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The Hotel at Avalon, Autograph Collection

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9000 Avalon Boulevard, Alpharetta, GA 30009
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US$279
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Traveller (232)
Room & Suite (25)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 24/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Hotel at Avalon, Autograph Collection
Updated 24/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 32 hotels in Alpharetta
Location
Cleanliness
Service
Value
Travellers' Choice
Imagine an idyllic haven with Southern roots in genuine and charming hospitality at The Hotel at Avalon, Autograph Collection. Immerse yourself in the vibrant, resort-inspired walkable community at Avalon you're sure to experience a destination that surpasses even the most plentiful expectations.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking on-site
Wifi
Paid internet
Outdoor pool
Heated pool
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
VIP room facilities
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
English
Hotel links
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631Reviews7Q+A100Room tips
Traveller rating
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Most Recent
Brian Y wrote a review Yesterday
1 contribution
The Hotel at Avalon was a fantastic place! Perfect for a quick trip and had great amenities. Would definitely come back. Convenient to shops bars and parking! Malda in particular was over the top in helping us!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pattie M wrote a review 3 Aug
2 contributions
As a former resident of Alpharetta, I never imagined staying at The Hotel at Avalon. My husband and I stayed here to visit friends, and we loved it! From the minute John the valet, greeted us with his welcoming and genuine smile, to Shawn who politely brought up our luggage, to Irene at the front desk, we felt special. The hotel is gorgeous and our room had a beautiful view overlooking Avalon,and the beds and pillows are THE BEST! I will be replacing my Tempur-pedic! I also loved the Moulton Brown bath amenities (a UK favorite of mine)! I want to give special acknowledgement to the bar staff, particularly MK and Robert. They treated us like old friends. Cameron too. Every staff member was kind and helpful and HAPPY! I think that speaks epically about this hotel's management. Thank you to everyone who made this old couple's stay at The Hotel at Avalon wonderful!
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tom K wrote a review Jul 2022
1 contribution1 helpful vote
Malda provided amazing service and the location vibe in Avalon is hard to beat. This would be 6 Stars except for the lack of a few eccentricities like no oatmeal for breakfast and shortage of storage space if group is more then 2 for an extended stay.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Kathryn Johnson, Owner at The Hotel at Avalon, Autograph Collection
Responded 1 week ago
Thank you for sharing your feedback. I'm delighted to hear that Malda provided amazing service and you like our location. We apologize that we did not have oatmeal for breakfast but will definitely have it back on the menu very soon. It would be an honor to welcome you back again in the near future.
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Danielle T wrote a review Jul 2022
1 contribution
We have been staying at the hotel for a week. We ended up with a snag in our travel arrangements. Malda at the front desk was a true professional. She worked with us and helped us to get the best possible outcome for our situation. She is amazing at her job and a true value to the Hotel at Avalon.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathryn Johnson, Owner at The Hotel at Avalon, Autograph Collection
Responded 1 week ago
Thank you so much for being our guest and for taking the time to recognize Malda being a true professional. We are so fortunate to have Malda on our team. We hope to welcome you back soon!
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I haven’t been everywhere... yet wrote a review Jul 2022
Panama336 contributions137 helpful votes
An underwhelming stay at the Avalon after hearing such good things... the hotel was incredibly busy and we had to wait 20 + mins to check-in (Saturday afternoon). The highlight of our stay was the lady who checked us in - she was very apologetic and professional. She upgraded our room, which when I saw it, I couldn't believe how small it was and instantly wondered what I'd booked initially! We tried to get some lunch after a long trip... we arrived at 2.03pm to only be told the kitchen shut at 2pm. Despite explaining our situation, showing him my phone (that's why I knew it was 3 minutes past the hour!) the gentleman at the desk was very rude. I mean, VERY and told us to go to Starbucks if we were hungry. You constantly had to wait for lifts because the hotel was so busy. Very little to do in the surrounding area. The hotel is clearly new, clean and well maintained, but you're paying to be seen there. Its very impersonal and not experiential. The cherry on the cake was we express checked out only to find 2 days later that there was a charge on our room we didn't recognise... 3 weeks later and multiple emails asking to see the receipts, still no response.
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Date of stay: July 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathryn Johnson, Owner at The Hotel at Avalon, Autograph Collection
Responded 2 weeks ago
Thank you for taking the time to share your honest feedback. We are disheartened to hear that we fell short in so many areas throughout your visit and that your experience did not match your expectations. We are extremely disappointed that the service you received fell below both your expectations and our standards. We never want our valued guests to feel unwelcome or uncared for by our team and are truly sorry this was the outcome of your stay. We appreciate your feedback immensely and I can assure you that we will do everything in our control to rectify your concerns from this recent visit. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.
