Hyatt Place Atlanta / Alpharetta / North Point Mall
7500 N Point Pkwy, Alpharetta, GA 30022-4822
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US$98
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 01/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 32 hotels in Alpharetta
Location
Cleanliness
Service
Value
Finding an ideal family-friendly hotel in Alpharetta does not have to be difficult. Welcome to Hyatt Place Atlanta/Alpharetta/North Point Mall, a nice option for travelers like you. For those interested in checking out Avalon (2.5 mi) while visiting Alpharetta, Hyatt Place Atlanta/Alpharetta/North Point Mall is a short distance away. Rooms at Hyatt Place Atlanta Alpharetta provide a flat screen TV and air conditioning, and guests can stay connected with free wifi. In addition, while staying at Hyatt Place Atlanta/alpharetta/north Point Mall Hotel guests have access to a 24 hour front desk, room service, and express check-in and check-out. You can also enjoy a pool and a lounge. Need a place to park? Free parking is available at Hyatt Place Atlanta/Alpharetta/North Point Mall. While in Alpharetta, you may want to check out some of the restaurants that are a short walk away from Alpharetta Hyatt, including Pappadeaux Seafood Kitchen (0.5 mi), Atlantic Seafood Company (0.3 mi), and Ray's at Killer Creek (0.7 mi). Should time allow, Ameris Bank Amphitheatre at Encore Park is a popular attraction that is within walking distance. Hyatt Place Atlanta/Alpharetta/North Point Mall looks forward to welcoming you on your visit to Alpharetta.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Bar / lounge
Breakfast buffet
Snack bar
Meeting rooms
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Private check-in / check-out
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Room features
Air conditioning
Desk
Housekeeping
Seating area
Coffee / tea maker
Flatscreen TV
Sofa bed
Hair dryer
Sofa
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
Location
Full view
61Somewhat walkable
Grade: 61 out of 100
33Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
7500 N Point Pkwy, Alpharetta, GA 30022-4822
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771Reviews2Q+A43Room tips
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Most Recent
This hotel was beautiful and the staff went above and beyond. They had great attitudes and made sure I was taken care of! Also, it is in a great location! Walking distance to SO many stores and restaurants.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aamir Khan, General Manager at Hyatt Place Atlanta / Alpharetta / North Point Mall
Responded 6 days ago
Thank you for staying with us and for posting your review. Hyatt Place Northpoint team truly appreciates it. It is nice to see that your stay was a memorable one. We hope you will recommend us to family and friends and will continue to support us in future. Warm Regards Aamir Khan General Manager
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Hotel was authorizing and reversing amounts throughout my stay. Desk staff apparently did not know what they were doing. Informed general manager and he informed me it is their right as I provided the card. Hotel also had some vandalism on site so decided to charge all the guest rooms a $50 charge listed as vandalism charge. Police were contacted and hotel had to reverse all the false charges they did.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Aamir Khan, General Manager at Hyatt Place Atlanta / Alpharetta / North Point Mall
Responded 6 days ago
Thank you for staying with us and for posting your review. We are so sorry that we did not meet up with your expectations. Warm Regards Aamir Khan General Manager
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Clean but needs updating. If you are there on business be sure to get a room with a desk and chair. The Continental breakfast was good. A lot of noisy children running down the hall, that can happen anywhere.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022Trip type: Travelled on business
Value
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aamir Khan, General Manager at Hyatt Place Atlanta / Alpharetta / North Point Mall
Responded 6 days ago
Thank you for your kind words. Our team has worked hard to ensure that our guests and Team Members feels safe during the pandemic and that is one reason we don't compromise on cleanliness at all. Noisy Children was an isolated incident due to sports team events in summer which are over now. Other than that, I am so glad that you enjoyed everything at the Hyatt Place Northpoint. We hope to see you again soon Warm Regards Aamir Khan General Manager
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So we had to find a place in short notice, 2 adults, 2 kids 1 dog. We called the hotel and got connected rooms on the 6th floor, agreed to the dog fee and made reservations. Now, 1 day before the stay, they call us and advise that dogs aren't allowed on the 6th floor, and no other floors have connected rooms, oh and since we have two kids my wife and I have to stay in separate rooms since the kids can't stay together. Absolutely garbage service, stay elsewhere
