TownePlace Suites by Marriott Ames

TownePlace Suites by Marriott Ames

Traveller (12)
Two-Bedroom Suite - Kitchen
Room & Suite (12)
Beverage Station
Dining (2)

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About

4.0
#17 of 22 hotels in Ames
4.5 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.7 of 5 bubbles
Value
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Trendy
Family
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Hot bath
Indoor pool
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Shared lounge / TV area
First aid kit
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Room service
Seating area
Telephone
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Hotel links
Special Offer:Earn points toward free nights.
56Reviews0Q+A13Room tips
Traveller rating
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Detailed Reviews
Valerie H wrote a review Apr 2022
24 contributions4 helpful votes
5.0 of 5 bubbles
We were in town for an event at ISU. I originally booked a 2-queen room for our family of 4, but the manager emailed me that day about a maintenance issue with that room. He then gave us 2 rooms (1 king, 1 queen suite) for a discounted price of 1 room. Our family had to split up for the night, but it worked out just fine and I appreciated the generous pricing.

The free breakfast was decent. The hotel is very clean and modern. I believe pets are allowed, as I heard barking once or twice. Other than that, I never heard noise from other guests.

If we are in Ames again, we will definitely stay here!
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Date of stay: March 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debra Pratt, General Manager at TownePlace Suites by Marriott Ames
Responded 19 Jul 2022
Dear Valerie, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at TownPlace Suites. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Debra Pratt General Manager TownPlace Suites/Fairfield Inn & Suites ffi.dsmai.gm@marriott.com 515-232-5500/515-232-4000
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Sandy K wrote a review Feb 2020
3 contributions1 helpful vote
5.0 of 5 bubbles
We enjoyed our stay here. Front desk clerk Z was cheerful and got us checked in quickly. Our room was a 2-bedroom suite which was clean and in good repair. We were on the 3rd floor and the noise level was low. The breakfast was good and the kitchen staff, Leticia, was busy keeping foods well-stocked and quickly solved a problem with malfunctioning waffle maker. Desk clerk, Jose, helped us arrange a late check-out and went the extra mile to bring our new room key to us in the pool area. The pool and hot tub were great. I had read mixed reviews about this hotel in the past, but apparently there is a new manager and appears to me things are looking up. We will stay here again!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Thressy21, Director of Sales at TownePlace Suites by Marriott Ames
Responded 19 Feb 2020
Thank you so much for being our guest! We are honored that you chose to stay with us and consider us in such high regard. Our entire team takes great pride in delivering a clean and comfortable stay with exceptional customer service. We are delighted that you got to meet some of our outstanding staff! We wish you safe travels and look forward to more visits to Ames!
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Mndapa2 wrote a review Sept 2022
Minnesota103 contributions34 helpful votes
5.0 of 5 bubbles
We could not check in to Country Inn and Suites down the road even though we had reservations .

Front desk clerk at the TownePlace said they can squeeze both our families in and check us in early. The clerk took care of us. Got us into our rooms and made us feel right at home. Got the kids a snack. Gave us a run down of the hotel, breakfast, pool....etc.

She follow up with phone call and made sure all was okay.

The rooms all had kitchenettes, were clean and the stay all friendly the whole stay.

Now the only place we will ever stay in Ames.
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Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Excellent service. We were on end of floor together. Quiet and good night sleep.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debra Pratt, General Manager at TownePlace Suites by Marriott Ames
Responded 10 Oct 2022
Dear Mndapa2, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Debra Pratt General Manager TownePlace Suites deb.e.pratt@marriott.com 515-232-5500
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Stephanie D wrote a review Jul 2022
1 contribution
1.0 of 5 bubbles
My family stayed two nights at TownePlace Suites over the 4th of July holiday. Upon checking in, we were informed that the WiFi was out and that the front desk clerk would need to let us into our room. We waited several minutes as she took a guest call and awkwardly rode up to the 4th floor to be let into our room, and no WiFi to be used as guests of the hotel.

Our second night, around 7:00pm, the power went out at the hotel. It looked like a storm was going to roll through, but no severe weather occurred. Our infant had just gone down to sleep and we were left without the ability to use her white noise machine, which any parent can relate to how frustrating that alone is! On top of that, we have no lights, no A/C (it’s July in Iowa), no TV, no WiFi, no way to charge our phones, no access to our fridge, no access to the pool, and no access to the elevator— should we have wanted to wake our daughter, pack our numerous bags and get out of that eerie hot box of a room. This outage lasted THREE hours— apparently this hotel chose not to have a back up generator to ensure their guests were taken care of under such circumstances.

Upon returning home from our visit to Iowa, I reached out to the GM regarding our experience and asked for a refund due to not being able to use the amenities/services we had paid for. Instead of responding with sympathy, or offering any amount of a refund, the GM sent me an email stating the outage wasn’t their fault and claimed the entire city lost power (not true- but beside the point). The GM did not acknowledge my question of why a back up generator was not in place and simply ignored my request for a refund of the services we paid for but were not provided. We had multiple emails back and forth and she has decided instead of making this right for her customer, to simply ignore them. Visitors, beware! Don’t expect WiFi or electricity if you stay here, and definitely don’t expect any money back should you have the same experience we had.

