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About
#37 of 129 hotels in Anaheim
Location
Cleanliness
Service
Value
At the Sonesta ES Suites Anaheim, we’re community-inspired. The moment you walk through the doors of our Anaheim, CA hotel, you’re part of it. We take a surprisingly different approach, which means you’ll experience a level of hospitality seldom seen in the hotel industry these days. Of course, our hospitality is only part of what will make your stay with us stand out. Our oversized suites have fully-equipped kitchens for the ultimate convenience at mealtime. And you’ll enjoy attentive service, everyday surprises that brighten your stay and much more. Plus, you can take advantage of amenities like free buffet breakfast and free Wi-Fi. We aim to make convenience and ease synonymous with Sonesta ES Suites, whether you’re here for business or pleasure.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Picnic area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
Location
50Car recommended
Grade: 50 out of 100
16Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
1855 S. Manchester Avenue, Anaheim, CA 92802
Getting there
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921Reviews71Q+A100Room tips
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I previously stayed at this property a few years ago before covid, when it was a IHG brand hotel. I really enjoyed my previous stay but the hotel is not as good as it used to be. To start with, the booking process through the Sonesta website was not easy and a little frustrating. The cheapest rates shown as available would not let me book. I had to book a more expensive rate. I proceeded with the booking as I remember the hotel and liked location and the 2 bedroom suites. I did contact customer services about this issue, they were unwilling to help. The first impression at the hotel was very good, little had changed since my last visit, essentially the same as the old IHG hotel with the odd Sonesta logo. The lady on reception was very friendly and accommodating, as were all of the staff during my visit. The staff were probably the best part of this hotel. The receptionist did sympathize when I told her about the poor booking experience, and went on to say others had commented they had problems too. The hotel location is good, its a easy bus ride to Disney, and close to the highway for other destinations. The 2 bedroom suites are an excellent layout which is good for families with older children, the living room and kitchen are a good addition allowing flexibility. The room was generally clean but was showing signs of age, or a lack of good up keep, with some water damage in the bathrooms, a little bit of mould, and carpets that need replacing in the room. The WiFi was also intermittent which is frustrating. The breakfast was an average American style breakfast, with limited hot food, only 3 items. A small selection of cereal, coffee, juice, and toast. The food offering was not as good as the last stay, which had a full breakfast offering and evening food with alcohol a few times a week. To summarise the good points for this hotel are; the location, the staff and the 2 bed suites. The not so good points are; the poor upkeep in the rooms and lack of investment, intermittent wifi, and weak food offering. When I next visit the area this wont be my first choice hotel anymore.…
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Date of stay: February 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hotel's Favourite
Awesome stay! Very clean. Rooms are comfortable, no noise can be heard through the walls, safe area, staff is very courteous. Will definitely choose and stay here again on any future Disney stays. Pet friendly.
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Date of stay: December 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Tedesco, General Manager at Sonesta ES Suites Anaheim Resort Area
Responded 5 Jan 2023
Thank you for taking the time to share your feedback regarding your experience with Sonesta Anaheim Resort Area. We are pleased to hear you enjoyed your stay and look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We've just stayed a week at this hotel, and thoroughly enjoyed every aspect of our stay! A highlight of our trip was Salvador, at the front desk. He went out of his way to be friendly and helpful, engaging my kids and taking time to make us all feel welcome and valued. After our first interaction, my children said we need to come back here because "that guy is so nice!". Our last night, they even went down specifically to say goodbye to him! Aside from that- our room was spacious, clean, comfortable. The location was extremely convenient for Disney- the ART bus stop is just outside the doors and runs right to and from the park. Breakfast is included, and was a great variety each day. We never started our day hungry! The pool is heated and clean, and all the other staff was also helpful, friendly and welcoming. We will definitely be back! …
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Date of stay: January 2023
Value
Location
Service
Room Tip: Check out the ART bus system for easy Disney travel! Front desk super accommodating for any...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Rayann B wrote a review Dec 2022
After paying $700 for 2 nights, she charged us an additional $150 refundable deposit. We were hardly in the room, left it very clean and never recieved the refund. When I called, he said he would look into it and let me know- I never heard anything back.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Tedesco, General Manager at Sonesta ES Suites Anaheim Resort Area
Responded 19 Dec 2022
Thank you for staying with us. The hotel releases the deposit upon check out. Once we release the hold, it will drop off, generally within 5-10 business days. You will not see a credit reversal, as the amount just drops off and returns to your account.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you for leading such a great team and for your hospitality while staying with you all !! My father and I loved it!! We even extended an additional 3 weeks !! Would highly recommend this place!! wanted to also shout out to Jasmine , and Salavador the night auditor . And behalf of my dad he wanted to say thank you to HK department they were great service ! Veronica Gee.