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Aamir Khan, General Manager at Hyatt Place Atlanta / Alpharetta / North Point Mall
Responded 6 days ago
Thank you for staying with us at Hyatt Place Alpharetta and for posting your review. We are so sorry for some of the shortfalls especially with regards to connecting room limitations on certain floors and Pets. At least our team proactively called a day in advance to let you know rather you getting surprised upon check in. We hope this will not deter you from returning to Hyatt Place North Point Alpharetta in future. Warm Regards Aamir Khan General Manager
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I stayed here four nights and was very appreciative of how comfortable the king-size bed was and how friendly and helpful the staff was throughout my visit. They provide a complimentary cold and hot breakfast buffet every morning so getting to eat before going into the office was great. It's situated in a lovely wooded area adjacent to a strip mall with several very nice restaurants and shops. The only downsides to the stay were that the hotel's internet connection was out the first two nights of our stay and some guests on our floor were very noisy late into the night. Given we were there on business, having no internet was more than just a nuisance since it prevented us from accessing our office network and apps in preparation for the next day's business.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aamir Khan, General Manager at Hyatt Place Atlanta / Alpharetta / North Point Mall
Responded 2 weeks ago
Thank you for staying with us and for posting your review. Hyatt Place Northpoint team truly appreciates it. It is nice to see that your stay was a memorable one. Technology is so unpredictable and that is what we faced with the WiFi during your stay and we apologize very sincerely for that. We hope you will recommend us to family and friends and will continue to support us in future. Warm Regards Aamir Khan General Manager
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I called this hotel to book a room to go to a concert. On the website, it states they have a complimentary shuttle that will take guests to and from the concert (about 2 miles away). When I called to book the room, I specifically asked if they offer the shuttle service to and from the concert. The answer was "yes we do". The concert was cancelled then rescheduled so I changed the date of our stay to the new concert date. Again, I asked if the shuttle would take us to and from the concert. The answer was "yes, we will". Ok. Great! We won't need to worry about getting parking. When we checked into the hotel, I asked what time the shuttle leaves for the concert. "Oh, our shuttle is not running. It hasn't been running since Covid."!!!!!!!!! I explained that I was told 2 times that it is running and would take us to the concert. "No, sorry" was all they could say. I spoke to the manager. He told me I should have called the hotel directly and asked about it. I DID CALL THE HOTEL!!! I dialed (770) 594-8788 which is the hotel phone number. Then he said it was their booking personnel's fault, not theirs. REALLY??? The manager gave me the number for customer relations so I called them. They gave me the same answer, "Sorry, there's nothing we can do. The shuttle is not running." Then that representative suggested we take an Uber or Lyft. I said that would be great. I will give the hotel our receipt so we can be reimbursed since we were depending on the shuttle. "No, we aren't able to reimburse you for that." So... no shuttle and no parking pass. What a crappy way to treat your guests. Another interesting thing: They offer breakfast until 9 a.m. At 9 a.m. they promptly began removing the food, even as people were coming in. You snooze, you lose. They even removed the coffee which seemed petty. I do not recommend staying at this hotel.…
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Aamir Khan, General Manager at Hyatt Place Atlanta / Alpharetta / North Point Mall
Responded 2 weeks ago
We are so sorry we did not meet up with your expectations. Since Covid started, due to staffing challenges, we are unable to offer the shuttle service regularly. I am sure when you called and checked on the service the person must have been a new staff and I am sorry about the miscommunication. Breakfast timings are posted and we start removing only after 9am. Once again we are sorry if any inconvenience caused. We hope to see you again on a better stay in future. Warm Regards Aamir Khan General Manager
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the area had a lot of shopping and restaurant options, Staff was friendly. Hotel seemed dated. The bathroom was clean and upgraded. The hotel served its purpose. Didn't like the strong smell of weed in halls ways and room.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aamir Khan, General Manager at Hyatt Place Atlanta / Alpharetta / North Point Mall
