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You know you've come upon a special place when your favorite part of a trip is the hotel! Not only does Hay-Adams do everything right, they exceed expectations almost across the board. Although our room wasn't ready at check-in, our wonderful reception host Samuel, dropped...More
The Hay Adams is exceptional; the embodiment of flawless execution. The welcoming, professional staff is perfectly trained and polished. Elegant, well-appointed and understated decor; masterly curated menus and cocktail delivered by five star hospitality professionals. They deliver on what they say and that is "nothing...More
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7 Thank Nancy A
Response from HansBrulandHA, VP/General Manager at The Hay-AdamsResponded 20 March 2018
Dear Nancy A.,
Thank you for taking the time to write such a beautiful review. I am happy to hear that we delivered 5 Star services for you during your time with us at The Hay-Adams. We look forward to welcoming you back!
A wonderful experience! Beautiful historic hotel, delicious tea and pastries. Mimosas available as well. You can dress up or down. Nice spot for a girls outing or a quiet get away
Great oasis in the busy city.
We stayed at the hotel last week of March 2018 for nearly a week. The service at this hotel is what you would expect (and often exceeds) at a luxury hotel, from valet, to the concierge (who hooked us up with an exceptional tour guide),...More
This is a beautiful hotel with the WOW factor. Staff are stand out, common areas are beautifully decorated, great value for a superb breakfast which is served in a stunning room which is where dinner is offered nightly. The location is amazing - you wont...More
We didn't have a refrigerator that could be used in the room. Not sure if they have one available. Definitely will hold your luggage at prior to check in and/or after check out until you are ready to go. Very... More
We didn't have a refrigerator that could be used in the room. Not sure if they have one available. Definitely will hold your luggage at prior to check in and/or after check out until you are ready to go. Very accommodating hotel and customer service is second to none, so ask about the refrigerator you never know your luck.
They definitely do connecting rooms and it is excellent choice for families with children - trust me children will receive the attention they rarely will in other hotels especially in US. Please read my review