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Embassy Suites by Hilton Atlanta Alpharetta

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5955 North Point Parkway, Alpharetta, GA 30022
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Traveller (113)
Room & Suite (44)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Atlanta Alpharetta
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 32 hotels in Alpharetta
Location
Cleanliness
Service
Value
Situated in the affluent area of North Point, a development of Alpharetta, GA. Discover the suburban sophistication at the Embassy Suites Hotel in Alpharetta. This hotel is located just minutes north of downtown Atlanta, where you can experience world-class hotel accommodations, for corporate and leisure travelers alike. From handsomely appointed suites to the fully equipped fitness center and relaxing indoor pools, this hotel in Alpharetta, GA offers exclusive amenities. The spacious suites include a separate private bedroom and living room. Each suite is equipped with an activity table, wet bar, mini-fridge, microwave, two 32 inch flat screen TVs and alarm clock radio with MP3 dock. During your stay enjoy complimentary full cooked-to-order breakfast and complimentary drinks and light snacks at the Evening Reception. Dine without leaving the hotel at the on-site restaurant Cascades, serving, lunch and dinner. Dine without leaving your room, room service is available daily from 11am. to 11pm. After a meeting in the North Point Business District or a day of shopping at nearby North Point Mall, guests can unwind at Cascade's or at the hotel bar. For guests planning high-impact meetings or social events, the Embassy Suites Hotel Alpharetta offers flexible, state-of-the-art event space with Southern hospitality, exceptional catering services and event planning professionals to ensure an unforgettable experience. Experience an upscale community retreat at one of the finest hotels in Alpharetta for business or leisure.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Shuttle bus service
Business Centre with Internet Access
Parking
Paid internet
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Kid-friendly buffet
Conference facilities
Banquet room
Meeting rooms
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Room service
Safe
Separate living room
Sofa
Coffee / tea maker
Flatscreen TV
Sofa bed
Hair dryer
Telephone
Wardrobe / wardrobe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
62Somewhat walkable
Grade: 62 out of 100
28Restaurantswithin 1 km
1Attractionwithin 1 km
1202Reviews5Q+A100Room tips
Traveller rating
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  • 164
  • 109
  • 93
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Popular mentions
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Most Recent
allison826 wrote a review Jul 2022
1 contribution
The hotel itself is fine. Not horrible, not great. Common areas are fine. Rooms could stand some updating: Carpet, furniture, definitely bathrooms. Not the worst place, not the best. I’m sure we’ll be back someday- hopefully after an update.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: July 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cheryl Catrair, Other at Embassy Suites by Hilton Atlanta Alpharetta
Responded 3 weeks ago
Allison, thank you for your candid response. Your opinion matters as we strive continuously improve our product and service. We hope to see you again the next time you're in Alpharetta.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
newsomelashun wrote a review Jun 2021
Lithia Springs, Georgia22 contributions3 helpful votes
+1
Hotel's Favourite
Over a month ago while searching for properties in Alpharetta, I called Tabatha(front desk) 10 different times and she was helpful, friendly and patient. I decided on this property partially because of Tabatha. I was very impressed with her customer service. I stayed a week for work and my daughter's participation with RISPA/Broadway Dreams. Tabatha would see me and say hi, can I get you anything! She was the absolute BEST. I plan to stay again just because first impressions mean alot! Also this property was beautiful and kept very clean. I was not ready to check out after being there for a week. 🥰
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Date of stay: May 2021Trip type: Travelled with family
Room Tip: Stay at this property!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marco Foelske, General Manager at Embassy Suites by Hilton Atlanta Alpharetta
Responded 8 Jun 2021
Dear newsomelashun, Thank you so much for your 5***** review on TripAdvisor. I really appreciate you taking the time and researching where to stay and I am so happy that our Team Members and Management was extremely helpful in your decision making by choosing us. We know guests have many options and if the staff members are friendly and courteous guests will choose us over other places. Thank you naming Tabatha. I will share your comments about being beautiful and clean with our Housekeeping Team as well. Have a great day and come back and see us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
charlenemack747 wrote a review Jul 2022
Queens, New York4 contributions
The bed was hard! I experienced back pain for the duration of my stay which was 7 days. The couch was hard and uncomfortable to sit on . The gym had no a/c let alone air circulating . During my stay I did not once see anyone cleaning any high touch point areas . The staff seemed very lazy ! I would not recommend anyone to stay at this location . The only plus was it was close to shopping and food areas !
