We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
1325 Dickinson Ave, Ames, IA 50014-5568
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
Hotel direct offer!Price Match Guarantee
US$118
View deal
Free cancellation until 04/10/22
Reserve now, pay at stay
Hotels.com
Agoda.com
Booking.com
Expedia
Trip.com
View all 7 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (42)
Room & Suite (23)
Dining (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
A note from Hilton Garden Inn Ames
Updated 10/12/21

About

#8 of 23 hotels in Ames
Location
Cleanliness
Service
Value
You'll find everything necessary at the Hilton Garden Inn Ames hotel to make your trip to Central Iowa productive, relaxing and comfortable. We are located just two miles from Iowa State University, home of the Cyclones, and a short 35 mile drive to Iowa's capital city, Des Moines. Enjoy complimentary wireless Internet, 24-hour business center, fitness center, indoor pool, whirlpool, on-site restaurant serving breakfast and dinner, evening room service and 24-hour Pavilion Pantry convenience mart.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Fireplace
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Hotel links
Special Offer:Price Match Guarantee
590Reviews1Q+A33Room tips
Traveller rating
  • 288
  • 129
  • 75
  • 51
  • 47
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Kevin S wrote a review Aug 2022
2 contributions1 helpful vote
I stayed here for a few nights and the staff was really nice. Mason, Megan, and Brendan were super friendly and it was fun chatting with them at the hotel bar. Mason taught me the new style of multiplication that they're teaching students (lattice) and Megan made some delicious cookies and breakfast burritos. My room was clean. Looking forward to my next trip back to Ames.
Read more
Date of stay: August 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: 2nd floor hallway was very hot, almost like they had the heat turned on. It was 100 degrees...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hilton Garden Inn Ames
Responded 5 Aug 2022
Thank you for taking a moment to share your guest experience. I am happy to hear you found the service to your liking. We strive to make your stay better and brighter. We look forward to welcoming you back in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tejasdrmr wrote a review Apr 2021
Overland Park, Kansas297 contributions109 helpful votes
Hotel's Favourite
A couple notches above on a clean room. Super friendly staff, excellent breakfast, can’t go wrong with a stay at HGI Ames! Asked for lunch recommendations and received several choices. Ended up at The Cafe.
Read more
Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Susan wrote a review Jun 2022
Minneapolis, United States4 contributions
I had a confirmed reservation with the Hilton Garden Inn Ames using points through my Hilton Honors program for Saturday, June 18. Without my knowledge, the hotel canceled my reservation, and I received an email just a few hours before I arrived. I could not rebook the reservation because the hotel was sold out. I tried calling the hotel many times, no one answered the phone. Furthermore, nobody from the hotel would answer my concerns through the Hilton online customer service. I have stayed at this Hilton previously and would have stayed there without redeeming points. However, seeing how the hotel treats Hilton Honors members, I would recommend caution to anyone booking a reservation there. Good luck getting a response if you have issues.
Read more
Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hilton Garden Inn Ames
Responded 5 Aug 2022
Thank you for taking the time to share your stay at our hotel. As a Hilton Honors member, you are among our most valued guests. Your comments will help us as we continually work to improve our guest experience. We apologize about your unsatisfactory stay and are very sorry we didn't exceed your expectations. We hope you will consider staying with us in the future. Our goal is to make your day brighter and better. If something isn't just the way you like it, simply let any team member know, and we will make it right. Guaranteed.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
paullindley35 wrote a review Apr 2022
1 contribution
No maintenance Heating and cooling thermostat did not work light beside bed did not work shower drain almost completely clogged backing up into tub exhaust so clogged in bathroom dropping chunks of dirt and lint just a gross room
Read more
Review collected in partnership with Hilton Garden Inn
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hilton Garden Inn Ames
Responded 5 Aug 2022
Thank you for taking the time to share your stay at our hotel. We apologize about your unsatisfactory stay and are very sorry we didn't exceed your expectations. We hope you will consider staying with us in the future. Our goal is to make your day brighter and better. If something isn't just the way you like it, simply let any team member know, and we will make it right. Guaranteed.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cohoon98 wrote a review Jan 2022
1 contribution
We have stayed many times at the Hilton Garden Inn in Ames, IA. Whenever we visit our daughter, who is a student on campus, this is our hotel of choice. We have always been treated with the utmost courtesy by all of the hotel staff. The rooms are always clean and good sized for a family of four. The beds and pillows have always offered a good night’s sleep.