Responded 3 weeks ago
Thank you for staying with us providing fellow travelers with a feedback. We apologize for any inconvenience caused by smell of weed which we take very seriously and not only charge guest a fine but in some cases have evicted guest. I apologize once again and hope you will stay with us in future when your travels brings you back to Alpharetta. Warm Regards Aamir Khan
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+1
The worst place ever. Do not stay here, run away! The hotel is NOT like the pictures. It is dirty, no personal to help and they never open the swimming pool. We went on July (pool season) and they didn't open it. I asked the lady Avalon to open it and she said NO! Unbelievable!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Aamir Khan, General Manager at Hyatt Place Atlanta / Alpharetta / North Point Mall
Responded 4 weeks ago
Thank you for staying with us and for posting your review. We are so sorry that we did not meet up with your expectations. We take our guest feedback seriously and the concerned department heads are investigating the issues. I am sure you know that Pool are operated depending on the weather and that is local county's instructions and those measures are for your safety. We apologize again for the inconvenience caused. We hope this will not deter you from returning to Hyatt Place North Point, Alpharetta in future. Warm Regards Aamir Khan General Manager
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I will never stay here again. came into town for a concert. front desk was VERY RUDE, no microwave, fridge froze everything, uncomfortable bed, elevators down, clogged shower, loud during the day & at night in the halls, loud A/C - over $600 for 2 nights. Ridiculous.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Aamir Khan, General Manager at Hyatt Place Atlanta / Alpharetta / North Point Mall
Responded 1 Jul 2022
Thank you for staying with us. We are so sorry that we fell short of your expectations. Rest assured we take our guest feedback very seriously and we will investigate these issues. Once again Please do accept our sincere apologies. We hope this disappointed stay will not deter you from returning again to our hotel as we will do everything possible to restore your trust in us. That's a promise. Thanks & Regards Aamir
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The rooms are nice but lobby and elevators don’t have air conditioning. i arrived at hotel to check in and my double bed room was unavailable so I had to get two rooms which was more expensive. I was also charged twice on my credit card. I only caught it because I happen to look on my app a few hours later.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Aamir Khan, General Manager at Hyatt Place Atlanta / Alpharetta / North Point Mall
Responded 30 Jun 2022
Thank you for completing your feedback on Trip Advisor. We apologize for the issues you encountered. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Aamir Khan General Manager
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PRICE RANGE
US$120 - US$194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt place atlanta/alpharetta/north point mall hotel alpharetta, hyatt place alpharetta, hyatt alpharetta, alpharetta hyatt
FORMERLY KNOWN AS
"AmeriSuites"
LOCATION
United StatesGeorgiaAlpharetta
NUMBER OF ROOMS
124
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Claim Your Listing Frequently Asked Questions about Hyatt Place Atlanta / Alpharetta / North Point Mall
Which popular attractions are close to Hyatt Place Atlanta / Alpharetta / North Point Mall?
Nearby attractions include North Point Mall (1.2 km), AMC North Point Mall 12 (1.0 km), and Main Event Entertainment (0.9 km).
What are some of the property amenities at Hyatt Place Atlanta / Alpharetta / North Point Mall?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hyatt Place Atlanta / Alpharetta / North Point Mall?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place Atlanta / Alpharetta / North Point Mall?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Hyatt Place Atlanta / Alpharetta / North Point Mall?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Place Atlanta / Alpharetta / North Point Mall?
Conveniently located restaurants include Ray's at Killer Creek, Pappadeaux Seafood Kitchen, and The Cheesecake Factory.
Are there opportunities to exercise at Hyatt Place Atlanta / Alpharetta / North Point Mall?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Hyatt Place Atlanta / Alpharetta / North Point Mall?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Place Atlanta / Alpharetta / North Point Mall offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Hyatt Place Atlanta / Alpharetta / North Point Mall?
Many travellers enjoy visiting Archibald Smith Plantation Home (5.5 km), Bulloch Hall (6.4 km), and Barrington Hall (6.3 km).
Is Hyatt Place Atlanta / Alpharetta / North Point Mall accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.