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1331 Pennsylvania Avenue NW, Washington DC, DC 20004-1710
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JW Marriott
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Traveller (1064)
Room & Suite (609)
Dining (68)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 21/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Washington, DC
Updated 21/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#98 of 156 hotels in Washington DC
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
JW Marriott Washington, DC features convenient access to the best attractions, shopping and dining in the nation's capital. Our hotel in downtown Washington, D.C. set on Pennsylvania Avenue offers a premier location near the metro, giving guests easy access to the National Mall, Smithsonian Institution, CityCenterDC, Spy Museum and the National Portrait Gallery. Located within blocks of the Verizon Center and Walter E. Washington Convention Center, our hotel offers stylish surroundings for guests attending conferences, sporting events or concerts. JW Marriott Washington, DC offers an engaging environment and Starbucks Cafe that make us a great choice for business and leisure travelers. Meeting planners can explore the possibilities with over 14,000 sq. Ft. Of event space and 15 breakout rooms, perfect for hosting a variety of gatherings and events. With access to the region's major airports, Union Station and the Convention Center, our hotel is a top choice for travelers to D.C.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid private parking on-site
Paid wifi
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Banquet room
Meeting rooms
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Separate living room
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Great View
Languages Spoken
English
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
141Restaurantswithin 0.5 km
30Attractionswithin 0.5 km
3673Reviews53Q+A100Room tips
Traveller rating
  • 1,564
  • 1,330
  • 478
  • 185
  • 117
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Most Recent
Helen R wrote a review 14 Aug
2 contributions
We tried to check in at 2:30 today and was told our monument view room wasn’t ready, but we would be called when it was. No call- at 4:30 tried to check in again. After waiting in a long line, room still wasn’t ready, but told no worries they would put us in a higher floor. Really?! They put us in a crappy, beat up, 4th floor room - room 441. Yes- looking in the direction of the Washington Monument, but not a view. Can’t imagine that our original view room was on a lower floor. We come to DC quite a bit for business and pleasure and we were trying out this hotel. So far it stinks in terms of service and room size/quality compared to the other hotels we have stayed at in the area. Guess they don’t want our business.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Washington, DC
Responded yesterday
Dear Hcrogersdc, Thank you for choosing our hotel while you were in town for business. Prompt and impeccable service is a must, and we apologize for the delay in getting your accommodations ready for your arrival and the inconvenience this caused. We also regret not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We do understand your frustration and are grateful for your patience. We hope you will revisit us whenever you return to the area. Tushaar Agrawal General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Antonietta1085 wrote a review 13 Aug
Melville, New York525 contributions91 helpful votes
WOW! This hotel is amazing and tge Staff goes above and beyond! Starting at the valet to the bell hop and then check in and all the assistance while you are there! Absolutely amazing. Clean and pretty updated. The rooms were spacious, house keeping really sweet. Ask for a scenic view and it's literally worth the whole trip.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ken L wrote a review 13 Aug
Los Angeles, California21 contributions4 helpful votes
This is just a review of the JW Marriott's Executive Lounge! I'm a long-time Marriott supporter, and I continue to use the company's various hotels and vacation clubs. However, listen up Marriott Management! 1. Either rename this "Executive Lounge" or eliminate it. I've stayed at so many other Marriott's and usually the Executive Lounge or Concierge Lounge is a pleasant experience. This one was more like a "romper room" and was incredibly small. There were so many young kids that the noise level was obnoxious and unpleasant. 2. Alternatively, why don't you consider a separate "adult" only Executive Lounge? That would allow your business customers or life-time users to have a more pleasant experience. Finally, when did Marriott start charging for the wine in these lounges? I was shocked with the notice that there was a charge for the wine. That has never happened before. So, beware when using the lounge at the DC JW Marriott. Other than that the hotel was fine and the staff were excellent.
