minutes with a nice smile. And on the last day of stay, we have stored luggage here for a few hours and asked for a taxi. The taxi driver charged per meter with the price that we expect (c.400b-500 bhat to BKK), which means there is no funny business between the hotel / staff & the driver. So I give full mark to the service. Oh and we are allowed to check in a bit early at 11am / 12pm. You must know how bad we would appreciate a ready hotel room after a flight!

Food – As I haven’t tried the food here, I cannot comment. But who would doubt a Japanese hotel restaurant.

Other comments – There is no card reading system in the hotel elevator which is a bit rare nowadays. Luckily the location and safety of Bangkok is something that I personally am comfortable with. So it is not a big issue for me. But do take note if you mind. Another small note is that the slippers are not the most comfortable (my friend got it broken on the first night XD and always forget to ask for another pair) but might be environmentally friendly. If you mind, I would suggest to bring your own. ;)
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Hotel JAL City Bangkok
Responded 16 Oct 2023
Dear ying0101, Thank you so much for taking the time to share your wonderful review of Hotel JAL City Bangkok. It is our pleasure to read that you had an enjoyable stay with us. If there is anything special we can do to make your next stay more memorable and enjoyable, please feel free to contact us. Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Sincerely yours, Hotel JAL City Bangkok
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leedsman037154 wrote a review Sept 2023
Singapore, Singapore24 contributions33 helpful votes
5.0 of 5 bubbles
My wife and I visited Bangkok from 24 to 27 August 2023.
We stayed at the newly opened hotel, the Hotel JAL City Bangkok. As it was new, there was a promotion going on. We paid a good price for the room.
The hotel is located very near to ThongLor BTS. Very convenient and it is just a very short distance from the BTS. Just around the hotel, there were many restaurants, cafes and massage shops. All within walking distance.
We reached the hotel at around 12 noon and was allowed to check in, maybe due to the hotel is new as such might not have many guests staying. Checking In was fast and the wifi was very good.
The room was spacious and was very clean. 2 water bottles were provided daily and the toilet's accessories were also well provided.
Breakfast were included in the price and it served Japanese and International food. Food were nice and tasty.
We enjoyed our stay there and will stay there again the next trip to Bangkok.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santitas Janthasarn, Marketing at Hotel JAL City Bangkok
Responded 16 Oct 2023
Dear leedsman037154, Thank you for your generous 5 stars and specifically highlighting our convenient location, breakfast and room comfort and the excellent service you received from our team. We will share your wonderful comment with the team and they would be very happy to hear your kind comment. It's our pleasure to serve you and we look forward to welcoming you back for another perfect experience. Sincerely yours, Hotel Nikko Bangkok
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magicmansteve1 wrote a review Jul 2023
Toms River, New Jersey1,327 contribution258 helpful votes
4.0 of 5 bubbles
Overall, the rooms are the same and they’re very comfortable a little smaller as you could see by the square meters but very comfortable. The rooms are clean the hallways are clean. There is no swimming pool if you want to swim you have to pay 300 bucks and go across the street, there are no slippers in the rooms during very little amenities in the room. The breakfast if you go before other people should be OK. For some reason they do not replenish items without requesting them and waiting 10 to 15 minutes including fruit. If you want to check in before 2 PM to charge us 1400 but even if they have no room they have a room at ฿1400 according to the fun staff. The hotel is located in the same plaza as nikko hotel. If you don’t care about anything by the comfortable night, you will be happy here.As long as you arrive after 2 pm. Nothing for kids to do. Only business hotel.
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Date of stay: July 2023Trip type: Travelled on business
Room Tip: Come after 2 pm or pay 1400 baht more. Go early to breakfast or foods will be gone. Bring your...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hisakazu Sato, Owner at Hotel JAL City Bangkok
Responded 22 Jul 2023
Dear 8675309jennyigotyour, Thank you for taking the time to share your experience at our hotel. We are very sorry to hear about your experience and also appreciate you bringing this to my attention. Providing the highest level of hospitality service is our priority and it is discussed among respective Department Head to discuss how we can offer better service. We remain at your disposal and please feel free to contact me at any time for any inquiries or if I can be of any assistance. Thank you very much for your valued feedback and looking forward to welcoming you with a more enjoyable experience on your next visit. Sincerely yours, Hotel JAL City Bangkok Hotel Management Team
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Da.PSAR wrote a review Mar 2024
The Netherlands1 contribution
5.0 of 5 bubbles
We stayed in this hotel for almost a week. The hotel is situated in prime area of Bangkok (Thonglor). This hotel has been completely renovated. The room looks new and specious. All facilities work well, bed is very comfortable. We can use the swimming pool at the sister hotel (Nikko Hotel) opposite to the hotel for free. Staffs are friendly and helpful. Breakfast is mainly in Japanese style combine with thai and international/continental breakfast corner, egg & pancake station and noodle station. I enjoyed eating salmon for breakfast everyday. Coffee is good too. There are laundry machines and dryers (coin operated) on the lobby floor. Around the hotel, there are a lot of massage shops and restaurants with friendly prices, the famous mango sticky rice shop is nearby. Overall we have a very comfortable and enjoyable stay with very reasonable price. Highly recommended.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Darence S, Guest Services / Front Office at Hotel JAL City Bangkok
Responded 15 Mar 2024
Dear DapSAR, Thank you for your generous 5 stars and specifically highlighting our convenient location, room and neighborhood and the excellent service you received from our team. We will share your wonderful comment with the team and they would be very happy to hear your kind comment. It's our pleasure to serve you and we look forward to welcoming you back for another perfect experience. Sincerely yours, Jaa Nucharee Suksangchan Cluster - Front Office Manager Hotel JAl City Bangkok
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Tourist39276361922 wrote a review Jan 2024
1 contribution1 helpful vote
5.0 of 5 bubbles
Convenience for access train, restaurants and supermarkets. Price is reasonable and breakfast is delicious especially Japanese foods and Thai green curry. We can use swimming pool at nicco hotel. I love to stay if I come back to BKK. Recommend for sure!
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Darence S, Guest Services / Front Office at Hotel JAL City Bangkok
Responded 30 Jan 2024
Dear Tourist39276361922 Thank you so much for taking your time to share your wonderful review highlighting location, room and all hospitality at Hotel JAL City Bangkok. It is truly our pleasure to read that you had enjoyable stay with us. If there is anything special that we can do to make your next stay a more memorable and enjoyable, please do feel free to contact us. Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Sincerely yours, Nucharee Suksangchan Cluster - Front Office Manager Hotel JAL City Bangkok
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ric wrote a review Oct 2023
Singapore, Singapore2 contributions1 helpful vote
4.0 of 5 bubbles
Overall stay is nice and pleasant. Staff is friendly and helpful too.

