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Barcelo Guatemala City

7 Avenida 15-45 Zona 9, Guatemala City 01009 Guatemala
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Traveller (859)
360
Panoramas (39)
Room & Suite (418)
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#8 of 58 hotels in Guatemala City
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Minibar
Flatscreen TV
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Show more
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family
City View
Languages Spoken
English, Spanish
3058Reviews47Q+A100Room tips
Traveller rating
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Happiness41886439453 wrote a review Yesterday
3 contributions
I have stayed at other Barcelo Hotels, but this hotel in Guatemala city was subpar. When I showered for more than 5 minutes, there was a puddle of water in the bathroom. The employee who checked me in, charged me an additional 150 dollars for my stay......the staff also said that all we had to do to get the free shuttle service was to stand outside, the day of the flight the driver said I needed an appointment.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Channel Manager Guatemala, Ventas at Barceló Guatemala City
Responded today
Dear Guest, In Barcelo Guatemala City hotel we make a great effort to fullfil our customers expectations. We are very sorry that during your stay you have suffered some shortcomings. Your review will help us to improve our service standards. We hope to see you at our hotel again, so we can offer our quality services beyond your expectations. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kelli S wrote a review 26 Feb
3 contributions
We stayed here for 2 nights before flying out of Guatemala City. The location is great. The hotel is very nice and incredibly clean. The buffet was good, we ate at it for breakfast and dinner one night. The sports bar food was mediocre.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Channel Manager Guatemala, Ventas at Barceló Guatemala City
Responded 2 days ago
Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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thatchangthang wrote a review 24 Feb
Chicago, Illinois525 contributions204 helpful votes
I stayed at the Barcelo Guatemala city on a long weekend with a friend. It's a massive resort with a pool, multiple restaurants, and two towers of rooms. Keep this in mind when booking because the size of it means you have to afford time to deal with large crowds if you need assistance, etc. Pros: -It's very close to the airport and there's an airport shuttle that leaves hourly to take you there -The breakfast is pretty good and the staff in the restaurant were very insistent on making sure that the table was clear of dishes that we had finished -I used the fitness room and it was pretty well appointed -I booked a room that made us eligible to utilize the premium lounge. You can get some nice heavy snacks there and coffee, soft drinks, and other beverages. It was a nice bonus. -Security seemed pretty intense, especially after a night out. I'll count this as a pro. -Sleeping room was okay. Temperature control was good and the air conditioning cooled the room quickly. Beds (besides the odd pillows) were comfortable. Rooms were spacious. -I booked a duplex and there were two full bathrooms (toilets, sinks, and showers) although the bathroom on the entry level was a little inferior to the one on the lofted level. Cons: -The hotel is clearly dated. It probably was the best hotel in the city in the 90s but the decor both in the common areas and the sleeping rooms need an update. -There just needs to be more staff at the front desk. Almost every time I passed the front desk there were crowds of people waiting to be attended to. I didn't formally get to check out at 3:40 a.m. because there was a crowd of people checking in and only one receptionist. I was told to just leave my key card and hope that I didn't incur erroneous charges. All in all my friend and I agreed that we would come back and stay at the Barcelo if we are in Guatemala City again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Channel Manager Guatemala, Ventas at Barceló Guatemala City
Responded 2 days ago
Dear Guest, Thank you for taking the time to write about our service and facilities. Your comments will help us to keep improving our service standards. In order to exceed all your expectations in future stays. We hope to see you soon in Barceló Guatemala City Hotel. Best regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rodriguezmendezm wrote a review 22 Feb
Los Angeles, California1 contribution
I enjoy staying at this hotel everytime I go to Guatemala. I would recommend it to all my family and friends. The Service, cleanliness, value, location, sleep quality, rooms, spa, jacuzzi, swimming pool, and restaurants exceeded my expectations.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Channel Manager Guatemala, Ventas at Barceló Guatemala City
Responded 2 days ago
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sally T wrote a review 20 Feb
20 contributions13 helpful votes
Very Nice-Clean, comfortable, close to airport, quiet, outside balcony, sliding glass windows, free fruit and bottled water, excellant porters, hot water,bathrobe, loved the pool-heated, free drink card,buisness center, airlines offices
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Channel Manager Guatemala, Ventas at Barceló Guatemala City
Responded 1 week ago
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bb36954 wrote a review 19 Feb
1 contribution
when trying to book the room the person was not bilingual & kept hanging up on us ! then when the room was finally booked it was booked for 3 people. quoted us one price for the reservation then tried charging our card 3x what they quoted us. still overcharged the quoted price on reservation! then not enough toiletries for 3 guests, when we got up to our room it still was not ready after the requested time the hotel told us to be there after. then when we did get into our room it was not clean , there was hair in the sheets and towels and all over the shower. when you go to shower the seal is not good at all , water gets all over the floor and no ventilation in bathroom . towel bars are falling off the walls & you can see where they had tried to repair instead of replacing in which was not a good job , will not allow guest to come to room with checking in at front desk and will be charged for visitors!
