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Av. La Reforma 7-89, Guatemala City 01010 Guatemala
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Traveller (82)
Room & Suite (21)
Pool & Beach (11)


#20 of 83 in Guatemala City
Welcome to the small and luxurious hotel in Guatemala. Hotel San Carlos is an elegant hotel that offers a personalized service that will make you feel at home. Hotel San Carlos is located in "Avenida La Reforma", one of the main and most beautiful avenue of Guatemala City. About 200 meters from the commercial area, financial centers, embassies and tourist attractions. Ten minutes from "La Aurora" International Airport and five minutes from downtown Historical Center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
135Reviews1Q+A12Room tips
Traveller rating
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Boolie33 wrote a review Jan 2020
Boston, Massachusetts26 contributions6 helpful votes
I stayed here one night. It's a gorgeous little Oasis. As a solo traveler, I feel very safe, and every staff member is smiling, friendly and seems happy to be helpful. The garden/pool are paradise, I had my breakfast with the hummingbirds. It was delicious. They don't miss the little details, and the rooms are clean. I will definitely stay here if I'm ever in Guatemala City again.
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Date of stay: January 2020Trip type: Travelled
seedsedit wrote a review Nov 2019
New York City, New York157 contributions130 helpful votes
Good news: Nice common space/small pool/nice plants, birds ...ability to do business or rest outside your room. If you need to visit embassies (US/Swiss) ...they are near by. Free individual transport to airport. Not good news: breakfast a pretense (1 choice of eggs rotate daily; black beans/plantains served with white W. bread/not tortillas: ASK); My 2nd floor had 0 pluggable outlets/except bathroom &room faces street/is noisy (not good value for 85USD single per night).Room internet more hit&miss than ...Not a city to come to unless business/family emergencies require...prices like $US/quality very different. Sad to see
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Date of stay: November 2019
Trip type: Travelled
Room Tip: Dont get front room facing or 2nd floor first room to right
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2 Helpful votes
Domi B wrote a review Jun 2019
Arras, France43 contributions21 helpful votes
I've never experienced something like that with any other hotel in my entire life. I booked this hotel with booking.com. Hotel San Carlos took my money twice for a night (85€/ nigh.. which is not that cheap for an hotel in Guatemala ). When I realized it, I Sent them an email, they apologized and told me they would refund me, they gave me a "proof" of the refund... As I was still not refunded for the mistake they made couple of weeks after, I gave the proof to my bank, to ensure money was sent and "on its way". My Bank told me that the proof was totally false and with no value 3,5 months later, No refund !! Sent them emails and no answer any more. They told Booking they refunded me... Now I'm screwed, still trying to find solutions and still calling booking.com as I could get my money back. Can't believe it, they've got good rates, but they definitely don't give a sh*t about customer experience... and they stole my money !!!
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Date of stay: February 2019
Trip type: Travelled
Room Tip: don't go there
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Rick M wrote a review May 2019
Oneonta, New York715 contributions192 helpful votes
I had an early morning flight our of Guatemala City and found the Hotel San Carlos and am I glad I did! Easy and quick Uber ride from the airport and within walking distance to many restaurants and attractions! Hotel is very quiet - rooms are wonderful!
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Date of stay: May 2019
Trip type: Travelled
marcain wrote a review Feb 2019
Washington DC, District of Columbia202 contributions84 helpful votes
I stayed here with a group starting a trip through Guatemala. San Carlos was a wonderful start to my first visit to this country. The hotel is very comfortable, and very elegant. The rooms are moderate in size by US standards, but very comfortable and very well appointed. Lots of closet space, very nice bathroom, and I didn't lose my sweetheart in a ridiculous king-size bed. The room was very quiet, as was the entire hotel. The breakfast (included in our package) was very good, and had lots of options. Infinite coffee was available. We didn't eat at Hotel San Carlos other than breakfast, but the dinner menu looked quite good. The hotel is about 3 minutes walk from the US embassy, so if you have business there you're in a good spot. There are several restaurants nearby, including La Estancia - excellent! There is an inner courtyard in the hotel with umbrella'd tables around it, and a very nice bar area to lounge in. Wi-fi is good here. The staff was great. Very helpful, and forgiving towards my very limited Spanish. The staff is generally conversant with basic English, I was embarrassed that I didn't know more Spanish. The desk staff were fluent in English, and very very gracious and helpful. I wish I could have stayed here for a few nights and gotten to see more of G City. Hotel San Carlos is a gem of a spot - the staff, with the added bonus of architecture and atmosphere, made for a delightful one-night stay.
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Date of stay: February 2019
Trip type: Travelled
Room Tip: Ask for the room beside the pool if you like fountain-water white noise. All the rooms were...
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US$96 - US$121 (Based on Average Rates for a Standard Room)
san carlos hotel
GuatemalaGuatemala DepartmentGuatemala City
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Frequently Asked Questions about Hotel San Carlos
Which popular attractions are close to Hotel San Carlos?
Nearby attractions include Mezquita Aldawa Islámica de Guatemala (0.3 km), Toscana Tours Guatemala (0.2 km), and Parroquia de la Inmaculada Concepcion (Ciudad Vieja) (0.2 km).
What are some of the property amenities at Hotel San Carlos?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel San Carlos?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel San Carlos?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel San Carlos?
Yes, free parking is available to guests.
What are some restaurants close to Hotel San Carlos?
Conveniently located restaurants include La Estancia, Altuna, and TGI Friday´s.
Are there opportunities to exercise at Hotel San Carlos?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel San Carlos have an airport shuttle?
Yes, Hotel San Carlos offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel San Carlos have airport transportation?
Yes, Hotel San Carlos offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel San Carlos?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel San Carlos?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.