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12 Calle # 2-25 Zona 10, Guatemala City 01010 Guatemala
Lowest prices for your stay
Hotels.com
Booking.com
US$119
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Free cancellation until 04/06/22
Reserve now, pay at stay
Expedia
US$119
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Free cancellation until 03/06/22
Agoda.comUS$119
FindHotelUS$119
EtripUS$119
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (220)
Dining (59)
Room & Suite (46)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 22/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Centric Guatemala City
Updated 22/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 83 in Guatemala City
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
The Hotel is located at the best zone of Guatemala City. The hotel will feature upscale architecture, modern, comfortable and life style. The design of the rooms and common areas are inspired on the textiles of Guatemala that represents the culture and the textures of every Guatemala destination. The Hotel counts with 138 modern and life style guest rooms.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Paid internet
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Rooftop bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Radio
iPod docking station
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish
372Reviews10Q+A11Room tips
Traveller rating
  • 312
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Time of year
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Popular mentions
James S wrote a review 26 May
2 contributions
This hotel was great, its a really nice location with good food and restaurants right there. The hotel has a great aesthetic. My room, a Jr Suite, was large, comfortable and clean. Breakfast was great the the hospitality team was very helpful.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
Helpful
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Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded yesterday
Dear Mr James. We thank you for selecting us for your stay. We are glad that you had a very good experience. If you have any doubt, we will always be improving so that on your next visit we will serve you in the best way.
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avareeeyas2022 wrote a review 18 May
1 contribution
Loved everything about this hotel. World class service and facility. Great employees! I will stay here again in the future. Rudi was a great employee. He offered to open elevators and doors, carry your stuff and was super friendly. He was popular amongst all guests.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
Helpful
Share
Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 4 days ago
Dear Customer. Thank you for choosing us for your rest, we are excited to know that your stay was satisfactory, this motivates us to continue working hard every day to give to our clients. we hope to see you soon
Read more
daniellipa54 wrote a review 16 May
1 contribution
Loved the hotel and its amenities. Room was very modern and clean and hotel had options for meals and nightlife right on the property. Staff was friendly and accommodating. Also was able to arrange Covid testing directly in our room for our return to the U.S.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 4 days ago
Dear Customer. Thank you for choosing us for your rest, we are excited to know that your stay was satisfactory, this motivates us to continue working hard every day to give to our clients. we hope to see you soon
Read more
valerie c wrote a review 9 May
2 contributions
Other than issues with the staff at the breakfast area not wanting to serve breakfast a la carte after 10:30, the hotel and the staff are awesome. The rooms were clean, the hotel is well furnished and modern, the location is centric to the main attractions within the city, and the mall next door is a plus.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled
Helpful
Share
Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 2 weeks ago
Dear Ms. Valeria, Thank you for leaving us your feedback, without a doubt it will be reviewed with our staff in the restaurant area, to provide better experiences to our client, we hope to see you soon.
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montenegrooswaldo wrote a review Apr 2022
Los Angeles, California1 contribution
We were referred to this hotel in particular because, my cousin, Douglas Montenegro Gálvez worked on the building of this project as overseeing the construction of this beautiful masterpiece. He was lead project manager of construction and engineering and it was his recommendation that pushed us to reserve the room. Overall, the stay was pleasant and welcoming. The staff made extra effort in allowing us the use of the pool due to staff being accommodating and helpful! That made the trip even better! Also, we needed a print out of an email and the staff was very productive in getting it printed out and getting it to us in an expedited manner. The only problem we had was that the room door lock was not working properly and did not accept the room key. It was a real inconvenience and we had to call maintenance to come repair it. Fortunately, it didn’t take too long for the technician to come and fix the problem. Independent of that small issue we had, we would recommend this hotel and would stay there again due to its helpful and friendly staff, the safety of the location, and the variety of eatery places in and around the hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Walter Contreras, Other at Hyatt Centric Guatemala City
Responded 4 weeks ago
Thank you for leaving us your comments, we are delighted to know that we managed to exceed your expectations, and above all, we are delighted to know that you are referred by Mr. Montenegro, without a doubt expert hands that made this beautiful place possible.
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PRICE RANGE
US$145 - US$182 (Based on Average Rates for a Standard Room)
LOCATION
GuatemalaGuatemala DepartmentGuatemala City
NUMBER OF ROOMS
138
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Frequently Asked Questions about Hyatt Centric Guatemala City
Which popular attractions are close to Hyatt Centric Guatemala City?
Nearby attractions include Plaza Fontabella (0.2 km), Zona Viva (0.5 km), and Shakespeare's Pub (0.2 km).
What are some of the property amenities at Hyatt Centric Guatemala City?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Centric Guatemala City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric Guatemala City?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Centric Guatemala City?
Yes, a parking garage is available to guests.
What are some restaurants close to Hyatt Centric Guatemala City?
Conveniently located restaurants include The Market, Cadejo Brewing Company Beerhouse & Grill, and Picasso Stone flame oven.
Are there opportunities to exercise at Hyatt Centric Guatemala City?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hyatt Centric Guatemala City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Centric Guatemala City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Centric Guatemala City offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Centric Guatemala City?
The staff speaks multiple languages, including English and Spanish.