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Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel

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111 North Broadway Avenue, Aurora, IL 60505-2662
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (26)
Room & Suite (52)
Dining (4)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Aurora
Location
Cleanliness
Service
Value
Experience our hotel, the Holiday Inn Express & Suites Aurora/Naperville, Illinois. We are within walking distance to The Paramount Theater, Two Brothers Roundhouse Complex, RiverEdge Park, Hollywood Casino and Metra Rail Station serving downtown Chicago. Families will enjoy staying at our Downtown Aurora location, we are within minutes of Chicago Premium Outlet Mall, Aurora University, Waubonsee Community College, Great Lakes Center, SciTech Hands On Museum, Stuart Sports Complex and miles of running/biking trails. Other area attractions include Phillips Park Zoo, Red Oak Nature Center, Fermilab, Raging Waves Waterpark, Vaughan Athletic Center & Indoor Waterpark. We offer an indoor pool and spa, fitness center and Complimentary Breakfast. Conference Services available for up to 48 people and you will stay productive away from the office with fast high-speed Internet and a Business Center. A preferred hotel with easy expressway access to O'Hare International Airport (ORD) & Midway International Airport (MDW). We are also located just minutes from Aurora Municipal Airport (ARR). The Holiday Inn Express & Suites Aurora / Naperville, Illinois proudly serving business and leisure travelers visiting Chicago and the metropolitan area in addition to the cities of Naperville, Oswego, Montgomery, Yorkville, Batavia, Geneva and Sugar Grove.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Meeting rooms
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Snack bar
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Bottled water
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
304Reviews1Q+A75Room tips
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Popular mentions
Michaelene2013 wrote a review Sep 2021
Dunedin, Florida719 contributions226 helpful votes
We booked it for a wedding locally, & looooved the Two Brothers restaurant across the pkg lot. The room was fine, grab & go free bk'fast was tasty, great staff. However we were told at front desk on ck in 8/19 local calls to area code 630 were free. On ck out we found $14 in charges for 14mins of calls! Andrew had told us it was free, & west Aurora is very close to west Batavia, so we were very disappointed & surprised. I also tried to do the survey sent by Jay the COO on 8/25, but couldn't even get in on the website, cursor just kept spinning. It included a chance to win 25k points, so maybe that was the problem. ;)
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Date of stay: August 2021
Location
Service
Sleep Quality
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Response from Gretchen Timm, General Manager at Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel
Responded 4 weeks ago
Thank you for taking the time to share your feedback with us and we are happy to see that you enjoyed your stay with us. We do apologize for the miscommunication regarding the long distance charges and as we discussed via email, we have resolved that issue for you. Thanks again for staying with us and we look forward to seeing you the next time you are in town.
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Lisa R wrote a review Feb 2021
McHenry, Illinois12 contributions2 helpful votes
First, we have stayed here three times in the last 18 months. My husband is a Spire Elite member and has stayed at many, many IHG properties across the country and always comments on the amazing staff (Andrew is ALWAYS so friendly) and the cleanliness of the property. I was however VERY disappointed that the hot tub suite was not being booked at this time and hasn’t been since last March! Suites were still advertised on the site during booking so we were very much looking forward to an upgrade only to find out the owner is not allowing them to be rented. Upgrade would have been easy since there were very few cars in the lot so it was clear there were plenty of rooms available. We chose this location specifically for the hot tub suite room. Andrew was very apologetic about it all and we did get a room with the WOW shower which was great.
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from Gretchen Timm, Owner at Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel
Responded 24 Feb 2021
Hello, thank you for your loyalty and we apologize that your recent visit did not meet your expectations. It has been challenging this past year and we are excited and looking forward to fully reopening all of our rooms in the near future! We truly appreciate your business and patience. Please give us a call in advance they next time you stay and we'll see if we can get a Hot Tub Suite ready for you. Thank you and we look forward to seeing you again soon.
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Stephen S wrote a review Dec 2020
3 contributions
I stay at this hotel often for business travel while in Chicago and especially during Covid, I thought it was paramount that I write this review. This hotel, the staff and all of the amenities have been hands down the best I have seen. The rooms are meticulously clean. So much so that they even smell fresh and sanitary. The staff, while having to ensure their safety and the safety of others, always has a smile on their face, even behind the mask you can tell that they are smiling and truly enjoy their job. I have been witness of all amenities getting cleaned and sanitized daily. I had the pleasure of speaking with Arron who is the hotel manager to provide my feedback and he was not only pleasurable to speak with, you can feel his passion for his hotel. Admittedly, I am not a fan of many hotels, especially during a pandemic, however, my stay at this hotel always meets or exceeds my expectations. Thank you staff for always making me feel welcomed on my many of stays and I look forward to many more.
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Date of stay: December 2020
Value
Cleanliness
Service
Trip type: Travelled on business
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Response from Gretchen Timm, Owner at Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel
Responded 30 Dec 2020
Thank you for your kind words and loyalty. We take great pride in our hotel and hospitality and we love hearing from our guests. Thank you for taking the time to share your review and we look forward to seeing you the next time you are in town. Please take care and stay safe.
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Beth N wrote a review Feb 2020
5 contributions1 helpful vote
This hotel is super convenient to downtown Aurora and the train station. Walking distance to Two Brothers, a fun restaurant and pub. Hotel staff was awesome. Great breakfast. Very quiet stay. Small fitness center was available when I needed it. Good pool.
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Date of stay: February 2020Trip type: Travelled as a couple
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Response from ginapintozziMidwest, Public Relations Manager at Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel
Responded 19 Feb 2020
Thank you so much for taking the time to review us. We especially appreciate noticing all our amenities and details. I will share this with our staff so they know you noticed! Safe travels.
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cakal wrote a review Feb 2020
Edwardsville, United States2 contributions1 helpful vote
I'm not a fan of staying in hotels, but I definitely will be staying again in this one! The hotel was very clean. The decor was NOT outdated. The employees were friendly and helpful. There was a nice variety of hot and cold breakfast choices. Our double queen room even had a large seating area. The spacious business area has everything one would need. Oh, and I can't forget my husband's favorite, the free chocolate chip cookies!
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Travelled on business
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Response from ginapintozziMidwest, Public Relations Manager at Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel
Responded 19 Feb 2020
Thank you so much! We really appreciate the high marks and will share this with the staff. So glad to hear you loved our fresh baked cookies too. Hope to see you again back in Aurora soon.
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PRICE RANGE
US$99 - US$164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites aurora hotel aurora, aurora comfort suites
FORMERLY KNOWN AS
Broadway Hotel Aurora / Naperville
LOCATION
United StatesIllinoisAurora
NUMBER OF ROOMS
83
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Frequently Asked Questions about Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel?
Nearby attractions include Paramount Theatre (0.4 km), RiverEdge Park (0.4 km), and Aurora Regional Fire Museum (0.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel?
Conveniently located restaurants include Jake's Bagels & Deli, Two Brothers Roundhouse, and Endiro Coffee.
Are there opportunities to exercise at Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Aurora.
Are any cleaning services offered at Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Aurora - Naperville, an IHG hotel?
Many travellers enjoy visiting Lyon Farm (15.6 km), Warrenville Grove Park (13.2 km), and Central Geneva Historic District (14.3 km).