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Hyatt Place Washington DC / National Mall

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400 E St SW, Washington DC, DC 20024-3246
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US$189
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Traveller (275)
Room & Suite (189)
Dining (62)

About

#109 of 155 hotels in Washington DC
Location
Cleanliness
Service
Value
Pet-Friendly Hotel, $75 non-refundable fee per stay (1-6 nights). The LEED-Silver certified, 13-story, 214-room hotel is located in the South West area of Washington DC. Hyatt Place Washington DC/National Mall sits just south of the National Mall, only four blocks away. Walking distance from DC’s finest attractions and located between L’Enfant Plaza Metro and Federal Center SW Metro stations.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
VIP room facilities
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
32Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
2055Reviews77Q+A100Room tips
Traveller rating
  • 1,187
  • 521
  • 188
  • 92
  • 67
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ekryan2022 wrote a review Yesterday
Morgantown, West Virginia1 contribution
Nice hotel within walking distance to concert at Washington National stadium and mall area. The pool was small but nice. The rooftop bar had short hours but food and drinks were available in lobby for purchase. The breakfast was poor and crowded. It closed at 9 am and the line was very long. The rooms were large and quiet. Overall it was a nice hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Winnie C wrote a review Yesterday
1 contribution
My family and I stayed here for 4 nights 5 days. We picked this hotel because it is close to the highway, National mall and had a pool. The service was horrible, they never cleaned our room, we had to take out our own garbage, we ran out of toilet paper and asked guest services multiple times to bring some more up to the room and they never did. We literally had to go buy our own. We constantly had to ask for more wash clothes and towels too. There is no bell services so you have to find your own cart and load all your luggage. The AC was not the best in our room especially at night, but it definitely wasn’t on in the hallways or other parts of the hotel. The breakfast was not good at all they served eggo waffles and there was a very long line and not enough seats to accommodate guests. The one good thing was that they serve Starbucks coffee. Overall not the best hotel in DC. We stayed closer to the Capitol building at the Hyatt and another hotel a few times and had a much better experience.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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amylarsonsmith wrote a review 9 Aug
Boston, Massachusetts1 contribution
Service was ok- a few great employees covered the fact that there were many who were crabby. Breakfast was ok- but over crowding made it a bit stressful- elevator was slow and always crowded— maybe it was just because it’s August?
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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chellem84n wrote a review 9 Aug
Grifton, North Carolina1 contribution
My first time at a Hyatt was great!:-) Room was spacious and clean, gym & pool were the same. Breakfast was generous and well cooked. Valet service was courteous & efficient. Check in & out was the same. Staff moved with speedy purpose and were pleasantly polite. Worth the $$$.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LisaM12345678 wrote a review 8 Aug
Gilbert, Arizona1 contribution
Overall fantastic plaice to stay. Walking distance to major sites and fairly close to metro stops. Clean hotel with friendly staff. The only drawback was there were limited places to eat nearby. Would stay here again.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
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Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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shankarpadmanabhuni wrote a review 6 Aug
Folsom, California1 contribution1 helpful vote
Hotel was over all bad choice for families and staff were not friendly and indifferent. They even stole stuff some personal and some food. Please avoid this hotel if you want decent experience. Food was ok
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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noellekchristopher wrote a review 4 Aug
1 contribution1 helpful vote
Customer service is the benchmark that service organizations like hotels and restuarants base their success upon. This hotel is in a great location, the room was clean when we arrived. Housekeeping made the bed every night and added toiletries and towels but, inexplicably, did not take out the trash every day. It didn't matter much to us but was a little strange. My biggest complaints were the elevators were SLOW, most of the icemakers weren't working, and the morning staff was mixed. One delightful lady was pleasant and helpful, the cook was great but the other server was a sourpuss with a bad attitude the whole time we were down for breakfast. Though we were there long before close at 10am, I witnessed her scold guests for being "late" for breakfast, scold the cook who was only trying to provide the best customer service to guests, and actually shut people in the serving space the second it turned 10am. Breakfast should be in ABUNDANCE UNTIL 10am and then dwindle out as the latest guests get their food. It should not be pre-cleaned starting at 9:30am and shut off to clearly hungry and confused guests precisely at 10am. We loved the location and the lobby bar and upstairs bar staff - they were AMAZING! Even during a rush where the lobby bartender did not have all supplies and mixers she needed she got the job done. Who doesn't have soda water at a bar?. This is a MANAGEMENT issue, not a bartender issue. The management clearly are not maintaining supplies or equipment to provide staff with the tools to do their job. We may return because of the bar staff and the front desk who did deliver the missing towels and blankets we needed. However, if we returned and the breakfast situation was not fixed, we would not stay again.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Oxana B wrote a review 3 Aug
2 contributions
Hotel was dirty, stains on the carpet, broken lock on the bathroom, took an hour to wait for the crib to be brought that we even requested at the time of booking, knowing we will be traveling all day with a 1 year old and will be arriving late.. Pool not working and they kept saying come back in an hour - took 3 attempts, kids waiting in their swimming suits for it to be open. Free breakfast was okay,
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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piefam wrote a review 1 Aug
Cary, NC37 contributions73 helpful votes
My family was in town for a special event and booked two rooms. Upon arrival at 3:00pm (normal check-in time), I was told our room wasn't ready and would be at least an hour. I told the front desk guy that this was an issue because we had to get ready and be at a special event that evening. There was no sympathy or a willingness to speed things up. Breakfast was a madhouse and we ended up leaving to get breakfast elsewhere, which is a shame. Housekeeping walked into our room at 9am with a light knock and just walked in before I could even get to the door. Not OK! I stay at many Hyatt properties, but would never stay here again. Location was good but that's about it.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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travelnut wrote a review 1 Aug
Chatham Il259 contributions104 helpful votes
Great location for visiting DC. Bus stops and subway are a very short walk from the hotel. After a few days a hotel provided breakfast can get a little stale, but they tried to mix it up a little bit each day, GREAT scrambled eggs and the staff at Breakfast were amazing. Only disappointment was when the pool was closed all day ON A SATURDAY, in the middle of summer for adding chemicals. Very disappointing. If going to the bar be prepared for big city prices. Would definitely book again
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$204 - US$309 (Based on Average Rates for a Standard Room)
LOCATION
United StatesDistrict of ColumbiaWashington DC
NUMBER OF ROOMS
214
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Frequently Asked Questions about Hyatt Place Washington DC / National Mall
Which popular attractions are close to Hyatt Place Washington DC / National Mall?
Nearby attractions include Museum of the Bible (0.2 km), Chinatown Archway (0.4 km), and Jazz Night at Westminster Presbyterian Church (0.4 km).
What are some of the property amenities at Hyatt Place Washington DC / National Mall?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Place Washington DC / National Mall?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place Washington DC / National Mall?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Place Washington DC / National Mall?
Yes, a parking garage, paid private parking on-site, and street parking are available to guests.
What are some restaurants close to Hyatt Place Washington DC / National Mall?
Conveniently located restaurants include Starbucks, Capitol Bistro, and McDonald's.
Are there opportunities to exercise at Hyatt Place Washington DC / National Mall?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hyatt Place Washington DC / National Mall?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Place Washington DC / National Mall?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Place Washington DC / National Mall offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.