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Dominique K wrote a review Jul 2022
1 contribution
I enjoyed a business trip and conference at The Hotel at Avalon, Autograph Collection in June and I couldn't be more satisfied with my experience. The accommodations were very well suited for the type of conference that I was attending and the caliber of professionals and leaders that were in attendance. The dining experience, more specifically, the batenders and mixologists were great at their craft. The guest suite was spacious and very comfortable. The location was accessible to lovely restaurants and shopping. I had the pleasure of meeting Yania, a hospitality management extraordinaire who curated an amazing guest experience during my stay. Yania's level of care and expertise greatly contributed to an already extensive itinerary and I couldn't be more grateful. I will definitely plan to return (in fact I've already made arrangements for an upcoming business trip) and I look forward to the next level of service with the very capable staff in this elegant, well-designed hotel.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathryn Johnson, Owner at The Hotel at Avalon, Autograph Collection
Responded 1 week ago
Thank you for sharing your positive business trip experience with us with your fellow travelers. I'm delighted to hear that you enjoyed the dining, staff and our great location. Yania will be so happy to hear your comments regarding her level of care. We look forward to welcoming you back for you next business trip, if not before then.
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MrkWhite wrote a review Jul 2022
1 contribution
Denica went over and above from the start of our visit helping to arrange having our 2 rooms on the same floor… much appreciated…Thank you! Unfortunately our stay was interrupted with a fire alarm at 3:30am on Saturday night/Sunday morning and an unexpected pool closing on Sunday. Both Denica and Irene handled the “complaint” professionally. Both listened with compassion and took action to make sure we left satisfied and happy with our stay. Strong commendations for both Denica and Irene for making the best of the situation….Thank you!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathryn Johnson, Owner at The Hotel at Avalon, Autograph Collection
Responded 1 week ago
Thank you for taking the time to share your experience with us. We are happy to hear that Denica & Irene were professional and took action, but we're very sorry about the fire alarm disturbance in the middle of the night. We are certainly glad to know that you enjoyed have your 2 rooms on the same floor and we look forward to having back with us soon!
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Kelly Arnold wrote a review Jul 2022
1 contribution
HUGE SHOUT OUT to both Irene Lopez and Michaela Blocker, Front Office Managers at The Hotel Avalon. I presented them with a very difficult situation regarding hotel rooms i reserved through Booking.com. They handled my situation immediately and professionally and resolved all the issues I was having! I am sincerely grateful for their understanding and patience with dealing with this problem which was created by Booking.com. They both exemplify true customer service!!
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathryn Johnson, Owner at The Hotel at Avalon, Autograph Collection
Responded 1 week ago
We really appreciate all of your feedback regarding Irene and Michaela. We couldn't agree with you more that they are both Excellent at Customer Service! Your kind acknowledgement of of them is very much appreciated. I am so glad to hear that your difficult situation was handled well. Please come back and visit us soon!
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eric w wrote a review Jul 2022
1 contribution
Stayed at The Avalon July 4th weekend, and had an absolutely fabulous stay! Malda was the associate that checked me in, and she’s one of the best I’ve encountered in my 30+ years of traveling. I had two rooms, arrived early afternoon, and she got me checked in both rooms in minutes. Her smile, gracious attitude, and overall welcoming demeanor has me wanting to stay no where else when I return!! Awesome Job Malda!!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathryn Johnson, Owner at The Hotel at Avalon, Autograph Collection
Responded 1 week ago
Thank you for the glowing review about your Fantastic Stay!! It is a huge compliment when our guests take the time to share their experience and single out one of our amazing associates. I am so happy to hear that Malda was one of the best you have ever encountered. We hope we will always be your hotel of choice if you are in the Alpharetta area.
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Michelle M wrote a review Jul 2022
1 contribution
Malda took great care of us! Highly recommend this hotel & staff! It was very clean. The staff was very pleasant, I wish we had more time there! Perfect getaway for staycation in the Atlanta area! Plan to go again soon!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Kathryn Johnson, Owner at The Hotel at Avalon, Autograph Collection
Responded 1 week ago
Thank you for staying with us and for making our hotel part of your quick get away! I am delighted to hear that you enjoyed the staff, cleanliness and that Malda took great care of you. We hope to welcome you back soon for another well deserved get away.
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PRICE RANGE
US$275 - US$444 (Based on Average Rates for a Standard Room)
LOCATION
United StatesGeorgiaAlpharetta
NUMBER OF ROOMS
330
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Frequently Asked Questions about The Hotel at Avalon, Autograph Collection
Which popular attractions are close to The Hotel at Avalon, Autograph Collection?
Nearby attractions include Avalon (0.5 km), Regal Avalon (0.3 km), and Regal Cinema at Avalon (0.3 km).
What are some of the property amenities at The Hotel at Avalon, Autograph Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Hotel at Avalon, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Hotel at Avalon, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Hotel at Avalon, Autograph Collection?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to The Hotel at Avalon, Autograph Collection?
Conveniently located restaurants include South City Kitchen Avalon, Superica, and Oak Steakhouse.
Are there opportunities to exercise at The Hotel at Avalon, Autograph Collection?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Hotel at Avalon, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Hotel at Avalon, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Hotel at Avalon, Autograph Collection offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Hotel at Avalon, Autograph Collection?
Many travellers enjoy visiting Archibald Smith Plantation Home (9.5 km), Bulloch Hall (10.6 km), and Barrington Hall (10.5 km).