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Review collected in partnership with Embassy Suites Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cheryl Catrair, Other at Embassy Suites by Hilton Atlanta Alpharetta
Responded 5 Jul 2022
Charlene, we are so sorry to hear you were disappointed with your accommodations. Please accept our sincere apologies for any inconveniences you experienced. We hope you will give us another opportunity to earn your loyalty in the future. Thanks for your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
teawar wrote a review Jun 2022
Birmingham, AL29 contributions45 helpful votes
We stayed for 2 nights at the Embassy Suites in Alpharetta and the location is great for dining and shopping. The breakfast and evening reception were great! It’s great that the omelet stand is open again! We’ve stayed here 3 times since 2021 and we are always pleased. The staff is friendly and the hotel is clean and comfortable. Only complaints are that the carpets and some of the furniture are starting to look a little worn. One of our ottomans had an iron stain on it from a previous guest that put an iron down on it. Our carpets were clean, they just had some set in stains. The beds were really comfortable! We will be back!
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cheryl Catrair, Other at Embassy Suites by Hilton Atlanta Alpharetta
Responded 23 Jun 2022
Thank you so much for such a wonderful review teawar!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Skalku wrote a review Jun 2022
27 contributions4 helpful votes
I personally stay here with my wife for our stay-cations and love it. So when I had 35 clients coming in town, I naturally had them all stay here for our event. Everyone's stay was great and the staff was wonderful. The GM, Courtney, made sure our large group was taken care of and the front desk manager, Tabitha, was super getting everyone checked in and out smoothly. I really appreciate them both and highly recommend this Embassy Suites the next time you are in the area.
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Date of stay: May 2022
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cheryl Catrair, Other at Embassy Suites by Hilton Atlanta Alpharetta
Responded 13 Jun 2022
Hi Mr. Skalku! Thanks so much for recognizing our team members. We appreciate your loyalty and always look forward to welcoming you back to our hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jack W wrote a review May 2022
Crofton, United States3 contributions1 helpful vote
If you are looking at the reviews on this hotel, you might be puzzled, as they range from great to awful. Well, my wife and I are very particular, and I have meeting planning background. This hotel is very good. Tabitha at the front desk is a customer service star. The other folks on that team are fine. All our needs were met. The property is in good shape, and well maintained. Commentary breakfast and happy hour were both good--omelettes cooked to order 7 days a week. The breakfast team was very pleasant, very accommodating. Housekeeping is good. We really enjoyed our stay, and look forward to returning.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cheryl Catrair, Other at Embassy Suites by Hilton Atlanta Alpharetta
Responded 4 May 2022
Hi Jack!! Thank you so much for providing such an in depth review. We are looking forward to welcoming you back soon. Thanks again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kristi H wrote a review May 2022
1 contribution
Customer service from the front desk associate managers are excellent. The associate managers that answered our questions prior to confirmation of our reservation and during check in were very helpful and knowledgeable. Thus was a trip that combined some business meetings with a family weekend getaway. So when we decided to extend our stay for one extra night after we checked in, the assistant manager at the front desk who checked us in was very helpful to try to get us to stay in the same room suite even though they had s huge crowd checking in the next day for a big convention. She was able to extend our stay and keep us in the same suite…even the hotel was pretty much fully booked.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cheryl Catrair, Other at Embassy Suites by Hilton Atlanta Alpharetta
Responded 4 May 2022
Thank you so much for your awesome review and rating Kristi! We are so glad you enjoyed stay and we are glad to hear we were able to accommodate you in the same suite. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dnell2022 wrote a review Feb 2022
2 contributions1 helpful vote