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
Room Tip: nice place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Tedesco, General Manager at Sonesta ES Suites Anaheim Resort Area
Responded 14 Dec 2022
Thank you for your kind words about Roger. We are happy to have him on our team and I will be sure to pass on your kind words.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a six night stay Oct 2022. We rented a car and were pleasantly surprised that they didn’t charge us the $25/night fee for parking! We were able to get parking each day/night no issues. The rooms are older but they’ve done some upgrading to them, they were clean and nicely presented. The bed and pillows were comfortable! They gave us one room cleaning during our stay, we requested when we wanted it. Otherwise just ask for towels when you need more. The kitchen in the room is great, we ate out most of this trip, but the kitchen has a full fridge, hot plates, microwave, sink and dishwasher. The breakfast is super basic and not great quality (scrambled eggs, sausages, hasbrowns, yogurt and canned fruit, oatmeal and toast/bagels, some cereals, juice and coffee which was pretty good!) I just had a bagel and cream cheese every morning with my coffee, can’t complain about that. I was a bit nervous after reading some of the other reviews. I am glad we chose to stay here as we got a great deal and had lots of space in the 1 bedroom. For the price we paid it was worth it!…
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Chris Tedesco, General Manager at Sonesta ES Suites Anaheim Resort Area
Responded 31 Oct 2022
Thank you for staying with us and for taking time to provide feedback of your stay. We are pleased to hear you enjoyed your stay and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just spent 8 days in a 2 bedroom suite and the room set-up was perfect for our family. We had a bedroom with 2 queen beds and a bathroom, plus a bedroom with a king bed and bathroom. There was a small kitchen (with dishwasher!) and a little living room. The room was clean, the beds comfortable, and we had plenty of space. The rooms aren’t brand new and show their age a bit, but this was fine by us. The Anaheim Rapid Transit bus to Disneyland picks up just across the parking lot. If you want to walk, it takes about 25 minutes. The continental breakfast was the same every day, but it was ok. As others have mentioned, there isn’t daily housekeeping, which they don’t tell you when you check in (but we knew from other reviews). We needed to change out a few linens and that just involved a quick call to the front desk. The pool and hot tub were great and not busy at all. The only real con to this hotel was that there is only one restaurant nearby and it’s not open 7 days/week. You can walk about a mile down the road to more restaurant options.…
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Tedesco, General Manager at Sonesta ES Suites Anaheim Resort Area
Responded 26 Oct 2022
Thank you for staying with us. We are pleased to hear you enjoyed your stay We hope to welcome you back the next time you visit the Anaheim area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Firstly I'll say that the staff were very friendly and accommodating! 4 stars for sure. A decent breakfast buffet and nice pool area. The room - a studio 'suite', on the other hand was really neglected. Tired and old, from the 80s - even a VCR! The issues we noticed: - Kitchenette - didn't have enough cutlery for 2 people; no cloths to wipe or clean/dry dishes, no dish soap, only dishwasher soap. We were given hand towels for the kitchen. Coffee packs weren't made for the coffee maker, so coffee was weak at best. - On second night, found a vape unit lodged between the mattress and the headboard which made me question whether the bedding had been changed prior to us arriving. Not sure how you'd not notice this if the bedding was changed! Told front desk staff. - Bathroom - had one small bar of soap, generic shampoo in containers, no bath mat or facecloths. - Cleaning - we stayed 5 nights and were told due to covid they only cleaned stays over 7 days. Not even a tidy up. Pictures on the website sure didn't reflect the actual room. Perhaps a different Sonesta? We were tempted to find another hotel, but the staff was so lovely and it's a shame they don't have a great product to represent. …