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Washington, DC
Responded yesterday
Dear Ken L, First of all, we appreciate your loyalty to our brand, and we were glad to welcome you to our hotel. We are happy to read your kind remarks about our elevated property and dedicated associates. However, we are genuinely sorry for the unsatisfactory experience you had at our Executive Lounge and for the disturbance caused due to the noise from the kids. We can understand your frustration, and we are grateful for your patience and all of your helpful feedback. We hope to have another chance to see you again in the future for a seamless visit you deserve. Tushaar Agrawal General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Munier J wrote a review 10 Aug
Warlingham, United Kingdom25 contributions9 helpful votes
We stayed at the JW Marriott. Excellent location with excellent service. Particular reference to Steph the manager who was there to help us to make our stay even better. Great place to stay if you are visiting Washington
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Washington, DC
Responded 6 days ago
Dear munierj2018, Thank you for your recent stay at JW Marriott Washington, DC, and your warm compliments. We thoughtfully craft each experience with our hospitality and inspiring surroundings, and it is always wonderful to hear our guests enjoy our efforts. We will share your kind words with Steph. We are also glad you liked our courteous service and convenient location. Thank you again, and we look forward to having the opportunity to welcome you back soon. Tushaar Agrawal General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LLL wrote a review 8 Aug
8 contributions3 helpful votes
I’m not sure why there are so many negative reviews. We just got back from a lovely long weekend stay at this hotel and it did not disappoint! The location is perfect as it is walking distance to the monuments and a very short drive to many cool surrounding neighborhoods. The staff at the hotel were incredibly kind and we really enjoyed our interactions with them. A major shout out to Shanequa, Max, and Teffi for your outstanding customer service! We had a wonderful stay!
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Walk over to the Hamilton Live and enjoy some great live concerts.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lulu wrote a review Jul 2022
Michigan985 contributions273 helpful votes
This hotel is lackluster at best. After an unforgettable experience at the JW Kolkata, this JW disappointed on every level. No room upgrade, low floor, no welcome note and gift in the room, and the executive lounge is closed on the weekends too. I asked everyday about a room upgrade and even found that they had one available online for the duration of half my stay. They denied my request for the upgrade but asked me keep checking back everyday. I am now at day 4 of 9 nights and still nothing. I wish I went with the Westin or other Marriott properties in the city. My company has a huge event at the space. I am going to share the feedback with them so they may consider other alternate hotels in the future. Lifetime Titanium Elite Status means nothing here. This hotel doesn't live up to the Marriott Brand nor recognizes loyalty. Lastly, the at your service is poorly staffed. We had to try 3 times before getting housekeeping to deliver more towels.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Washington, DC
Responded 2 weeks ago
Dear globetrottingwaves, Thank you for your loyalty to our brand and for choosing to stay at our hotel. Caring and inspired service for every guest is our highest priority, and we are disappointed to know you had an unsatisfactory experience. We have shared your feedback with the appropriate individuals. We are grateful for your thoughts on these matters and also for your patience. You have our assurance that we will address your comments appropriately. Tushaar Agrawal General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
calstars wrote a review Jul 2022
San Francisco, California55 contributions67 helpful votes
This hotel appears more tired each time I visit. Very much a conference hotel. Great location and is fine if you are alone (or a couple) and only sleeping in rooms. Not built for families as the rooms, bathrooms and beds are small. The elevators are annoying and if busy can take along time to provide a ride.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Washington, DC
Responded 2 weeks ago
Dear calstars, Thank you for being our guest once again and for taking the time to share your observation and comments. While our location is to your liking, we apologize for the inconvenience and frustration caused due to the delay with our elevators. We appreciate your patience and are grateful for all your feedback, which helps us improve our guest experience. Thank you once more; we hope you will stay with us again. Tushaar Agrawal General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marice81 wrote a review Jul 2022
Skopje, Republic of North Macedonia133 contributions89 helpful votes
Probably this was the worst JW Marriot I have ever stayed. In fact, according the service provided, it cannot be JW at all. We stayed for a week a besides the location and the pleasant personnel in the lounge, I cannot say anything positive about this hotel. We will not stat there anymore for sure. We had argument with some of the receptionist that could not find our payment the first day we made when checked it and wanted to charge us double. The managed was excusing that they have two parallel systems which I do not care at all, since they ruined us half day calling our bank in Europe, communicating with reception and manager. They were saying that they are understaffed and excusing all the time but I really don’t care. They should reduce their prices according the service they provide which is awfull.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Washington, DC
Responded 2 weeks ago
