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Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

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550 C Street S.W., Washington DC, DC 20024
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US$153
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Traveller (610)
Room & Suite (361)
Dining (66)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 16/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Updated 16/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#111 of 156 hotels in Washington DC
Location
Cleanliness
Service
Value
Modern hotel near the National Mall, The Wharf DC and United States Capitol BuildingThe Holiday Inn® Washington Capitol-National Mall's location places you within walking distance of the National Air and Space Museum, National Museum of Natural History, Museum of the Bible, International Spy Museum, Museum of African American History and Culture, and of course the gorgeous National Mall. In addition to DC's most popular attractions, numerous government agencies and offices such as DOE, DHHS, FAA, FEMA, HUD, NASA, USDA, and American Farm Bureau Federation, are within walking distance. Book your stay just minutes from Washington's most storied historical sites, including the Washington Monument, Jefferson Memorial, World War II Memorial, and MLK Jr. Memorial. Amenities include free high-speed Internet access, mini refrigerator, Keurig coffeemakers, and in-room safes.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Kids stay free
Taxi service
Business Centre with Internet Access
Car park
Wifi
Rooftop pool
Outdoor pool
Vending machine
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Picnic area
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Spanish
3157Reviews124Q+A100Room tips
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Derek F wrote a review 17 Aug
3 contributions
Nice and clean hotel with superb location but foodwise leaves a bit to be desired. We used a nearby McDonalds for breakfast which is much cheaper than what the hotel was offering. The 4th floor room was very close to the railway line at the rear of the hotel but the trains weren't a real problem. We couldn't hear them over the noise of the air conditioning. The AC needed a little tweaking to make it a bit quieter. The room itself was very spacious and well equipped. Parking was easy but expensive at $53 a day with hotel access directly from the parking garage. The fire alarms on our second night were less welcome and the lack staff providing guidance when the guests assembled was a little worrying. At least it wasn't a real fire. On the whole an OK hotel though.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TrishaLynn12 wrote a review 7 Aug
Minneapolis, Minnesota4 contributions4 helpful votes
Everyone was extra helpful and seemed to very cheerful. When a thunderstorm disrupted my one chance to swim, they pushed my check out time so I could leave the cat in our room and still enjoy their nice pool. They are two blocks away from the national mall and some of the best museums anywhere.
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Date of stay: August 2022Trip type: Travelled solo
Room Tip: Not many businesses or restaurants nearby. Nearest drug store is half a mile away.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Corrine de la Torre, Sales at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 1 week ago
TrishaLynn12, thank you for choosing to stay here with us at Holiday Inn Washington Capitol - National Mall. We are delighted to hear that our front desk staff were able to accommodate with a later check-out time so you were able to enjoy the pool. We hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HawaiiRamsey wrote a review Jul 2022
Kearney, Nebraska14 contributions4 helpful votes
Its a great place to stay if you enjoy being hot. They keep the air conditioning so hot, or perhaps they dont run it in the lobby or public spaces. We had to move rooms because our AC wouldn’t get it below 76, the toilet barely flushed and the bathroom door didnt close. It was an affordable price and the staff was friendly, so ill give them that, but I couldn’t recommend this to anyone.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Corrine de la Torre, Sales at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 2 weeks ago
HawaiiRamsey, thank you for choosing to be our guest. We appreciate your feedback and are sorry to hear that you experienced AC issues during your visit. We hope that you will give us another try in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
njt1993 wrote a review Jul 2022
Sheffield, United Kingdom165 contributions164 helpful votes
We checked in and went to our room which was absolutely lovely, really spacious and clean. We looked out of the window and sat the train tracks but just hoped it wouldn't be a problem. Wrong. Turned out to be a massive problem. Those trains are constant and going all night with their incredibly loud horns, we were still awake at 4am despite trying ear plugs. After talking to reception they offered to move our room, we didn't need asking twice! The room was smaller but still quite spacious , turns out we'd been given the other room as we are reward club members. Would much rather have a smaller room and sleep thanks very much! As we were out for most of the day the reception arranged for all our cases etc to be moved to the new room which, upon arrival back at the hotel, had been done. We were very grateful. And slept that night too! The hotel is in a very good location and the bus stop for the hop on\off tour bus is just 2 minutes walk away. The bar in the hotel, 21st Ammendment, was very good although people were ordering pizzas to take back to their rooms and they were taking an hour at least. We sat at the bar and had some food, it was good, just fries and chicken tenders. The staff were so busy but one particular barman, Eric, was very good. worked his socks off and was friendly too. So, decent hotel, good location. But whoever put it next to the railway tracks wants sacking.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Corrine de la Torre, Sales at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 3 weeks ago