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Channel Manager Guatemala, Ventas at Barceló Guatemala City
Responded 1 week ago
Dear Guest, We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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29ejacobi wrote a review 19 Feb
1 contribution
I really enjoyed my stay versus the other hotels we stayed in. It was amazing and with great pricing. I loved the pool and the food at the meals was amazing. The pool felt great and had an amazing temperature. We were with a lot of friends and I really enjoyed myself.
Read more
Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Channel Manager Guatemala, Ventas at Barceló Guatemala City
Responded 1 week ago
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Terence1430 wrote a review 13 Feb
Monterey, California27 contributions25 helpful votes
Great place for a stop over if your flight arrives late and/or leaves early as mine did. The food in the sports bar is excellent. I had a burger and salad both prepared exactly as requested. The shower in my room was excellent - immediate hot water and a very high flow rate.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Channel Manager Guatemala, Ventas at Barceló Guatemala City
Responded 1 week ago
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jules W wrote a review 10 Feb
3 contributions
the best place i stayed I can’t say enough good things about this business. From the moment I contacted them, they were responsive and accommodatin Five stars all the way! The service, the product, and the overall experience were outstanding. I will definitely be a repeat customer and will recommend them to everyone I know.”
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Channel Manager Guatemala, Ventas at Barceló Guatemala City
Responded 2 weeks ago
Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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arikorman wrote a review 9 Feb
Newark, New Jersey1 contribution
Staff was friendly and helpful, hotel is big and spacious - lots to explore. Rooms do need some updating but were comfortable. Their airport shuttle runs every hour and is about 10 minutes from the airport. Traffic in the area is bad during rush hour but location is central to business district.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Channel Manager Guatemala, Ventas at Barceló Guatemala City
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$571 - HK$931 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo guatemala city hotel guatemala city, guatemala city barcelo
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
397
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BARCELO GUATEMALA CITY - Updated 2024 Prices & Hotel Reviews

Frequently Asked Questions about Barceló Guatemala City
Which popular attractions are close to Barceló Guatemala City?
Nearby attractions include Plaza Espana (0.5 km), Parque Las Americas (0.4 km), and J and M Cigars (0.5 km).
What are some of the property amenities at Barceló Guatemala City?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Barceló Guatemala City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barceló Guatemala City?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Barceló Guatemala City?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Barceló Guatemala City?
Conveniently located restaurants include Gianni's, El Arte Steak House, and Restaurante El Cafetal.
Are there opportunities to exercise at Barceló Guatemala City?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Barceló Guatemala City have an airport shuttle?
Yes, Barceló Guatemala City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Barceló Guatemala City have airport transportation?
Yes, Barceló Guatemala City offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Barceló Guatemala City?
Yes, dry cleaning and laundry service are offered to guests.
Does Barceló Guatemala City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.