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Hotel Grand Windsor

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58-60 Queen Street, Auckland Central, Auckland 1010 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (468)
Room & Suite (209)
Dining (86)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 04/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Grand Windsor
Updated 04/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 75 hotels in Auckland Central
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Surrounded by the shopping and entertainment streets of the waterfront. Grand Windsor Hotel blends a protected historic building with chic, contemporary interior design. It boasts a great location in amongst the smart boutiques of Queen Street, right in the heart of Auckland and just off the scenic harbour.
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Property amenities
Valet parking
Free internet
Fitness / spa changing rooms
Breakfast available
Taxi service
24-hour security
Baggage storage
24-hour check-in
Paid private parking nearby
Wifi
Sauna
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, French, Spanish, Chinese and 1 more
845Reviews18Q+A100Room tips
Traveller rating
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Popular mentions
S Maree wrote a review Aug 2021
1 contribution
We had such a lovely experience at the Hotel - we had a beautiful room with a large shower which was luxurious. Great location in the city and close to a lot of great restaurants. The staff were amazing as well, super friendly and helpful. Thoroughly enjoyed our stay.
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Date of stay: August 2021
Location
Cleanliness
Service
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Response from Pablo Gonzalez, Guest Services / Front Office at Hotel Grand Windsor
Responded 24 Aug 2021
Dear S Maree, We all really appreciate you sharing your experience on TripAdvisor. This feedback is very important for us these days. I am delighted to read that your experience with us was an enjoyable one for all the right reasons. It was a pleasure to meet you and I hope you can come back sometime soon. Stay safe and stay healthy! Regards, Pablo Gonzalez Guest Experience Manager
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Stephenie Zhou wrote a review Aug 2021
Auckland, New Zealand1 contribution
Another incredible stay with family at Hotel Grand Windsor, this time we stay at Windsor suite, such a luxury suite, kids loved their own room and TV. We enjoyed our stay there, HIGHLY recommend this hotel!!
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Date of stay: August 2021
Rooms
Service
Sleep Quality
Room Tip: Best city view
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Response from Pablo Gonzalez, Guest Services / Front Office at Hotel Grand Windsor
Responded 24 Aug 2021
Dear Stephenie Zhou, Thank you for sharing on our TripAdvisor website about your stay and we’re delighted to read that you enjoyed your visit so much. We continuously work to provide the best service possible to all our guests during these uncertain times. Warm regards, Pablo Gonzalez Guest Experience Manager
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Sue_MikeyG wrote a review Aug 2021
11 contributions2 helpful votes
The staff are amazing and personable. Nothing is a problem and done with speed and courtesy. I've stayed here numerous times now and I find the beds comfy and I love the furnishings and atmosphere. The menu is classy and meals are well presented.
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Date of stay: August 2021
Location
Service
Trip type: Travelled on business
Room Tip: All the rooms I have stayed in have been well set out with lovely furnishings.
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Response from Pablo Gonzalez, Guest Services / Front Office at Hotel Grand Windsor
Responded 24 Aug 2021
Dear Sue_MikeyG, It made us really happy to see you walking again through our lobby and It makes us feel very proud too to read your words. The feeling we have when we have our regular guests coming back bring sense to our professions. It will always be an honor to host you. We hope to see you soon at the Windsor but in the meantime, stay safe. Warm regards, Pablo Gonzalez Guest Experience Manager
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Monique M wrote a review Aug 2021
Auckland, New Zealand1 contribution
Another incredible stay. Highly HIGHLY recommend. We do live in Auckland and wanted a little staycation, it was just what the doctor ordered. Best staff and such beautiful history preserved. Will be back
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from Pablo Gonzalez, Guest Services / Front Office at Hotel Grand Windsor
Responded 24 Aug 2021
Dear Monique M, We all really appreciate you sharing your experience on TripAdvisor. I am delighted to read that your experience with us was an enjoyable one for all the right reasons. And I agree with you, the history of this heritage building is amazing! Your words make us all feel very proud. Thank you. Warm regards, Pablo Gonzalez Guest Experience Manager
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ryanvyron22 wrote a review Aug 2021
Auckland, New Zealand2 contributions1 helpful vote
Excellent stay at Windsor as always. The junior suite was very spacious and very well presented for a boutique hotel, purple themed base is a must have. My third time staying here, the staff is always amazing, friendly and helpful, they even remembered my name! Good food for room service, the only downside is the gym but it is usable, would too spoiled to say the gym is too small.
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Date of stay: August 2021
Rooms
Location
Service
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Response from Pablo Gonzalez, Guest Services / Front Office at Hotel Grand Windsor
Responded 24 Aug 2021
Dear ryanvyron22, We appreciate you taking the time to post on TripAdvisor and are pleased to read that your stays with us were an enjoyable ones. Regarding the gym we are trying to add some equipment to maximize the utility of the space. It was a real pleasure to meet you and I do hope that we will have the opportunity of welcoming you back again soon. Thanks on behalf of all the Windsor's staff. Warm regards, Pablo Gonzalez Guest Experience Manager
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PRICE RANGE
US$103 - US$237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor hotel windsor auckland, mercure hotel windsor auckland
FORMERLY KNOWN AS
Park Regis Auckland
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
79
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Frequently Asked Questions about Hotel Grand Windsor
Which popular attractions are close to Hotel Grand Windsor?
Nearby attractions include Escapade NZ (0.4 km), St. Patrick's Cathedral (0.3 km), and Britomart (0.2 km).
What are some of the property amenities at Hotel Grand Windsor?
Some of the more popular amenities offered include dry cleaning, free internet access, and facilities for disabled guests.
Which room amenities are available at Hotel Grand Windsor?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Grand Windsor?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Hotel Grand Windsor?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Grand Windsor?
Conveniently located restaurants include Ahi, Culprit., and The Grove.
Are there opportunities to exercise at Hotel Grand Windsor?
Yes, guests have access to a sauna and locker rooms available in the fitness centre during their stay.
Is Hotel Grand Windsor located near the city centre?
Yes, it is 0.6 km away from the centre of Auckland Central.
Which languages are spoken by the staff at Hotel Grand Windsor?
The staff speaks multiple languages, including English, Spanish, French, Chinese, and Portuguese.
Are there any historical sites close to Hotel Grand Windsor?
Many travellers enjoy visiting Parnell (1.6 km), Eden Garden (3.5 km), and Auckland Town Hall (0.8 km).
Is Hotel Grand Windsor accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.