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If you have a choice, DON'T choose this hotel. Service is non-existent. The only positive comment I can make is that the banquet food and beverage was better than typical banquet food. Other than that, this hotel has no redeeming attributes.More
Response from Thomas B, Front Office Manager at Marriott Marquis Washington, DCResponded 3 days ago
Thank you for choosing to stay at the Marriott Marquis Washington, DC and providing your honest feedback.
We are a hotel that prides itself on our customer service and hospitality, so I am very disappointed to hear that your experience did not reflect...More
We enjoyed an 8-night stay at this property and the staff made us feel like we were at home. It was the first family trip to DC and the great location made it really easy to enjoy everything that the capital has to offer (Museums,...More
The hotel is a marquis brand, meaning they are a big marriott. Actually there is a large lobby and the atrium design is so impressive. Went to check in and was greeted sincerely. This time no upgrade on room despite of the platinum elite membership,...More
Thank Gregory N
Response from Collin R, Front Office Manager at Marriott Marquis Washington, DCResponded 6 days ago
Thank you for taking the time to share your comments about your recent stay with the Marriott Marquis Washington D.C Hotel. Your comments are one of the best tools we have for maintaining the highest level of comfort and service our guests expect and deserve....More
This facility is what one would expect of a Marriott. As always, I have found the food to be outstanding. The reception food was varied and tasty. Entrance in out seemed to be congested. Depending on which direction you are coming from. There...More
The organization putting together the conference did an excellent job of selecting this hotel. The proximity to the convention center (next door), White House, memorials as well as excellent restaurants nearby was perfect. What really blew me away was the fitness center as I felt...More