njt1993, thank you very much for choosing to stay with us while you were visiting Washington, DC. We truly appreciate you taking the time to share your experience with us. We are sorry to hear that the train had disturbed your sleep while you were here with us. While you did encounter an issue, I am delighted to hear your problem was resolved in a way that did not inconvenience your day or second night of sleep. We will be sure to share your comments and feedback with the team. We hope to see you the next time that you are in the Washington, DC area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zelda W wrote a review Jul 2022
Dallas, Texas5 contributions1 helpful vote
Ugh. I regret not reading TripAdvisor closely before booking. We were given a room overlooking the commuter and freight train tracks! All night long - No exaggeration - LOUD Horns. Rumbles. Bells. It was awful. We had to drown it out with an ambient sleep playlist on full blast while we slept. I will never stay here again. If you get a non-train side room, it could be fine. I don’t know. Aside from that issue - this hotel is fine. A good three star hotel. The staff has been nice. They could use more desk staff during peak times. Housekeeping was great. We didn’t use the pool or cafes. It looked like people were there for a conference. This is a good hotel location around the corner from L’Enfant metro station, where you can catch the Metro or the Circulator bus. It is a few blocks to the National Mall. Only a few restaurants nearby. We ate breakfast every morning at the McDonald’s down the block. Next time, I’d choose a different hotel on the north side of the Mall. And check for RR tracks.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Corrine de la Torre, Sales at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 4 weeks ago
Zelda W, thank you for choosing to be our guest for your Washington, DC trip. The train does effect each guest differently and we are very sorry to hear that the train disturbed your sleep while you were here. We hope that you will give us another try in the future and we will do our best to accommodate with a room opposite of the train tracks. Thank you for sharing your feedback with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard Hildebrand wrote a review Jul 2022
Tucson, Arizona628 contributions177 helpful votes
Hotel is showing its age. Staff was friendly and knowledgable about the area. Garage parking is expensive ($54 per day). No free breakfast. Has a snack bar available (can charge to your room). There are a few restaurants (pizza, McDonalds, et cetera) on the same block.
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Date of stay: June 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Corrine de la Torre, Sales at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 4 weeks ago
Richard9H, thank you for choosing to be our guest while you were visiting Washington, DC. We hope you will come back to see us and take advantage of our parking and breakfast for two package. We appreciate your feedback and look forward to your return visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Leah S wrote a review Jul 2022
Gainesville, United States2 contributions1 helpful vote
The workers in this hotel are very rude. After standing in line for 20 minutes they messed up our check in and we couldn’t get to the room. Instead of fixing the problem they told us we would have to get to the back of the line which was now twice as long. The “concierge “ told us he would let us in the room. I asked him how do we get back in when we leave and he replied. “Do you want to get in a room or not?” We still don’t have keys. Never been treated this badly in 14 countries and 20 years of travel. AVOID this hotel!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Corrine de la Torre, Sales at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 4 weeks ago
306leahs, thank you for choosing to be our guest. We are very sorry to hear about your experience with us. We are looking further into your comments and will be sure to address them accordingly. We hope that you will give us another try in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steven L wrote a review Jul 2022
1 contribution
