We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Auckland Viaduct Harbour

Save
Share
21 Viaduct Harbour Avenue, Auckland Central, Auckland 1010 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$265
View deal
Hotels.com
Expedia
Booking.com
SofitelUS$265
ZenHotels.comUS$266
View all 7 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1135)
360
Panoramas (1)
Room & Suite (416)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
Read more
Updated 22/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 75 hotels in Auckland Central
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Experience the very best of modern luxury at Sofitel Auckland, here you can indulge in a decidedly chic encounter that combines the spirit of our Viaduct Harbour location with the French Art de Vivre. Sofitel offers tailor-made services and splendid facilities that are stylish and cosmopolitan. Authentic and lively culinary experiences in the restaurant, soothing wellness journeys in the spa, and exquisitely designed spaces that exude chic design with a hint of the French touch. The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to you.
Read more
Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid internet
Hot bath
Indoor pool
Heated pool
Saltwater pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
24-hour security
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Bathrobes
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Marina View
Languages Spoken
English, French
3565Reviews51Q+A100Room tips
Traveller rating
  • 2,281
  • 870
  • 271
  • 93
  • 50
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
rodjfergusson wrote a review Aug 2021
Auckland, New Zealand1 contribution
All good - one hiccup but was resolved satisfactorily. Room was well presented meals were excellent. Would of been nice to have housebar open but guess it was Sunday. This is one of Accors better hotels for getting club benefits.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Dakotah Bishop, Other at Sofitel Auckland Viaduct Harbour
Responded 26 Aug 2021
Bonjour rodjfergusson, Thank you for taking the time to provide us with your feedback on Trip Advisor. I am sorry to hear that there was a hiccup during your stay, however very pleased that our ambassadors were able to resolve this with you. We are looking to reopen our Sabrage Champagne bar on Sunday and Mondays, so we will keep you updated when this comes into affect. Thank you once again for sharing your experience and please feel free to contact me directly if you need any assistance in future. Take care and stay safe! Kind regards, Dakotah Bishop Front Office Manager
Read more
IanD2310 wrote a review Aug 2021
Auckland Central, New Zealand95 contributions57 helpful votes
We returned to Sofitel, one of our favourites city staycation venues, our last stay being at New Year. Still full of style, sophistication and ambience, however something was lacking...... Since our last stay the welcome drinks have ceased, no mini bar of any description in the rooms any longer due to 'safety' and a few other finer hospitality touches now gone sadly. We stayed in a deluxe suite which was beautiful and stylish as ever. Bathroom could have been a little cleaner and sadly no natural light, however this didn't detract from the smart style. One of the most disappointing things for us, was the poor range of club lounge options. Advertised are a wide variety of bites and this was not at all the case. We did raise this with the team during our stay. Always a favourite, we will return I am sure.
Read more
Date of stay: August 2021
Value
Cleanliness
Service
1 Helpful vote
Helpful
Share
Response from Dakotah Bishop, Other at Sofitel Auckland Viaduct Harbour
Responded 26 Aug 2021
Bonjour IanD2310, Thank you for taking the time to provide us with your feedback on Trip Advisor. We really appreciate you highlighting these issues with us and I am working closely with our Senior Management team to ensure the attention to detail with our products and services are kept to a high standard, especially with our Club Millesime offering. I look forward to welcoming you back again in the future Mr Dunthorne and showcasing our Club offering in a better light. Take care and stay safe! Kind regards, Dakotah Bishop Front Office Manager
Read more
464rossk wrote a review Aug 2021
3 contributions
Every thing about this hotel is amazing. The staff are friendly, helpful and professinal. Valet parking is easy. Restaurant great food nice variety to choose from for breakfast. We stay here often as it ticks all the boxes.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Dakotah Bishop, Other at Sofitel Auckland Viaduct Harbour
Responded 26 Aug 2021
Bonjour 464rossk, Thank you for taking time to provide us with your feedback on Trip Advisor. I am so delighted to hear you had an amazing stay and especially enjoyed the delicious food offering in our La Maree restaurant and the friendly and helpful service from our dedicated ambassadors. I will share your lovely feedback with our entire team as it serves as encouragement to do what we do each day. Thank you again for sharing your experience and I look forward to welcoming you back again soon, after the lockdowns. Take care and stay safe, Kind regards, Dakotah Bishop Front Office Manager
Read more
Paul_S898 wrote a review Aug 2021
Cambridge, New Zealand13 contributions
This is my second recent stage. In the City of Sails for business. Was upgraded due to my membership and I paid only a little more. I got the deluxe marina view room. Awesome sized room and a fantastic shower. Used the executive lounge for a business meeting with food and drink spectacular
Read more
Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from Dakotah Bishop, Other at Sofitel Auckland Viaduct Harbour
Responded 26 Aug 2021
Bonjour Paul_S898, Thank you for taking the time to provide us with your feedback on Trip Advisor. I am so delighted to hear you had a wonderful business trip with us and enjoyed the benefits in our Club Millesime. I look forward to welcoming you back again soon for you to enjoy more member benefits. Take care and stay safe! Dakotah Bishop Front Office Manager
Read more
Josh and Lana wrote a review Aug 2021
1 contribution
We were brilliantly taken care of. We were given welcome drinks, a late checkout and a delicious cake was delivered to our room. Very nice surprise and a welcome evening away from the kids. Thanks again Sofitel for a lovely stay.
Read more
Date of stay: August 2021Trip type: Travelled as a couple
Helpful
Share
Response from Dakotah Bishop, Other at Sofitel Auckland Viaduct Harbour
Responded 26 Aug 2021
Bonjour Jandldowd, Thank you for taking the time to provide us with your lovely feedback on Trip Advisor. It brings me great joy to hear you had a fantastic and relaxing stay away from the kids. Hopefully we can help you to enjoy another weekend away soon, after the lockdowns of course! Take care and stay safe and we will see you again soon. Kind regards, Dakotah Bishop Front Office Manager
Read more
Previous
123456
PRICE RANGE
US$160 - US$332 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Lighter Quay Hotel
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
80
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sofitel Auckland Viaduct Harbour
Which popular attractions are close to Sofitel Auckland Viaduct Harbour?
Nearby attractions include Viaduct Harbour (0.10 km), Auckland Fish Market (0.4 km), and Wynyard Quarter (0.3 km).
What are some of the property amenities at Sofitel Auckland Viaduct Harbour?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel Auckland Viaduct Harbour?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Auckland Viaduct Harbour?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Auckland Viaduct Harbour?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Sofitel Auckland Viaduct Harbour?
Conveniently located restaurants include Hello Beasty, Baduzzi, and The Conservatory.
Are there opportunities to exercise at Sofitel Auckland Viaduct Harbour?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Sofitel Auckland Viaduct Harbour have an airport shuttle?
Yes, Sofitel Auckland Viaduct Harbour offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sofitel Auckland Viaduct Harbour located near the city centre?
Yes, it is 0.6 km away from the centre of Auckland Central.
Are any cleaning services offered at Sofitel Auckland Viaduct Harbour?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Auckland Viaduct Harbour offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.