The location is very convenient as it is just 5 min walk to Thonglok station. Surrounding also sited numbers of authentic Japanese resturant.

Authentic local Thai massage are also sited nearby as well.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Hotel JAL City Bangkok
Responded 24 Oct 2023
Dear TRAVELRT_159, Thank you so much for taking the time to share your wonderful review of Hotel JAL City Bangkok. It is our pleasure to read that you had an enjoyable experience with us. If there is anything special that we can do to make your next stay more memorable and enjoyable, please do feel free to contact us. Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Sincerely yours, Hotel JAL City Bangkok
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Report response as inappropriate
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CPSConsult wrote a review Feb 2024
Abu Dhabi, United Arab Emirates9 contributions2 helpful votes
5.0 of 5 bubbles
Thank you JAL City Hotel.

Another immaculate Okura Japan proprietary hotel! Always neat, tidy, clean, pristine condition with well maintained facilities, fixture and fittings.

All be it JAL City is a tourist class 4 star hotel its service is up there with 4 star red business in terms of efficient, helpful, considerate and welcoming staff. The establishment itself is well kept, comfortable with all the expected 4 star amenities. JAL City Hotel is as advertised in the literature.

JAL staff are to a person first rate and go above and beyond what is required to assist guests.

Example being Sara and team on reception calling travel agents & airlines on our behalf to assist as did two other reception team members the second day. Everyone did all that they could to help with every request made.

The JAL gym on the 16th floor is decent enough, a shame there is no dual adjustable cable but if you zip over to the big sister Hotel Nikko Okura right next door then you can use their DAC machine plus Gliding Smith Machine as well as their great swimming pool. So between the two establishments you are set to have a great workout, sauna, swim & relaxing lounge around the pool.

Highly recommend the hotel which is a mere 5 minute walk from BTS Thing Lor station at the end of the road.
Read more
Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Very conveniently located 5 minutes walk from Thing Lor BTS, plenty of local Japanese, Thai &...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Darence S, Guest Services / Front Office at Hotel JAL City Bangkok
Responded 8 Feb 2024
Dear CPSConsult, Thank you so much for taking your time to share your wonderful review in Hotel JAL City Bangkok. It is truly our pleasure to read that you had enjoyable stayed with us. Your commendation on our staff services especially Khun Sara & Team, recognition is truly appreciated and will be shared with our hotel team as I am sure it will be great motivation and appreciation for them to continuously exceed expectations. If there is anything special that we can do to make your next stay a more memorable and enjoyable, please do feel free to contact us. Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Sincerely yours, Nucharee Suksangchan Cluster - Front Office Manager Hotel JAL City Bangkok
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Carine L wrote a review Dec 2023
2 contributions1 helpful vote
5.0 of 5 bubbles
Such amazing hospitality! Loved it and will be back - my favourite was the pancake and the Japanese spread as well, which was a treat.

Special shout-out to Botan for her amazing personality and enjoyed having a chat with her. Made us feel welcomed.

To the chefs behind the counter making the noodle soup (chef chaiya)

And the lady making pancakes (lampu) - they were both so smiley and made my day! Energy was infectious.

Definitely will be back again.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Darence S, Guest Services / Front Office at Hotel JAL City Bangkok
Responded 3 Jan 2024
Dear Khun Carine L, Thank you so much for taking your time to share your wonderful review at Hotel JAL City. It is truly our pleasure to read that you had enjoyable stay with us. Your commendation on our staff services especially Khun Botan, Chef Chaiya & Khun Lampu, recognition is pretty appreciated and will be shared with our hotel team as I am sure it will be great motivation and appreciation for them to continuously exceed expectations. If there is anything special that we can do to make your next stay a more memorable and enjoyable, please do feel free to contact us. Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Sincerely yours, Nucharee Suksangchan Cluster - Front Office Manager Hotel Nikko Bangkok
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RR wrote a review Dec 2023
2 contributions
5.0 of 5 bubbles
Whenever we went here staff was nice service still on hospitality hight level. Especially Nimsan Somsan Keisan there are always service you with bright smile on every morning at your breakfast time. It makes my good mood on the day. Location is very convenient and very close to skytrain.
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Date of stay: December 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from , Owner at Hotel JAL City Bangkok
Responded 11 Dec 2023
Dear Khun _F5729ZO, Thank you so much for taking the time to share your wonderful review of Hotel JAL City Bangkok. It is our pleasure to read that you had an enjoyable experience with us. Your commendation on our staff service especially Khun Nim, Khun Som, Khun Kei and recognition are truly appreciated and will be shared with our hotel team. I am sure it will be a great motivation and appreciation for them to exceed expectations continuously. If there is anything special that we can do to make your next stay more memorable and enjoyable, please do feel free to contact us. Thank you for choosing to stay with us and we look forward to welcoming you back again soon. Sincerely yours, Hotel JAL City Bangkok
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Report response as inappropriate
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ampmie wrote a review 11 May
Bangkok, Thailand2 contributions
5.0 of 5 bubbles
Had a buffet dinner at S-Sen restaurant.
It was a great experience of Kaow Tom (boiled rice) buffet.
The taste was Thai authentic and the service was amazing especially from a waiter named "Name".

However, the food portion was very huge. Would be great if they can reduce the portion so we can try having more from the menu.
Read more
Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Darence S, Guest Services / Front Office at Hotel JAL City Bangkok
Responded 1 week ago
Dear Khun Ampmie, Thank you so much for taking your time to share your wonderful review highlighting our S-Sen Restaurant. It is truly our pleasure to read that you had enjoyable stay with us. If there is anything special that we can do to make your next stay a more memorable and enjoyable, please do feel free to contact us. We look forward to welcoming you back again soon. Sincerely yours, Jaa Nucharee Suksangchan Cluster - Front Office Manager Hotel JAL City Bangkok
Read more
Report response as inappropriate
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dom wrote a tip Mar 2024
Hong Kong, China1 contribution
5.0 of 5 bubbles
"The cafeteria has a lot of food but people get thet early and take the food so wake up earlier to eat "
Read full review
CPSConsult wrote a tip Feb 2024
Abu Dhabi, United Arab Emirates9 contributions2 helpful votes
5.0 of 5 bubbles
"Very conveniently located 5 minutes walk from Thing Lor BTS, plenty of local Japanese, Thai & Chinese restaurants close by. Thai massage too"
Read full review
Paradise13375482163 wrote a tip Dec 2023
5 contributions3 helpful votes
5.0 of 5 bubbles
"No huge shopping malls around. But just one station either directions, you will find loads of that, and BTS is 2 minutes away!"
Read full review
eddy k wrote a tip Dec 2023
1 contribution1 helpful vote
5.0 of 5 bubbles
"Jal hotel is back at nikko hotel. buffet place is getting crowded around 9am."
Read full review
jon h wrote a tip Oct 2023
Washington DC, District of Columbia52 contributions85 helpful votes
5.0 of 5 bubbles
"Ginzu steakhouse restaurant on main floor loos good"
Read full review
Not the right property for you?
There are more places to choose from in the Bangkok area.
PRICE RANGE
HK$624 - HK$741 (Based on Average Rates for a Standard Room)
LOCATION
ThailandBangkok
NUMBER OF ROOMS
324
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL JAL CITY BANGKOK HK$656 (H̶K̶$̶8̶4̶4̶) - Updated 2024

Frequently Asked Questions about Hotel JAL City Bangkok
Which popular attractions are close to Hotel JAL City Bangkok?
Nearby attractions include Patrick & Co (0.1 km), Fiorenzo (0.08 km), and De Fabiano Bespoke Tailor (0.4 km).
What are some of the property amenities at Hotel JAL City Bangkok?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Hotel JAL City Bangkok?
Top room amenities include air conditioning, a bidet, and blackout curtains.
What food & drink options are available at Hotel JAL City Bangkok?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Hotel JAL City Bangkok?
Yes, free parking is available to guests.
What are some restaurants close to Hotel JAL City Bangkok?
Conveniently located restaurants include Kinki Japanese Progressive Dining and Bar, The District Grill Room and Bar, and 57th Street.
Are there opportunities to exercise at Hotel JAL City Bangkok?
Yes, guests have access to a fitness centre during their stay.
Does Hotel JAL City Bangkok have airport transportation?
Yes, Hotel JAL City Bangkok offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel JAL City Bangkok?
Yes, laundry service and self serve laundry are offered to guests.
Does Hotel JAL City Bangkok offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel JAL City Bangkok?
The staff speaks multiple languages, including English, Japanese, and Thai.
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