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Read the reviews - the rooms are not how they are represented.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Tedesco, General Manager at Sonesta ES Suites Anaheim Resort Area
Responded 5 Jan 2023
Thank you for staying with us and for providing feedback on your stay. I apologize for the lack of attention given to your room and will review this with my Housekeeping Manager and her team, to ensure this does not occur in the future. We hope to have another opportunity to earn back your trust.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here with family for three days and I thoroughly enjoyed my stay. We had a two room suite and a sofa sleeper. All of the rooms had a TV. The kitchenette was adjacent to the sofa bed area. The hotel was in sort of a secluded area and was quiet. The breakfast had eggs/sausage, cereal, fresh fruit and drinks (orange juice, milk etc. The bathrooms had plenty of towels and tissue. There is a restaurant next door called the Burger Place that I wanted to check out but didn't have time because they didn't open until 5pm. Needed a late checkout and was pleasantly surprised by Sue at the front desk who made it possible. Thank you for a wonderful stay.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Tedesco, General Manager at Sonesta ES Suites Anaheim Resort Area
Responded 26 Oct 2022
Thank you for staying with us and for letting us know how much you enjoyed your stay. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great place for value!! I booked a few room here and next door at the Sonesta. I was glad to see that the rooms were clean and up to standards. While the hotel doesn’t do daily cleaning, it is expected as this is a extended stay hotel and my families stay wasn’t long enough to warrant daily cleaning. However, they do offer you extra linen so that you are comfortable.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: This is an extended stay hotel so rooms are larger. However, some amenities you see in typical...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Tedesco, General Manager at Sonesta ES Suites Anaheim Resort Area
Responded 26 Oct 2022
Thank you for staying with us. We hope to see you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$157 - US$213 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites anaheim - resort area hotel anaheim, anaheim staybridge suites
FORMERLY KNOWN AS
Staybridge Suites Anaheim-Resort Area
LOCATION
United StatesCaliforniaOrange CountyAnaheim
NUMBER OF ROOMS
143
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Claim Your ListingSONESTA ES SUITES ANAHEIM RESORT AREA - Updated 2023 Prices & Hotel Reviews (CA)
Frequently Asked Questions about Sonesta ES Suites Anaheim Resort Area
Which popular attractions are close to Sonesta ES Suites Anaheim Resort Area?
Nearby attractions include Mission Escape Games (1.1 km), Flightdeck Simulation Center (1.1 km), and House of Blues (1.2 km).
What are some of the property amenities at Sonesta ES Suites Anaheim Resort Area?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Sonesta ES Suites Anaheim Resort Area?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Sonesta ES Suites Anaheim Resort Area?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Sonesta ES Suites Anaheim Resort Area?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Sonesta ES Suites Anaheim Resort Area?
Conveniently located restaurants include The Cheesecake Factory, Roy's Restaurant, and Bubba Gump Shrimp Co..
Are there opportunities to exercise at Sonesta ES Suites Anaheim Resort Area?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sonesta ES Suites Anaheim Resort Area have an airport shuttle?
Yes, Sonesta ES Suites Anaheim Resort Area offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sonesta ES Suites Anaheim Resort Area?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sonesta ES Suites Anaheim Resort Area?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sonesta ES Suites Anaheim Resort Area offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.