Read more
Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from General Manager, General Manager at Hilton Garden Inn Ames
Responded 11 Feb 2022
Thank you for your most recent stay. We are pleased to hear that you enjoyed everything. Please let us know if there is anything we can do better for you next time.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jamie n wrote a review Jan 2022
Council Bluffs, Iowa3 contributions7 helpful votes
Spent hours trying to modify a reservation (plenty of notice) and got the complete run around. Their only resolution “option” was to entirely cancel my stay. Unacceptable! Desk receptionist got upset with guests in lobby and slammed his hands on the counter while shouting at them. Receptionist called police on guests and wanted them “gone”. Hospitality gone very wrong. Completely mishandled and unprofessional.
Read more
Review collected in partnership with Hilton Garden Inn
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from General Manager, General Manager at Hilton Garden Inn Ames
Responded 11 Feb 2022
We do apologize about the experience you had here at the Hilton Garden Inn. Please let any member of staff know immediately to help ensure your stay is as pleasant as you would like for it to be.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mkeller4034 wrote a review Dec 2021
Camdenton, Missouri1 contribution1 helpful vote
Room was dirty . Requested room to be serviced didn’t happen , not once but twice . Mark the manager called and did excellent resolving the issue. If it wasn’t for him I wouldn’t considered returning .
Read more
Review collected in partnership with Hilton Garden Inn
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from General Manager, General Manager at Hilton Garden Inn Ames
Responded 11 Feb 2022
Thank you for your most recent stay and feedback. I am pleased that your problem was resolved as quickly and effienctly as possible. We look forward to you staying with us again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jimgilbert2021 wrote a review Nov 2021
1 contribution
The Hilton Garden Inn in West Ames is a newer building with a great lobby and accommodations. Wonderful place to stay for ISU events. Less congestion than you’ll find on Duff Avenue and close to campus and Hy-Ver
Read more
Review collected in partnership with Hilton Garden Inn
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
975ken wrote a review Nov 2021
1 contribution1 helpful vote
Great place unless you’re on the first floor and came there expecting to sleep. Poster in hallway says”Quite Zone after 10pm. Should read Drunk water Buffalo crossing. Bring your sleep/sound machine. Nice folks at front desk. Warden needed after dark.
Read more
Review collected in partnership with Hilton Garden Inn
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Explorer680815 wrote a review Jul 2021
4 contributions
Air conditioner was extremely loud in all rooms. Tried several times to adjust. Breakfast not included, not even for status members, and pricey for what you got. Close to field house but not really anything else. Not a great value for the price they charged. No exceptions were made for members. We were staying as a group in Des Moines when our games got switched to Ames….thought they could honor the price from group rate in Des Moines HILTON to Ames HILTON but no such luck.
Read more
Review collected in partnership with Hilton Garden Inn
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
PRICE RANGE
US$120 - US$188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn ames hotel ames
LOCATION
United StatesIowaAmes
NUMBER OF ROOMS
112
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hilton Garden Inn Ames
Which popular attractions are close to Hilton Garden Inn Ames?
Nearby attractions include Iowa State University (3.4 km), Reiman Gardens (3.7 km), and Brunnier Art Museum (4.0 km).
What are some of the property amenities at Hilton Garden Inn Ames?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Ames?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Ames?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Ames?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Ames?
Conveniently located restaurants include The Cafe, Hickory Park Restaurant, and Aunt Maude's.
Are there opportunities to exercise at Hilton Garden Inn Ames?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hilton Garden Inn Ames have an airport shuttle?
Yes, Hilton Garden Inn Ames offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Ames?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Garden Inn Ames?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Garden Inn Ames offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.