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All reviews evening reception happy hour indoor pool living room made to order breakfast complimentary breakfast plenty of parking omelet los angeles nice area race track atrium diane cooks koi waterfall sink
What a pitty to see Embassy Suites ( that i so appreciate the formula ) such badly or not managed at all ...
Dirty to a point of non hegienic...especially breakfast surface...
Dirty to a shame , not emptying garbage and ashtrays in front of...More
Ryan at the front desk, and Daniel in guest services both made my stay extra special. I got a top floor room, which I highly recommend, as there's nobody above you if you're noise sensitive. There's a fair bit of really nice detail that went...More
I stayed here for a few days on a visit to some colleges in the area. The room was spacious, clean and comfortable. The breakfast was wonderful— cooked to order eggs and omelette station. I took advantage of the digital key which is cool and...More
Staff was polite and professional. I just wish the house keeping staff was more observant. There was a significant amount of mold in the bathroom that was slightly above eye level. Why not fix it? The bathroom fan appeared to be stronger than most, so...More
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Thank Christopher A
Response from John-HiltonHelp, on behalf of management at Embassy Suites by Hilton Arcadia Pasadena AreaResponded yesterday
Dear Christopher A,
Thank you for sharing feedback on your recent stay with us. We are glad you chose our hotel during your stay in the area, and we apologize for the problems you encountered with cleanliness. We addressed these issues with our housekeepers. We...More
I stayed here last week.. Very clean hotel overall. Room was spacious and clean. Free Breakfast and Evening snack was a huge plus. I will definitely be back. Free Parking BIG PLUS Elevator were a little far with lots of luggage but other than this....More
Response from billt1958 | Reviewed this property |
I have stayed here a lot You can request up to the 6th floor ,7th is for platinum Hilton members only I tend to stay 3 and up floors but they are all nice .Request a not facing 2nd street room , you can get a bit of noise... More
I have stayed here a lot You can request up to the 6th floor ,7th is for platinum Hilton members only I tend to stay 3 and up floors but they are all nice .Request a not facing 2nd street room , you can get a bit of noise from the train now ,but nothing major hope you enjoy