This is one of the nicest Embassy Suites we've stayed at. The staff was very friendly and helpful. We needed to check in early and they did their best to accommodate us. Breakfast was excellent. The room was very clean. The pool is open from 6am-10pm & gym is 24 hrs. Too many hotels don't let you swim early or late. This was our first hotel stay that wasn't ruined by overbearing Covid protocols. Everything was extremely clean. Another benefit is that it is located in the center of the North Point shopping area. We were surrounded by excellent restaurants & shopping.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: February 2022
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Cheryl Catrair, Other at Embassy Suites by Hilton Atlanta Alpharetta
Responded 18 Feb 2022
dnell, we so appreciate your detailed review of our hotel! We are delighted you enjoyed your stay and can't wait to welcome you back in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GrandTour17829375765 wrote a review Feb 2022
1 contribution
I have never been so insulted than I was this morning when Tonya at the Front Desk HUNG IP ON ME, because she didn’t want to help fix a problem from last night’s check in. Reservation was booked through Travelocity, and the hotel couldn’t find it. My boss didn’t have the confirmation number with her, so they made her a new reservation and checked her in. When I called this morning, I explained what happened to Tonya and she didn’t understand what I wanted her to do. She said she was just walking in and wasn’t the person who was there last night and that I need to speak to that person. OMG. Then she accused me of yelling at her, which I did NOT do…this was a Twilight Zone phone call….and she HUNG UP on me because she didn’t want to work!!!!! I have worked in the hotel industry in many positions, for 13 years, FROM Hyatt to 5 star, 5 diamond in Beverly Hills….and never would it be acceptable to put a guest off like this! She even said at one point, “I don’t know why you’re so HEATED.” OMG….where do you speak like that with that slang….while you are at WORK??!!! I am terribly refined, and never spoke to this lady with any disrespect. I was frustrated that she refused yo help me, but even then, EVER did I “verbally abuse” her nor yell at her. This is HANDS DOWN, THE WORST CUSTOMER SERVICE EXPERIENCE EVER. RUN, RUN AND RUN FAR FROM THIS PLACE!!!!!!!!! My boss has stayed here 3 times, and Tonya has made it the LAST TIME!!!!!
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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gerirsmith5 wrote a review Jan 2022
Rochester Hills, Michigan22 contributions2 helpful votes
I never been to this area traveing to Florida. We were traveling with our Sheltie puppy. Loved that they had a floor just for dogs. Outside area for potty. Loved there was a mall Avolon that was outdoor and pet friendly. Your staff recommended this place and it was worth a visit. The room were clean and nice suites. Breakfast was excellent I be back again. Best friendly helpful staff
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Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cheryl Catrair, Other at Embassy Suites by Hilton Atlanta Alpharetta
Responded 29 Jan 2022
Thank you Geri! Yes we know your pets are your family and they are welcome! We are so glad you enjoyed your stay and we hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$147 - US$207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites alpharetta, alpharetta embassy suites
LOCATION
United StatesGeorgiaAlpharetta
NUMBER OF ROOMS
150
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Frequently Asked Questions about Embassy Suites by Hilton Atlanta Alpharetta
Which popular attractions are close to Embassy Suites by Hilton Atlanta Alpharetta?
Nearby attractions include North Point Mall (1.1 km), Rock Mill Park (1.0 km), and Chuck E. Cheese (0.1 km).
What are some of the property amenities at Embassy Suites by Hilton Atlanta Alpharetta?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Atlanta Alpharetta?
Top room amenities include a flat screen TV, a separate living room, and a sofa.
What food & drink options are available at Embassy Suites by Hilton Atlanta Alpharetta?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Atlanta Alpharetta?
Yes, free parking is available to guests.
What are some restaurants close to Embassy Suites by Hilton Atlanta Alpharetta?
Conveniently located restaurants include The Cheesecake Factory, Scream 'n Nuts, and Tuscany Cafe & Bistro.
Are there opportunities to exercise at Embassy Suites by Hilton Atlanta Alpharetta?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Embassy Suites by Hilton Atlanta Alpharetta have an airport shuttle?
Yes, Embassy Suites by Hilton Atlanta Alpharetta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton Atlanta Alpharetta?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Atlanta Alpharetta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Atlanta Alpharetta?
The staff speaks multiple languages, including English and Spanish.