We stayed in the Village Room. It is very basic accommodation. Uncomfortable double bed in an old building block. The tiniest bathroom sink I have ever used. Shower looked old but decent. Towels decent. I would not recommend staying in a village room. Perhaps the motel rooms are a bit better. Dinner was very average. Burnt garlic bread. Breakfast surprisingly good.
Here I post the email I sent to the Knotts Crossing Resort Manager (no one replied to me though): Dear Knotts Crossing Resort manager, as I told your employee during our checkout, I am going to send you some notes about issues occurred during our 2 nights stay at your resort last week(Christmas weekend). Accomodation: We have been assigned the cabin n. Xxx. I have to say that the cabin hygiene was neglected, for more than 10 cockroaches came out of the furnitures in only 2 days. Bed was uncomfortable but never as uncomfortable as sleeping with the fear to have cockroaches on us during the night. I rushed to buy anti pest spray to try to have a relaxing stay. Fans and some kitchen surfaces were covered with thick layers of dust ( they haven t been clean since months ago in my opinion). Restaurant: my husband booked 2 seats for Christmas dinner, 6 days in advance, and got a confirmation email, but we were not on the booking list. Really poor management of this issue from restaurant employees happened, for a waiter (?) parked apart my husband and myself for 20 minutes trying to decide what to do, neither apologizing nor giving explanations. We had to explain we had a booking and to show the confirmation email to 3 different waiters: poor staff communication. Eventually they even asked to dine outside even if we booked in advance. With these kind of issues I don't think the accomodation price is worth. Hope you will make treasure of these notes. Regards, Hope this helps other customers not to waist their money.…
Stayed in a 'coach motel' room over the weekend with family as part of a group. The meals were excellent. We were served buffet-style, a decent selection and the quantities were adequate. Easily 4/5 stars, would recommend the restaurant with no hesitation. The staff were very friendly and helpful. They were very patient despite the kids running around, and allowed them to stay and engage in games in the lounge. The room was average, felt a bit cramped, but since we were there to travel around it didn't matter much. Only 20 minutes drive to the Nitmiluk National park where walks and gorge cruises were breathtaking.
Was very disappointed with our choice to stay here, our room had paper thin walls and all you could hear was banging from the people in the next room, and if that wasn't bad enough people running up and down all night on the verandah ( rooms are off the ground with decking out the front) so sleep was near on impossible. Showers were filthy even my teenager made sure he wore thongs in there and teenage boys aren't usually too fussy. On check out the following morning they tried to charge me $15 for drinks at the bar which were paid for when ordered and we hadn't even told them our room number, and the beer wasn't even cold! Definitely will not be staying here again
The restaurant was great both the food and service. The check in was smooth and staff lovely. Our room is large and perfect for a family. The only downside is it is very tired. The bathroom is very dated. The floors had not been swept or vacuumed and the bathroom needs re grouting. The dining table needed a wipe down. I don’t mind dated but I’d expect it to be cleaner. This is reason for the 2 stars. Amenities wise it scored higher. The kids loved the pool area. There is a laundry too.