Dear marice81, Thank you for taking the time to leave a review. We are genuinely sorry for your disappointing experience and for the unpleasant encounter you had with one of our front desk associates. Please be assured we will follow up on your concerns with the appropriate individuals to see what went wrong, and we will take measures to ensure our guests are not inconvenienced in any way. We are grateful for your patience and feedback. On a positive note, we are glad to know you liked our superior location and one of our team members at the lounge. We hope to have another opportunity to provide you with the tailored and authentic hospitality for which we are known. Tushaar Agrawal General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JCPhoenix32 wrote a review Jul 2022
Kansas City, Missouri37 contributions29 helpful votes
Had a great stay at the JW Marriott for 5 nights for business last month. Since my company was hosting a conference at the JW, the most important thing to me was being able to retire to my room after a long day or working, with a comfy bed and no disruptions. And the JW delivered! My double bed room was clean and tidy, with plenty of room for me and my belongings. The beds were spacious and comfy. Climate controls were perfect; never too hot or too cold or too humid. Even though the hotel lobby was always buzzing with conference attendees and other guests, once I went to my room, I couldn't tell. It was always quiet on the sleeping room floors. I was on the courtyard level and there was even an event there on a Friday early evening. Totally quiet, even though I could see people on the courtyard! When I wanted to go out and explore, grab a bite or a drink, it was easy. I walked out the hotel and there were plenty of options right outside the building, around the block. Same with seeing the sights. The JW is basically in the front yard of the White House and the National Mall. So it's quick access to the various monuments and museums! If I had any complaints, I think it'd be with the restaurant and bar inside the hotel, the "1331 Bar and & Lounge." It's not bad by any means - I spent a few late nights down there with coworkers and friends; the food and drinks were good and strong! My issue is more the limited food selection and small portions. It's really just a bunch of appetizers. I know there were plenty of restaurants outside, but sometimes I just didn't want to leave the hotel after working for 12+ hrs. Even the room service menu was fairly slim. There's another restaurant in the lobby, but it's only open for breakfast and lunch. So if you want dinner, you pretty much have to leave the hotel or DoorDash it. That was a little bit of a bummer. When it came time to head back home, I flew out of Reagan Airport (DCA). It was only like 10-15min away via taxi/Uber, which was awesome. If I had been adventurous, I could've taken the Metro subway to DCA (station is only a block east from the hotel). Close to everything includes the airport and the Metro. Hard to ask for more than that! Overall, I was very pleased with the JW Marriott Washington DC. It was everything I expected of a Marriott property and then some!
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Date of stay: June 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Washington, DC
Responded 3 weeks ago
Dear JCPhoenix32, Thank you for being our guest at JW Marriott Washington, DC, during your business travels. We are thrilled to read you loved your peaceful and comfortable accommodations and that you were impressed with our location that placed you amongst world-class landmarks and attractions. We also appreciate your observations about our on-site dining options and regret any disappointment you had. It was our pleasure hosting you, and we look forward to seeing you again on your next trip to the area. Tushaar Agrawal General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Worldtravelpa313 wrote a review Jul 2022
Icheon, South Korea3 contributions1 helpful vote
Be aware that there is loud construction noise at this hotel. Buzzing sounds around 5am and then very loud drilling and hammering intermittently starting in the 6am hour. When I called the front desk I was informed that it is coming from the building next door and that they have no control over it. That being said, other hotels post information on their sites about on site or nearby construction so people are aware. This hotel does not for whatever reason so a sleepless night was not a pleasant surprise
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Washington, DC
Responded 4 weeks ago
Dear Worldtravelpa313, Thank you for your review. We are sorry for the noise you experienced from the nearby remodel. Unfortunately, the hotel does not have control over public spaces and therefore cannot control that environment. We strive to ensure that any disruption to our guests is mitigated to the best of our ability. It is our hope that, other than this, we were able to provide you with a good experience with our hospitality and service. We hope you will stay with us again in the future. Tushaar Agrawal General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$263 - US$380 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott washington dc hotel washington dc, marriott washington dc, washington dc marriott
LOCATION
United StatesDistrict of ColumbiaWashington DCUpper Northwest
NUMBER OF ROOMS
777
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Frequently Asked Questions about JW Marriott Washington, DC
Which popular attractions are close to JW Marriott Washington, DC?
Nearby attractions include Nightly Spirits (0.1 km), National Museum of Women in the Arts (0.5 km), and Petersen Boarding House (0.5 km).
What are some of the property amenities at JW Marriott Washington, DC?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at JW Marriott Washington, DC?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at JW Marriott Washington, DC?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at JW Marriott Washington, DC?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to JW Marriott Washington, DC?
Conveniently located restaurants include Joe's Seafood Prime Steak & Stone Crab, Old Ebbitt Grill, and Ristorante TOSCA.
Are there opportunities to exercise at JW Marriott Washington, DC?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does JW Marriott Washington, DC offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to JW Marriott Washington, DC?
Many travellers enjoy visiting Arlington National Cemetery (3.8 km), Hillwood Estate, Museum & Gardens (5.6 km), and Georgetown University (3.7 km).
Is JW Marriott Washington, DC accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.