Ps- her signature line states she’s the GM for Fairfield Inn & Suites, so I’d caution against booking there, too.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debra Pratt, General Manager at TownePlace Suites by Marriott Ames
Responded 19 Jul 2022
Dear Stephanie, Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. I have emailed you several times.I have also responded to customer service reviews from you as well as Marriott Customer Service. Over 800 hundres people in the city of Ames had lost power. I did also send you a outage map from the City of Ames during this time.Several hotels along this side of town also was without power for the 3 hours it was out. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Debra Pratt General Manager TownPlace Suites/Fairfield Inn & Suites ffi.dsmai.gm@marriott.com 515-232-5500/515-232-4000
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Rusty W wrote a review Nov 2020
5 contributions8 helpful votes
1.0 of 5 bubbles
Checked in, saw room and cleaning staff, checked out.
Not clean, not attractive. Cleaning staff not wearing masks.
Front desk staff pleasant And helpful.
Uncomfortable feeling.
Found a greatly nicer hotel priced similarly nearby.
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KenVicLee wrote a review Aug 2023
Huntington Beach, California2,082 contributions695 helpful votes
4.0 of 5 bubbles
It was a one-nighter which is always perfect with this brand of hotel. We don't expect a lot of amenities so it was enjoyable to have a manager on duty shows us lots of attention. The hotel was not busy so we checked in early. We had laundry to do which made this stay that much more valuable. The locations is a little off the beaten path, surrounded by other chain hotels. But getting in and out was easy. A very pleasant stay.
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Date of stay: May 2023
3.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debra Pratt, Owner at TownePlace Suites by Marriott Ames
Responded 15 Aug 2023
Dear Ken, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Debra Pratt General Manager TownePlace Suites deb.e.pratt@marriott.com 515-232-5500
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Valerie H wrote a review Mar 2024
24 contributions4 helpful votes
5.0 of 5 bubbles
This is the 2nd time we've stayed at this hotel. It's just off I-35 but a quick drive to ISU. We will be back next time we're in town. The hotel is very clean and quiet. The in-room kitchen is very convenient. The breakfast was just OK, but free, so can't complain. We were able to check in early through the app, and our room was ready around 1pm, before we even got to town. I saw a sign that pets were welcome, but never heard or saw any.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debra Pratt, Owner at TownePlace Suites by Marriott Ames
Responded 22 Mar 2024
Dear Valerie, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Debra Pratt General Manager TownePlace Suites deb.e.pratt@marriott.com 515-232-5500
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
iowakrb wrote a review May 2021
Iowan65 contributions49 helpful votes
5.0 of 5 bubbles
We've stayed at this hotel multiple times and have always had a wonderful experience. We love the 2 bedroom suite option, as it gives us plenty of room to spread out. They're dog friendly, which is nice when travelling with our pet. The pool area is nice. Breakfast was very good-enjoyed the waffles a lot! The lady at the front desk (Cynthia maybe?) is incredibly friendly and welcoming. We'll stay here every time we're in town to visit our son in the college here.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harvey6f wrote a review Jun 2021
Langley, Washington134 contributions80 helpful votes
4.0 of 5 bubbles
This is a nice facility, with many nice features under "normal" circumstances.
It is understaffed, regretfully.
The general manager is working very hard to overcome this problem.
I expect it will take time to locate and train new employees.
Read more
Date of stay: June 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lucycan wrote a review Jul 2022
San Diego, California3,493 contributions1,928 helpful vote
4.0 of 5 bubbles
Stayed here one short night with a family of four. The room was spacious enough, the beds were comfy. The pool and hot tub were nice. Breakfast was OK with some variety of items. I'd stay again if in the area for sure.
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Date of stay: July 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: 4th floor is top
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debra Pratt, General Manager at TownePlace Suites by Marriott Ames
Responded 19 Jul 2022
Dear Lucy, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my team and the breakfast team.Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Debra Pratt General Manager TownPlace Suites/Fairfield Inn & Suites ffi.dsmai.gm@marriott.com 515-232-5500/515-232-4000
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Daniel E wrote a tip 13 May
Denver, Colorado94 contributions49 helpful votes
5.0 of 5 bubbles
"Kind staff. Easy ride to campus. "
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wisgirl01 wrote a tip Jul 2023
Marshfield, Wisconsin734 contributions217 helpful votes
5.0 of 5 bubbles
"VERY reasonable pet fee"
Read full review
Mndapa2 wrote a tip Sept 2022
Minnesota103 contributions34 helpful votes
5.0 of 5 bubbles
"Excellent service. We were on end of floor together. Quiet and good night sleep."
Read full review
lucycan wrote a tip Jul 2022
San Diego, California3,493 contributions1,928 helpful vote
4.0 of 5 bubbles
"4th floor is top"
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Marybeth G wrote a tip Oct 2018
Libertyville, Illinois7 contributions8 helpful votes
5.0 of 5 bubbles
"Higher Floor - less noise Probably even better if faced away from RT.30."
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Not the right property for you?
There are more places to choose from in the Ames area.
PRICE RANGE
HK$859 - HK$1,257 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIowaAmes
NUMBER OF ROOMS
89
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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TOWNEPLACE SUITES BY MARRIOTT AMES HK$860 (H̶K̶$̶1̶,̶0̶9̶4̶) - Updated 2024

Frequently Asked Questions about TownePlace Suites by Marriott Ames
Which popular attractions are close to TownePlace Suites by Marriott Ames?
Nearby attractions include Iowa State University (5.6 km), Reiman Gardens (4.6 km), and Brunnier Art Museum (4.7 km).
What are some of the property amenities at TownePlace Suites by Marriott Ames?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at TownePlace Suites by Marriott Ames?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at TownePlace Suites by Marriott Ames?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at TownePlace Suites by Marriott Ames?
Yes, free parking is available to guests.
What are some restaurants close to TownePlace Suites by Marriott Ames?
Conveniently located restaurants include The Cafe, Hickory Park Restaurant, and Aunt Maude's.
Are there opportunities to exercise at TownePlace Suites by Marriott Ames?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at TownePlace Suites by Marriott Ames?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at TownePlace Suites by Marriott Ames?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does TownePlace Suites by Marriott Ames offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to TownePlace Suites by Marriott Ames?
Many travellers enjoy visiting Farm House Museum (5.5 km).
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