Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel
12505 Innovation Way, Alpharetta, GA 30004-8502
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Room & Suite (33)
Dining (26)
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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 32 in Alpharetta
Location
Cleanliness
Service
Value
The Holiday Inn & Suites Alpharetta will satisfy the ever evolving needs of today's business and leisure traveler. With our spacious guest rooms and suites, we have the perfect room for every guest. Our location is excellent for shopping, dining and sightseeing. We also offer one meeting room for small meetings or family gatherings, which can be reserved through our sales office. Our space can hold up to 45 guests, depending on set up (catering services available). Our outdoor pool is a great place to enjoy the beautiful Atlanta weather. If you need to access a computer or print a document, our 24-hour business center is available for your out of office needs. We are perfectly situated in the Alpharetta Business Corridor, which includes: Fiserv, UPS, IBM, GE, Siemens, McKesson, ADP and many more, and we are minutes away from Avalon.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
81Restaurantswithin 1 km
6Attractionswithin 1 km
Contact
12505 Innovation Way, Alpharetta, GA 30004-8502
Getting there
Car HireSee all Alpharetta car hire
393Reviews4Q+A57Room tips
Reviews
Traveller rating
- 250
- 97
- 32
- 9
- 5
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Most Recent
Thanks to the tremendous staff who exceeded our expectations for our recent Youth Trip stay. Clean rooms and meeting space, delicious, hot complimentary breakfast with several options, comfy beds, and the best service imaginable.Shout out to Michelle, Karen, Steve, Ed, Felisha, KeKe and Alexus!
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Date of stay: June 2022Trip type: Travelled
Helpful
I had a suite with a pleasant living area and a great work station with adjustable desk and chair!!! Actual comfort. Bathroom was small but it worked well including the shower head. Sink was outside the shower/toilet room, I like that and I think it is a great feature when more than 1 person is staying in the room. A/C control was good, no noise. Bed was extremely comfortable. Breakfast was super. Front desk staff very accommodating and pleasant. This was the top of the mid range hotel wish list.
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Date of stay: October 2021Trip type: Travelled
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Worst customer service from the Manager of this Hotel!!! Could care less about guests!! I’ll never stay at this Holiday Inn Express and would clearly not recommend to others. Lots of other choices where they treat customers better!!!!!!!
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Date of stay: August 2021Trip type: Travelled
Helpful
Response from IHG Service, Owner at Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel
Responded 28 Oct 2021
Dear Adventure548734, I appreciate you for sharing your review about your recent stay. I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I apologize for the service of our staff. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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Stayed 1 night at this hotel. Property is clean, bedroom was nice and clean. Plenty of towels provided. We had an ok stayed. My boyfriend did not sleep well due to the noise from the a/c. Other than that it was a comfortable stay.
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Date of stay: March 2021Trip type: Travelled
Rooms
Location
Service
Helpful
Booked through Hotels.com Had a large party of 6 (2 Adults, 1 Teenager, 3 Kids) Room was large and clean. Indoor Pool was heated and clean. Kids were able to get some exercise before bed. Hotel was quiet, we didn’t hear anyone above or next door to us (we were on the second floor) but is was the off-season Breakfast was great, something for everyone. We have some meat eaters, gluten and dairy free due to celiac, vegetarians and vegans but there was plenty of options for everyone. There is a all you can eat soup and salad bar next door to the hotel that is a great option for lunch or dinner. Staff was courteous and friendly, lobby and rooms were clean. Kids loved watching the waterfall and reflecting pool in the lobby during breakfast, was very relaxing. Would definitely recommend and would certainly stay again.…
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Date of stay: December 2019Trip type: Travelled
Helpful
This was my first stay. It will not be the last. Very nice property. Clean and comfortable. The bed was outstanding. Good HVAC, quiet room. Nice TV. Breakfast in the morning was above average but nothing special except the great Holiday Inn cinnamon rolls. So good.
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Date of stay: November 2019Trip type: Travelled
1 Helpful vote
Helpful
We were in Alpharetta for a master class and the initial location for the class was canceled. Although last minute, Lakisha got us a conference room for the class which went off without a hitch. Thanks Lakisha for everything... YOU are a rockstar! Also the room we stayed in was nice and clean and the breakfast was pleasant.
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Date of stay: October 2019Trip type: Travelled
Helpful
We stayed only one night and arrived late. The night receptionist was very efficient, super-nice, helpful and friendly. The room was clean, spacious and functional. Beds and pillows comfy and we slept well. Free parking. Breakfast was good. We are happy clients and very satisfied with our one-night stay. Thanks a lot!
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Date of stay: August 2019
1 Helpful vote
Helpful
THE HOTEL STAY WAS AWESOME. ROOMS WERE CLEAN EXCELLENT CUSTOMER SERVICE. The hotel parking was convenient but overall the stay was more than what was expected. Breakfast exceeded my expectations and was good. Lakisha was an awesome front desk worker.
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Date of stay: July 2019Trip type: Travelled
Value
Service
Sleep Quality
Room Tip: Middle suites are spacious
See more room tips
Helpful
We enjoyed our stay during GA State Cup. The hotel was great and the staff was even better. During our stay we dealt with a young lady named Ms. Destiny. She is the epitome of what a customer service representative should be. I would definitely stay here again without a doubt.
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Date of stay: May 2019Trip type: Travelled
Helpful
PRICE RANGE
US$125 - US$169 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Sierra Alpharetta
LOCATION
United StatesGeorgiaAlpharetta
NUMBER OF ROOMS
124
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Claim Your Listing Frequently Asked Questions about Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel?
Nearby attractions include Urban Tea (0.3 km), Cutters Cigar Emporium (1.0 km), and Cogburn Park & Arboretum (1.0 km).
What are some of the property amenities at Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel?
Conveniently located restaurants include Nahm Thai Cuisine, Sushi Nami, and Cabernet.
Are there opportunities to exercise at Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel have an airport shuttle?
Yes, Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Holiday Inn Express & Suites Alpharetta - Windward Parkway, an IHG Hotel?
Many travellers enjoy visiting Archibald Smith Plantation Home (10.6 km), Bulloch Hall (11.7 km), and Barrington Hall (11.6 km).