Hotel is nice but my shower had little hot water pressure, the air conditioner didn’t work well and was booked on the executive floor but the lounge was closed. Overall a disappointing stay at this hotel. I understand that they are coming off COVID restrictions but they need to make sure the basics work…shower and air con.
Were originally staying at an air b&b but when we realized there was no air conditioning, we moved to the Grand Tikal.... it was the best move we could have made. Everyone was so nice and many employees spoke english. Room was nice and big and very clean. We had a great stay!
Loved my experience here, the service was amazing and the food at breakfast was great. We definitely plan to return here the next time we’re in Guatemala. It’s also in a great location and plenty of food options
This hotel is very comfortable and near the airport. Service was good. Front desk employees speak English, restaurant and other employees not so much. We were impressed with how clean the entire hotel was, from our room, to the lobby, to the pool area.
We spent two days exploring the Capital before my daughter flew back to the States. The rooms, views, staff, food, water pressure, location, and the transfer to the airport were fantastic. Muchísimas!
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