We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Labourdonnais Waterfront Hotel

Save
Share
Traveller (383)
Room & Suite (213)
Dining (51)
Overview
  • Excellent67%
  • Very good25%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (413)
Filter reviews
315 results
Traveller rating
205
82
21
2
5
Traveller type
Time of year
LanguageEnglish
More languages
205
82
21
2
5
Show reviews that mention
All reviewsexecutive floorfive star hotelexcellent hotelbusiness hotelpost boxexcellent customer servicestar servicesister hotelbusiness tripshopping mallspecial mentionwater frontnice viewrooms are spaciousspecial thankspleasant staygreat business
FilterEnglish
Updating list...
1 - 5 of 315 reviews
Reviewed 3 days ago via mobile

Good Breakfast... Nice juice too. Relaxing place for quick business trip with colleagues and its central in the island to everywhere. A bit old though due to the age, but very good personal service from staff.

Thank Samuel D
Reviewed 1 week ago via mobile

Would rate this place excellent if the club lounge had a better spread. While the drinks were perfectly acceptable, there weren't really any food options. I counted two cold options which is about what I'd expect at a low end Sheraton. Fantastic staff and beautifully...More

Thank Vidit A
Reviewed 1 week ago

So last week I was fortunate again to find myself in Mauritius and stayed here at Labourdonnais. Had booked a club room and had access to the executive suite which is a joy. Little area of peace and tranquility with a fine range of food...More

Thank ScottinSingapore
Reviewed 1 week ago via mobile

I was there for the wine pairing dinner and I must say I wasn’t disappointed. My favorite dish in the picture below. Contrast of textures and flavors, my favorite. Good food, great service, nice staffs, amazing interior. I will be back soon again, with more...More

Thank Onishikagawa
Reviewed 2 weeks ago via mobile

We organised 2 clients dinner at Yuzu restaurant, the Asian fusion option of the hotel. Incredible service provided by Vicki and the team, attention to details, discreet and very smooth service. The menu was excellent with a very original choice of 6 courses plates. We...More

2  Thank B b
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Breakfast included
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$205 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$205 - US$310 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (383)
Room & Suite (213)
Dining (51)
Pool & Beach (26)
Amenities (18)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Mwah M
5 February 2018|
AnswerShow all 3 answers
Response from IndigoHotels | Property representative |
Dear Mwah M, As the other travellers have mentioned, the closest beaches are 30 mins away. Staying with us, you can enjoy access to the 'La Plage' Beach club at Trou aux Biches, that postcard perfect image that JeffLeong... More
0
Votes
priyanka t
Now the most important issue On 11 th of November we requested to meet miss Anne as we wanted to reserve a table at the lounge waterfront so that we could celebrate our 25 wedding anniversary dinner . Miss Anne was very hospitable and promised to reserve a good seat for us and she also recommended a vegetarian pasta option for me and a lobster for my husband. She promised that she will give necessary instructions to people responsible as she would not be on duty on 12 November at night. On the 12 November we got ready and reached our table at around 8 pm The waiter who attended us supposedly was already briefed by Anne so he immediately after around 40 to 45 mins brought our lobster and pasta . The pasta was edible but very cold. I requested the waiter for a change of bread as it was too crusty and I have a problem with chewing crusty bread. The waiter very unexpectedly retorted that this is the only bread I have and that he would reheat it and serve me. I again requested him that I have weak teeth and would not be able to eat it and if he can serve me even 2 slices of bread with butter I would be grateful . Finally he relented and brought a roundish brown bread which was a bit better . But no butter was served however that’s not an issue By this time however I had lost my appetite tho . Now my husband had ordered lobster with rice and salad as accompaniment and a complimentary wine was to be served with it. The lobster came with the rice and followed by the salad but the wine never arrived. We were sitting with another family so we did not wish to create any scene so we quietly managed to eat our cold dinner. My husbands lobster was very chewy and hard so presumably I feel that our food was cooked and either kept aside or they reheated something from the fridge that it was so cold hard and chewy. We then asked someone whether we are eligible for the wine that they forgot . The head waiter immediately rectified his error he apologised and served all of us wine and drinks. He also brought in a complimentary pastry with a candle. Finally we closed in on our wedding anniversary celebration. The next day however we spoke to Anne. She promised that she would look into what went wrong and promised to invite us for another dinner which would erase the bad memories . We requested her to just see to it that we don’t have to pay for a disaster meal of our anniversary as it was really not justified, however she tried her level best but those 1650 rs were not wAived off our hotel bill. Which I personally felt it was not right . Customer satisfaction is more important for a international hotel than a mere bill of 1650 We traveled all the way from Mumbai to Mauritius and stayed in this hotel for over a week, we spent over 3 lakhs in Indian rupees so obviously we could have spent another 1650, But this was about ethics not money. We spent over 2000 rs in tipping the staff before leaving. So obviously we were expecting some gesture from the hotel too. I would request the hotel authorities to kindly be more understanding in such situations.
27 November 2017|
AnswerShow all 4 answers
Response from IndigoHotels | Property representative |
Dear Priyanka, We appreciate you sharing your feedback with us. We have shared your review with our management as this does not reflect our hotel standards in any way. Rest assured that we are looking into this matter. We... More
1
Vote
priyanka t
30 October 2017|
AnswerShow all 11 answers
Response from IndigoHotels | Property representative |
Hello Priyanka, First of all I'd like to congratulate you on your 25th wedding anniversary. Rest assured that our Front Desk / Reception Teams will be able to assist or direct you in the right direction for each of the... More
1
Vote
Room Tips
"Ask for sea view or marina view, a Coast Guard vessel had a diesel engine running 24 hours a day with the..."
Read review
"Try Taking Room with the market side view. Its give both feel the water front and Market view too.."
Read review
"my review is on Yuzu restaurant at labourdonnais hotel"
Read review
"We stayed at second floor. Same floor at the swimmingpool and fitness room. It was good. Looked at the..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing