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Capital Hotel and Spa

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Traveller (187)
Room & Suite (56)
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Certificate of Excellence

About

Location
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Value
Certificate of Excellence
Capital Hotel and Spa is a five star hotel located at the center of Addis Ababa. Our meeting rooms, lounge and spa make you feel like it is your home away from Home.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
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Hotel links
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613Reviews
229Photos
10Q+A
100Room tips
Traveller rating
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  • 34
  • 14
  • 9
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Popular mentions
I was delighted to meet Ms. Hana there at the Airport reception counter of Capital Hotel, She was very cooperative and jovial in nature. She took personal care to help me to get through mobile connection and foreign exchange. The person like Hana is the best brand ambassador for
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Response from Capital H, Front Office Manager at Capital Hotel and Spa
Responded 2 days ago
Dear Yogivickey Thank you for taking the time to write your review of our hotel, and for recommending our hotels to other travelers. We are so glad to hear that you appreciating our professional staff Hanna that assisted in making your overall experience enjoyable & memorable one. Our staff members take their roles in our hotel very seriously and try every day to provide that quality customer service that our guests expect. Once again, we thank you for your kind review and we look forward to welcoming you back at capital hotel and spa. Best Regards,
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It was amazing my sty capital hotel espicaly staffs and facility was fantastic I realy enjoy my trip in capital hotel and spa in Addis Ababa. The Hotel WiFi is very strong to access any online and staffs are attentive always to treat you as you are the family. Assume that the
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Response from Capital H, Front Office Manager at Capital Hotel and Spa
Responded 2 days ago
Dear Dahir M Thank you for taking the time to write your review of our hotel, and for recommending our hotels to other travelers. Our staff members take their roles in our hotel very seriously and try, every day, to provide that quality customer service that our guests expect. Once again, we thank you for your kind and detailed review and we look forward to welcoming you back at capital hotel and spa. Best Regards,
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Good reception from airport to service at hotel. Add supersport channels to room TVs. Enjoyed the food and traditional dancers comfortable rooms. Courteous staff. Strong reliable WiFi. Bank at ATMS at the hotel. Cultural restaurant with excellent food and polite staff.
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Response from Capital H, Front Office Manager at Capital Hotel and Spa
Responded 2 days ago
Dear James Thank you for taking the time to review your stay with us. We are thankful that you appreciate all of our services that you describe perfectly. We are really sorry to hear your experience with the sport channel.We would like to inform you that we are working to fix the problem and we will promise you that it will be fix on your next visit. Thank you once again for positive review and recommending our hotel to other travelers. We look forward to welcoming you back for another wonderful experience. Kind Regards,
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Restaurant services need a lot improvement, no Sweeteners, no Diet Coke, the lay out of table clothes is below standard. The shaving port in the shower doesnt work. Need to have some Alchohol free beers, not every guest drinks alchohol. Very good Internet, lovely.
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Response from Capital H, Front Office Manager at Capital Hotel and Spa
Responded 2 days ago
Dear KARERA D Thank you very much for your review on Trip Advisor. We would like to say sorry to hear you were less than satisfied with your expectation. We pride ourselves on our service and the high quality standards we maintain, and would like to make things right. We value our customer’s opinions and would like to thank you for bringing this to our attention and we look forward to welcoming you back at capital hotel and spa with better service. Best Regards,
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I totally enjoyed my stay at the Capital Hotel and Spa. The food was great, the staff courteous, the environment - very friendly, the room- just right for me and most of all, the spa was heavenly! I also like the gym a lot.
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Review collected in partnership with this hotel
Response from Capital H, Front Office Manager at Capital Hotel and Spa
Responded 1 week ago
Dear Sir/Madam Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay in our hotel; we really appreciate you for taking the time out to share your experience with us—we are thankful that you recommending our spa and Gym to other travelers. Thank you once again and we look forward to welcoming you back for another wonderful experience. Kind Regards,
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Double bed with duvet
Photo provided by managementCapital Hotel and Spa
King Standard Room
Photo provided by managementCapital Hotel and Spa
Double room with balcony over city
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12345612
I’m not a former guest - I’m still in this hotel... My question was referring to the noise that lasted from 6:39pm to 1am this morning...
-1 votes
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Is the "next building" the second building that is also part of the hotel? If so, your best bet is to ask them what is going on over there. It could be a wedding reception, conference, etc. If it's coming from the church (which is a way away but no building between it and the hotel), it could have been the Timkat celebrations.
0 votes
Dear Alia, Greeting from capital hotel and spa! Generally we return back washed clothes on the same day and if you request for express laundry it only takes three hours with a double charge, Regards,
0 votes
Dear Alia, All our rooms are equipped with mini fridge. Regards,
1 vote
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You can call them directly via their phone from their website!
0 votes
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12
"choose one on the west side"
"Great mountain view on the balcony for beautiful morning sun and cool weather"
"Light sleepers might prefer a room that is not on the side of the hotel that overlooks the busy road"
"Rooms at the back of the hotel are quieter, but can still hear the traffic"
"Pool view and city view is the best side to be in this hotel."
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12345620
PRICE RANGE
US$98 - US$605 (Based on Average Rates for a Standard Room)
LOCATION
EthiopiaAddis Ababa
NUMBER OF ROOMS
114
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