I want to first say that the hotel is in a really centralized location relative to the monuments and museums. First, check-in was pretty effortless. If you are driving here, there is a parking garage below the hotel. Parking all day was a little pricey(~$45) , but in my eyes it was worth it. When we got into our room, it was slightly dated, clean and very spacious (King Suite). There were some minor cosmetic issues. Our A/C took some time to cool down. We called down to the front desk to let them know that and they sent maintenance up right away. Maintenance was very friendly and very quick to solve our predicament. There was a Starbucks located on the corner of the lobby. Having that in close proximity was awesome. We were able to grab a coffee and something to eat quick so that we can get a head start on the monuments/museums. The restaurant was pretty average. The food wasn't something to write home about. But after a long afternoon of walking around the mall it hit the spot. The wait staff could have been a little more attentive but I'll give them the benefit of doubt, since we were seated 45 minutes before closing.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Corrine de la Torre, Sales at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 4 weeks ago
F8052JTstevenl, thank you for choosing to be our guest. We truly appreciate your feedback and we are glad to hear that you enjoyed your visit. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patti J wrote a review Jul 2022
4 contributions1 helpful vote
Trying to wait till I’m less upset, but the review is happening on the first of our two nights here. First of all, when I booked the room, I booked it for three adults and one child (16 year old). Upon checkin we realized we were given a room with one king bed. Tried to change it, they didn’t have any rooms with two doubles available. So now one person is sleeping on the couch, and another on the floor. When the very nice guy at the front desk offered to send up extra bedding, we figured we’d make the best of it. It didn’t show up so around 8 pm we called down and asked for 2 sets of extra bedding. One was sent. We called down and asked for another set and two more towels since the room was only set up for two people, to four. The second set of bedding was sent, but no extra towels. Very frustrated, especially as we’re here for two nights. It’s really annoying to pay full price for a hotel and have to sleep on the floor, and then have to keep asking for supplies the room should have come with.
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Date of stay: July 2022
Value
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Room Tip: Make sure you note how many beds your party needs. We thought we were booking a rom with two doubles
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Corrine de la Torre, Sales at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 4 weeks ago
613pattij, thank you for choosing to stay with us. While it does sound like your visit experienced a few challenges, we see that you did try to make the best of it. We truly apologize regarding your submissions of multiple quests and the untimely manner it took for you to receive said requests. We are using your comments to improve our services and we hope that you will give us another try in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jon d wrote a review Jul 2022
6 contributions
booked a suite room. the room was void of any pictures except one in the bathroom. The aircondiutioner in the bed room didn't work so I was sweating at night. Mattress was hard, not firm. If you go against my advice and stay at this hotel, here are the tricks: turn AC down in 2nd room and hope it sneaks in to the bed room. Get 4 extra comforters to layer under the fitted sheet. but really don't come here.
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Date of stay: July 2022
Value
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Service
Room Tip: 878 is awful, AC doesn't work, no pictures, torn chairs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Corrine de la Torre, Sales at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Responded 14 Jul 2022
notafanofhotels, Thank you for choosing the Holiday Inn Washington Capitol- National Mall during your recent visit to Washington, DC. We are so sorry to hear that you encountered these challenges during your visit with us. We appreciate you taking the time to leave us a review and we will use your feedback to improve our services. We hope that you give us another try in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$168 - US$259 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn washington - capitol hotel washington dc, holiday inn washington dc, washington dc holiday inn, holiday inn capitol
LOCATION
United StatesDistrict of ColumbiaWashington DC
NUMBER OF ROOMS
536
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Frequently Asked Questions about Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Which popular attractions are close to Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Nearby attractions include National Air and Space Museum (0.3 km), Museum of the Bible (0.2 km), and Hirshhorn Museum and Sculpture Garden (0.4 km).
What are some of the property amenities at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Conveniently located restaurants include Mitsitam Native Foods Cafe, Starbucks, and Capitol Bistro.
Are there opportunities to exercise at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel located near the city centre?
Yes, it is 1.0 km away from the centre of Washington DC.
Are any cleaning services offered at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and Arabic.
Are there any historical sites close to Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel?
Many travellers enjoy visiting Arlington National Cemetery (4.3 km), Hillwood Estate, Museum & Gardens (7.0 km), and Georgetown University (5.1 km).