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Novotel Queenstown Lakeside

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Traveller (808)
Room & Suite (251)
Dining (36)
Overview
  • Excellent39%
  • Very good47%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“great location”(584 reviews)
“rose garden”(46 reviews)
“in town”(161 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Novotel Queenstown Lakeside
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Novotel Queenstown Lakeside
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Reviews (3,389)
Filter reviews
3,163 results
Traveller rating
1,268
1,429
357
79
30
Traveller type
Time of year
LanguageEnglish
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1,268
1,429
357
79
30
Show reviews that mention
All reviewsgreat locationrose gardenin townconcierge deskper daytwo double bedsstandard roomtop floorfree wifirestaurants and shopscentral locationbuffet breakfastsmall balconylake viewnew zealandstayed here for nightslakeside
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1 - 5 of 3,163 reviews
Reviewed 1 week ago via mobile

Could not ask for a better location. We were in room 105 which was a lovely and clean room. In need of a spruce up in the bathroom and walls had been patched but painted with colours that were a bit off. Do not let...More

1  Thank zippysmum
Response from simjue, General Manager at Novotel Queenstown LakesideResponded 6 days ago

Dear zippysmum Thanks for your review and for staying - on the whole it sounds as if you enjoyed your time here and that the location of the hotel worked well for you. We are currently working with our owners on an upgrade of the...More

Hotel's Favourite
Reviewed 23 May 2018

We have stayed here on several occasions. This time we stopped for 2 nights. I am an AccorPlus member and the staff make you feel extremely welcome. The location of the hotel is perfect, with the shops, lakeside and botanic gardens all very close by....More

1  Thank roaming_kiwi58
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 31 May 2018

Dear roaming_kiwi58 Thanks for your comments and apologies that you were impacted by the power issue that we had on the night of your stay. With a full hotel and over 230 booked for dinner that night it certainly kept our team on their toes...More

Reviewed 1 week ago via mobile

We come to queenstown every winter for a winter getaway & always stay here. It’s location is the best, the staff are incredibly professional but also so friendly & helpful. The rooms are clean and tidy. The breakfast is awesome & great way to sustain...More

Thank HatcherClan
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 1 week ago

Dear HatcherClan Thanks for your feedback and for returning to see us again. We appreciate our regular guests and hope you will come and see us at other times throughout the year - there is so much to do here year round. Hope to see...More

Reviewed 1 week ago

this was our first trip in queens town. front desk personnel are polite, friendly and helpful. rooms were nice, neat but a little smaller coma red to other novotel. terrace outside the room adds elegance. buffet breakfast does not have much choices.More

Thank placido c
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 1 week ago

Dear placido C thanks for your comments - we acknowledge your comment about breakfast - we generally get positive feedback about the choices so this is disappointing. We offer 7-8 cooked items plus a make your own waffle station, pastries, a range of artisan breads,...More

Reviewed 1 week ago

We were a large group , and had a pretty tight schedule. The hotel was great,lovely view of the lake from our room. The walk around the lake was invigorating. The hotel managed to serve a sumptuous breakfast catering to such a large group of...More

Thank setyas2018
Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 1 week ago

Dear setyas2018 Thanks for coming to New Zealand and to Queenstown - it was our pleasure to have you all staying with us and it is encouraging that you enjoyed it so much. Hopefully we will see you again soon. Kind regards Jim Moore General...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$157 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Queenstown
#11 Business Hotel in Queenstown
#12 Family Hotel in Queenstown
#23 Romantic Hotel in Queenstown
#23 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$157 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Queenstown
#11 Business Hotel in Queenstown
#12 Family Hotel in Queenstown
#23 Romantic Hotel in Queenstown
#23 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (808)
Room & Suite (251)
Dining (36)
Pool & Beach (13)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
WheelieBins
3 July 2018|
AnswerShow all 6 answers
Response from rsatnam | Reviewed this property |
When you are staying at hotel, they can give you a 24 hr parking voucher for wilson car park @ 15/ per 24 hrs I thought it was quite convenient. Unsure if you can park motorhome. Height clearance is 2.15 mts.
0
Votes
Sue H
25 June 2018|
AnswerShow all 5 answers
Response from Avalonles | Reviewed this property |
I buy the card each year as we travel a lot as a family and use it for the food discount. I saved $300 on food alone on one 5 day stay .. plus you get a free night and that negates the cost of the card if you choose a good... More
1
Vote
applerain
20 May 2018|
AnswerShow all 3 answers
Response from radhadyu | Reviewed this property |
Parking is not free. You have to pay for the same
0
Votes
Room Tips
"request for rooms with views of the lake"
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"Upgrade your room if you can afford it. Definitely makes a difference at this hotel."
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"Alpine view on the top floor is the best"
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"Ours was on the 3rd floor facing the courtyard, extremely quiet, considering that the hotel was packed with..."
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