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26/11/2017 27/11/2017
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    Crossroads Hotel

    Mchinji Roundabout | Crossroads Complex, PO Box X1, Lilongwe, Malawi
    011 265 1 750 333
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    26/11/2017 27/11/2017
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    Traveller (12)
    Room & Suite (21)
    Dining (9)
    Overview
    • Excellent18%
    • Very good42%
    • Average30%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “cross roads” (6 reviews)
    “super market” (4 reviews)
    “deluxe room” (8 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    3.5 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (171)
    Traveller rating
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    Time of year
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    1 - 5 of 166 reviews

    Reviewed 4 days ago

    First I have to say that I had a premium room - lots of space, King size bed and in the quiet end of the building. The decor like the building itself is in need of a perk up but it is clean and comfortable....More

    Thank Henry S
    Response from CrossroadsHotel, Guest Relations Manager at Crossroads HotelResponded yesterday

    Dear Mr. Henry S, Thank you for supporting Crossroads Hotel. We grateful to have read your feedback as well as all areas that needs improvement. Rest assured the concerned department has been addressed and the necessary steps has been taken. Once again, thank you and...More

    Hotel's Favourite
    Reviewed 15 February 2017 via mobile

    Bar, pool, business centre, gym, conference rooms, right in the heart of Lilongwe... Could not ask for anything else, 5 star rooms as well as service....Wi fi through the property mains, wide range of foods can be prepared for you here.More

    Thank Khumbo C
    Response from CrossroadsHotel, Guest Relations Manager at Crossroads HotelResponded 20 February 2017

    Dear Khumbo C, We are so thrilled with your amazing review. Crossroads team centres in providing satisfactory service exceeding your expectations. Your review will help maintain our service standards and facilities. Otherwise, we are glad that you enjoyed your stay and we hope to see...More

    Reviewed 27 September 2017

    It's a great place for a business trip, good breakfast, clean linen, great environment. I also like the accessibility of the place and proximity to several business facilities. A few hiccups with the WiFi internet access but at least the staff were available to assist.More

    Review collected in partnership with this hotel
    Thank DanielMaregedze
    Response from CrossroadsHotel, Guest Relations Manager at Crossroads HotelResponded 29 September 2017

    Dear Mr. DanielMaregedze, Thank you for the wonderful review about your recent trip to Crossroads hotel. We are delighted to hear that you enjoyed your stay with us Thank you for bringing this to our attention your concerns regarding WiFi. Rest assured that this has...More

    Reviewed 26 September 2017

    My experience at Crossroads Hotel is always memorable. Great staff, wonderful ambiance the rooms are clean the staff treat me like a Queen. Who does not like that. I highly recommend it to anyone traveling to Lilongwe and is looking for a place to stay....More

    Review collected in partnership with this hotel
    Thank F5609WZkatem
    Response from CrossroadsHotel, Guest Relations Manager at Crossroads HotelResponded 27 September 2017

    Dear F5609WZkatem, It is was a pleasure to learn that the services and facilities at the Crossroads hotel met your expectations once again. Our aim is to always leave our guest with good memories. Your feedback will surely be passed on to the rest of...More

    Reviewed 18 August 2017

    What I like is the location. Check-in service was ok. I had to change rooms due to a bed with a broken leg, which I had previously reported more than 1 year before on my previous stay. I was relocated to a twin room, where...More

    Review collected in partnership with this hotel
    Thank gc859
    Response from CrossroadsHotel, Guest Relations Manager at Crossroads HotelResponded 19 August 2017

    Dear gc859, Thank you for sharing your experience at the Crossroads Hotel in Lilongwe. We disappointed to learn that our services and facilities did not live up to your expectations. Please accept our sincere apologies.That was not the true reflection of the hotel.However all necessary...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Spa
    Details
    • Price range
    • US$104 - US$143 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia and Hotels.com so you can book your Crossroads Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malawi >
    • Central Region >
    • Lilongwe
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    Traveller (12)
    Room & Suite (21)
    Dining (9)
    Pool & Beach (4)
    Hotel & Grounds (22)
    Bathroom (3)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    leeneil
    12 February 2015|
    Answer
    Response from leeneil |
    please give us a guideline to your menu prices
    0
    Votes
    Room Tips
    "Rooms closer to the lobby get a lot of people traffic."
    Read review
    "Food in restaurant was outstanding!!"
    Read review
    "superior rooms (with dark wood door), and upstairs"
    Read review
    "The Deluxe Rooms are very great."
    Read review
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