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Ubumwe Grande Hotel

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67 Kn, Kigali Rwanda
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Traveller (269)
Room & Suite (67)
Dining (40)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#9 of 122 hotels in Kigali
Location
Cleanliness
Service
Value
Travellers' Choice
Ubumwe Grande Hotel, a superior four-star Hotel to exacting international standards is located in the business hub of Kigali. Enjoy true Rwandan hospitality and the most stunning views of this vibrant African city. A beautiful infinity roof top pool as well our executive gym allow you to stay fit, whilst the roof top terrace, overlooking Kigali, invites you enjoy a meal or one of our refreshing cocktails. Our lounge area offers delectable pastries and snacks throughout the day and our Restaurant Fiesta delights with culinary creations from Africa and beyond. Conferencing and meeting at Ubumwe Grande are a real pleasure. Our experienced team gladly assist in arranging functions from small intimate meetings to cocktails of up to 500 guests. These are accommodated in our three meeting rooms or our sub-divisible Rooms Kivu 1 & 2. We pride ourselves in accommodating any reasonable request to make our guest's stay a memorable one. Make Ubumwe Grande Hotel your preferred "home" in Kigali.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Concierge
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Microwave
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, French
178Reviews0Q+A28Room tips
Traveller rating
  • 98
  • 58
  • 13
  • 5
  • 4
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Popular mentions
bankeo wrote a review 8 Sep
Lagos, Nigeria2 contributions
+1
I would have give a five star but we couldn’t use the pool for as long as we were there. It was so cold and we kept asking when they were gonna fix what got broken as the water couldn’t be heated. I hope this has been fixed now. The adjoining room was clean and neat. We got a city view overlooking banks and other commercial buildings. This also shows the proximity to restaurants, banks, market and other hotels. Food was great also and affordable compared to my city. We enjoyed the rooftop restaurant especially at night. The best part was breakfast omg!!! There was so much to choose from the buffet table. I literally had to dedicate an hour and more for breakfast so I could touch on everything. The staff were polite and helpful also. Special shout-out to Innocent who ensured we got to the airport in time for our flight despite not making arrangements with him amongst other odds.
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: We enjoyed the city view. Please don’t be stuck on that but you could give yourself that pleasure...
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VanVtravel wrote a review Aug 2021
Castle Rock, Colorado15 contributions1 helpful vote
Nice hotel near city center. Had only one restaurant open due to covid restrictions. Food was good. Air conditioning in our 2 rooms was very marginal after calling maintenance twice. Has nice gym with great view. The staff were very nice and helpful.
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Date of stay: July 2021
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Joel T wrote a review May 2021
1 contribution
I stayed here for a week. Everything was above board. Clean, Accommodating, Great Facilities and Truly a great experience. The restaurant was great as well. The staff was so good, but there was a young man, Shema, who went above and beyond and treated me better than a customer, he treated me like family. The hotel is blessed to have a man like him on staff. Thanks Shema for a great experience.
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Date of stay: May 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
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Ulisse wrote a review May 2021
8 contributions2 helpful votes
One very very bed experience! Truly exceptional hill views! Unfortunately, a rather disgusting waiter happened to me who, after I had waited for a single table to become vacant near the window, and having stopped to greet a friend I met by chance, next to the table at which I was about to sit down. made to sit at "my" table a group of people who, a few moments before were seated at another table. It was clear that the waiter in question preferred to seat a group at that table, with a possible tip in proportion to the number of people, me, single and with probable "single" tip! Following this disgusting behavior, I left the place and I don't think about going back.
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Date of stay: May 2021Trip type: Travelled solo
1 Helpful vote
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WYN wrote a review Mar 2021
Beirut, Lebanon245 contributions59 helpful votes
+1
We enjoyed our stay, nice & big room, superb view overlooking the city of Kigali, very helpful staff especially at reception & reservation, they facilitated the early check-in & very late check-out complimentary. Thank you . The only thing is that food/drink expensive . Well recommended hotel, I'll visit again .
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Date of stay: March 2021Trip type: Travelled on business
1 Helpful vote
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Response from Richard Niyongabo, General Manager at Ubumwe Grande Hotel
Responded 15 Apr 2021
Thank you for visiting Ubumwe Grande Hotel and the wonderful review. We welcome you to come back again soon.
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PRICE RANGE
US$136 - US$190 (Based on Average Rates for a Standard Room)
LOCATION
RwandaKigali ProvinceKigali
NUMBER OF ROOMS
153
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Frequently Asked Questions about Ubumwe Grande Hotel
Which popular attractions are close to Ubumwe Grande Hotel?
Nearby attractions include Kandt House Museum (0.1 km), Saint-Famille Church (0.4 km), and Azizi Life Boutique (0.4 km).
What are some of the property amenities at Ubumwe Grande Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Ubumwe Grande Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ubumwe Grande Hotel?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Ubumwe Grande Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Ubumwe Grande Hotel?
Conveniently located restaurants include Fusion Restaurant, Heaven Restaurant & Boutique Hotel, and Bourbon Coffee Ltd -Rwanda.
Are there opportunities to exercise at Ubumwe Grande Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Ubumwe Grande Hotel have an airport shuttle?
Yes, Ubumwe Grande Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Ubumwe Grande Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Kigali.
Are any cleaning services offered at Ubumwe Grande Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Ubumwe Grande Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.