The staff were very efficient and incredibly helpful.. They all made me feel so welcome and cared about, The property and room was beautiful and super clean. I didn’t want to leave! Special gratitude to Michael Chase/concierge.
This is a beautiful property with excellent service. Everything you expect from a Four Seasons property. The food was excellent and we really enjoyed an afternoon glass of wine in the outdoor dining area. We cant wait to come back.
This was the most incredible experience. The staff could not have been more in tune to us both the parents and my daughter and son in law. The accommodations were incredible and we all felt very special. The food was delicious at the reception which was definitely a challenge to address 150 people. I recommend this specific Four Seasons without hesitation.
I love the four seasons so much! It’s one of my favorite hotels. The rooms are worth the money and so is the customer service. You’ll never want to stay in a place that’s not 5 stars once you’ve stayed at a four seasons hotel.
these guys set their own standards. when i was training in DC 15 yrs ago i never could afford a drink here. now that i can i can say it is worth every penny and effort. we travel with our kids and work very hard. as a result we want our life to be easy on the road. this hotel set the std for the FS experience. there were little glitches but they were human glitches that a complicated machine like this hotel is going to inevitably have, but nothing terrible. and the staff and management were quick to accept, contrite, correct, and make up for in a generous way. thank you FS. a shout out to McKenzie. she is outstanding- front desk .
The Team is very customer oriented, the restaurant superb, the rooms very good and the location perfect. I stayed in the hotel for a big convention and additionally for some days privately. I can only recommend the hotel.
The best post pandemic customer service I’ve experienced. A pleasant trip Four Seasons reminded me how great service makes one feel. Marvelous! We order room service and some thing we wanted that was not on the menu but no worries. They prepared it for us anyway and it was delicious.
This is one of the best business hotels in the world. The location is perfect. It is on the edge of Georgetown but not in the midst of all the noise. It is minutes away from the principal office areas in Washington DC, the executive branch offices, and Capitol Hill. The rooms and the dining facilities are in perfect shape and very comfortable. All of the room amenities are thoughtful and exactly what a business traveler needs. The food is superb. The staff is knowledgeable, multilingual, and extremely helpful. I can’t imagine a better place to stay on business visits to Washington DC. Also, it is a great place to relax and enjoy. The fitness center and pool are first rate. It is right on the canal and so has jogging pths that are some of the best I find anywhere in the world.
From arrival to departure, the entire staff of the Four Seasons is committed to complete and total guest satisfaction. The suite(thank you, Eric) was lovely! The Concierge staff were kind and helpful. Room service exemplary. No detail too small. This was a birthday weekend getaway and we were surprised and delighted to find a lovely red velvet cake with the best cream icing ever, in the suite. WOW!! The courtyard is the perfect place to finish an evening, with a glass of wine. A tip: If you go to Seasons for breakfast / lunch, be sure to ask for MariCris. She is amazing!!
Had an event at the Four Seasons and needed a room for the night. This review is for the room only. The room was great! Bed was comfortable, the bathroom was roomy (which is important) and loved the tub.