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    Novotel Queenstown Lakeside

    Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
    011 64 3-668 1380
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    Traveller (727)
    Room & Suite (202)
    Dining (30)
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    Overview
    • Excellent39%
    • Very good47%
    • Average11%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “great location” (557 reviews)
    “rose garden” (45 reviews)
    “in town” (155 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Novotel Queenstown Lakeside
    Special Offer: FUEL YOUR FUN
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    Millbrook Resort
    1,057 reviews
    #1 of 5 hotels in Arrowtown
     
    Queenstown Park Boutique Hotel
    892 reviews
    #1 of 59 hotels in Queenstown
     
    The Dairy Private Hotel
    917 reviews
    #2 of 59 hotels in Queenstown
     
    Matakauri Lodge
    254 reviews
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (3,232)
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    1 - 5 of 3,024 reviews

    Reviewed 1 week ago via mobile

    we are a group from India travel with kulian kumar holidays we stay for four nights the place is in perfect location near to wakatipu lake and market friendly helpful staff they have nice garden with lake view the breakfast selection was awesome the staff...More

    Thank Harakchand-Gadiya
    Response from Prasheel C, Manager at Novotel Queenstown LakesideResponded 1 week ago

    Dear Harakchand-Gadiya, Thank you for your positive review. We are glad to hear that you enjoyed your stay with us. Our proximity to the lake and town centre is certainly a plus point however we believe excellent service is even important for a better experience,...More

    Hotel's Favourite
    Reviewed 4 weeks ago via mobile

    We were greeted with a warm welcome by the Manager Jim upon checking. We arrived at the hotel early before the room was ready so we had some drinks in the lobby bar. When the room was ready a lovely lady from the front desk...More

    1  Thank jenuq1
    Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 4 weeks ago

    Dear jenuq1 Thanks for your positive comments about your stay - it is always great to be able to pass these comments on to our team who are all trying really hard to ensure everyone's Queenstown experience is a good one. While we don't always...More

    Reviewed 1 week ago

    the high level management is good if you contact them by email but not with the staff on duty... the staff not too care... the lift is damaged while we are there... great location... we got upgrade into alpine room as we are VIP guest......More

    2  Thank amazinggirls
    Response from Prasheel C, Manager at Novotel Queenstown LakesideResponded 1 week ago

    Dear amazinggirls, Glad to hear that you enjoyed the location, the upgrade to Alpine View room and prompt response from our Management team. We always try our best to provide complimentary amenities to celebrate special occasions and events; should you wish to buy a cake...More

    Reviewed 1 week ago via mobile

    We stayed for two nights in a twin lake view room. This place is in the perfect location. We could open our door onto the courtyard, and be steps from the water. Friendly, helpful staff. Great hotel facilities. Would def stay here again. Highly recommend.More

    Thank Beccaboobops
    Response from Prasheel C, Manager at Novotel Queenstown LakesideResponded 1 week ago

    Dear Beccaboobops, Thanks for your fantastic review. Our location and ease of access to the lakefront is unique. Our staff is our best asset and your feedback is another testimony of excellent service they offer. Hope to see you again soon. Kind regards, Prasheel Churi...More

    Reviewed 1 week ago via mobile

    Hotel was situated at the lake side away from but still very close to the activities and scenic spots. Few minutes' walk to the city centre, and NZD10+ would take you to and from the airport. Rooms were not spacious but functional with the needed...More

    Thank Philip C
    Response from Prasheel C, Manager at Novotel Queenstown LakesideResponded 1 week ago

    Dear Philip C, Thank you for your kind words. Our staff and location is certainly our biggest positives. We offer a range of options for our breakfast including make your own waffle, fresh fruit juicer, selection of Asian dishes on top of the standard cooked...More

    Millbrook Resort
    1,057 reviews
    #1 of 5 hotels in Arrowtown
     
    Queenstown Park Boutique Hotel
    892 reviews
    #1 of 59 hotels in Queenstown
     
    The Dairy Private Hotel
    917 reviews
    #2 of 59 hotels in Queenstown
     
    Matakauri Lodge
    254 reviews
    #3 of 59 hotels in Queenstown
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$152 - US$334 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Queenstown
    • #11 Business Hotel in Queenstown
    • #12 Family Hotel in Queenstown
    • #17 Luxury Hotel in Queenstown
    • #23 Romantic Hotel in Queenstown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, WingontravelTA, Expedia and HotelQuickly so you can book your Novotel Queenstown Lakeside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Novotel Queenstown Lakeside Hotel Queenstown ,
    • Novotel Gardens Queenstown ,
    • Queenstown Novotel
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    Traveller (727)
    Room & Suite (202)
    Dining (30)
    Pool & Beach (12)
    Hotel & Grounds (523)
    Bathroom (30)
    Family and Play Areas (3)
    Business Centre & Event Rooms (2)
    Nearby
    Nearby HotelsSee all 59 hotels in Queenstown
    Queenstown Park Boutique Hotel
    892 reviews
    .66 km away
     
    The Dairy Private Hotel
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    .49 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Queenstown Garden
    2,540 reviews
    .12 km away
    Lake Wakatipu
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    Queenstown Mall
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    .07 km away
    Ask a question
    Questions & Answers
    Sameera G
    3 December 2017|
    AnswerShow all 2 answers
    Response from Stevefinch | Reviewed this property |
    Hi Not a view across the lake as such but a bit of one depending on the floor you are on. I think you can request a lake view but the rooms are more expensive than a standard room.
    1
    Vote
    Joel W
    22 August 2017|
    Answer
    Response from GMNovotelQT | Property representative |
    Hi Joel, apologies that this has not been answered sooner. There are a number of ways to get to the ski fields and shuttles go from within the town area - based at the NZSki Snow Centre. on a regular basis - from the... More
    0
    Votes
    Amber H
    20 August 2017|
    AnswerShow all 4 answers
    Response from GMNovotelQT | Property representative |
    Hi Amber I am sorry that this has not been responded to sooner. The Hotel has various options in terms of parking. We offer the following options 1
    0
    Votes
    Room Tips
    "The 4th floor is the newer and more modern, and dont expect too much about the view."
    Read review
    "Front of building facing the lake and prominade"
    Read review
    "Hotel has lifts so any floor is accessible. Choose a lake view room as it is lovely."
    Read review
    "Take city view or lake view room on first floor, second floor"
    Read review
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