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M Social Auckland

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196-200 Quay Street, Auckland Central, Auckland 1010 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (504)
Room & Suite (148)
Dining (76)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
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Updated 03/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 75 hotels in Auckland Central
Location
Cleanliness
Service
Value
Travellers' Choice
A contemporary hotel for the curious, the explorers and those who thrive on new experiences. Functionally chic, this contemporary hotel features 190 rooms and suites designed for all travellers, overlooking the vibrant Princes Wharf that is home to a stunning array of dining, entertainment and shopping experiences. Treat yourself to some of the best cuisine from around the world at ‘Beast and Butterflies’ - M Social’s signature restaurant. Alternatively, catch up with friends – both old and new – over a drink at what is disputably the longest bar in Auckland. Stay social with our distinctive hospitality. Everyone enjoys FREE WIFI, FREE MOVIES & FREE PRESSREADER!! Please note: Some facilities and services may be limited at this time.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Taxi service
Conference facilities
Meeting rooms
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Special diet menus
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Refrigerator
Flatscreen TV
Complimentary toiletries
Safe
Seating area
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Marina View
Languages Spoken
English, Chinese
748Reviews28Q+A100Room tips
Traveller rating
  • 551
  • 143
  • 31
  • 11
  • 12
Time of year
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  • English
Popular mentions
Traveller192929 wrote a review Sep 2021
Singapore, Singapore1 contribution2 helpful votes
+1
Dear team at M-social hotel Auckland, I would like to extend my compliments to your excellent team as they made my stay as pleasant as it can get during the pandemic. As I was staying for several days, I called reception and spoke to a friendly lady named Ayushma, to request for additional amenities. I was pleasantly surprised by the prompt service and to find a bag outside my door with handwritten words “ Have a Lovely Day!” And a smiley face! Additionally, the room was neat, nice and CLEAN. The colours and choice of furniture were also pleasant and modern. View was nice as it overlooks Princes Wharf. The room service food was delicious and nutritionally well balanced. Kudos!! Although currently this is being used as a quarantine hotel, I would definitely stay at your hotel again post-pandemic when I visit Auckland!
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Date of stay: September 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: View of the Harbour
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1 Helpful vote
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Response from M Social AKL, Other at M Social Auckland
Responded 3 weeks ago
Hi Mounchic, Thank you for this detailed, 5-star review! We are happy that our staff were able to create a great experience for you, despite the lockdown restrictions! I'll make sure to pass on your compliments to Ayushma - she's a superstar! Thank you so much for your taking your time to write an exceptional review for us and we look forward having you with us again once we resume to normal operations. :) Take care and stay safe! Team M Social
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Hanna wrote a review Sep 2021
Doha, Qatar40 contributions18 helpful votes
+1
This hotel is highly recommended! First of all due to friendly staff who work there. They are very attentive to requests, super positive and approachable. Good job guys 👏🏾 Food is amazing, big portions, fresh and tasty. I found my room very clean and neat. Will be happy to come back! Ps: stunning view!
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Date of stay: September 2021Trip type: Travelled on business
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Response from M Social AKL, Other at M Social Auckland
Responded 12 Sep 2021
Hello Hanna, Thank you so much for taking time to give us a 5-star review! We are glad to hear that our staff & food was able to meet your needs & expectations! A tidy room with stunning view is waiting for you! Hope to see you again soon. For now, we hope you have a pleasant flight and stay safe! :) Team M Social
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BrYan Y wrote a review Sep 2021
Pulau Ubin, Singapore20 contributions1 helpful vote
Service is superb & hotel staff are very attentive to my request. Got the Harbour view from my window love the sunlight and view. Food provided during my MIQ stay was so tasty, was given complimentary WIFI with lightning speed. Overall stay was pleasant and feel home.
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Date of stay: September 2021Trip type: Travelled on business
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Response from M Social AKL, Other at M Social Auckland
Responded 5 Sep 2021
Kia ora BrYanY239, We are glad to hear that you had a pleasurable stay with us! Thank you so much for the feedback, we appreciate the time you spent passing it on. Happy to hear was able to attend to your requests as well! We look forward to witness more sunrise & sunsets with you in the future. Stay safe and take care! :) Team M Social
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ETJC wrote a review Aug 2021
Singapore, Singapore1 contribution
+1
M Sociall Auckland is located on the iconic Quay Street and overlooking the vibrant Princes Wharf. Many hotels around the world is offering their space and services during lockdown to help quarantined travellers. Due to the nature of my job, I have to travel overseas and have stayed in various quarantined hotel around the world to give you a fair review. I have a great view of the bay from my room. The view of the sunset and sunrise makes my day happy and less torturing. The room was clean and the bed was super comfy with good height which is so important for a good night sleep. The hotel staff sounded extremely caring and friendly over the phone and their assistance were very prompt. Since every transaction from hotel to guests were contactless, what other way to show your care towards guests was none other than the "quarantined food". The hotel catered to the usual special requests due allergy or religion reason like most hotel. But what made M Social stood up was the quality of the food. Every meals were so yummy . It was like dining in the restaurant but served in takeaway boxes. Thank you M Social for the great stay 🙏
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Date of stay: August 2021Trip type: Travelled solo
Room Tip: Bring your own tissue if you need. Didn't find any in my room.
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Response from M Social AKL, Other at M Social Auckland
Responded 5 Sep 2021
Hi Paradise01605302465, Thank you so much for the well-written and very detailed review! We are pleased that your stay was pleasant despite the ongoing circumstances. You caught us! Indeed, food is one of our many ways of making our guests feel special and well looked after during these unprecedented times - glad to hear it worked! Have a safe flight and we hope to see you again in the future! :) Team M Social
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Dion Ong wrote a review Aug 2021
1 contribution
I had a great 2 night stay here at M Social!! I did not tell the crew that it was my birthday on the last night but they surprised me with some tarts and a birthday card from the crew!! That aside the service is amazing and the food is DELICIOUS especially the Salmon with steamed rice. I don’t want to leave and I can’t wait to come back to M Social again! Thank you to Tip, Thea, Sue, Margy, April and the rest of the team!! Much love! There are nice people in this world, they’re at M Social Auckland! The room was lovely with the view of the dock and the sea. Sunset & sunrise can be clearly seen from my room!
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Date of stay: August 2021Trip type: Travelled on business
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Response from M Social AKL, Other at M Social Auckland
Responded 5 Sep 2021
Hi diongdionn, We hope you had a blast celebrating your special day with us especially during these unprecedented times! Thank you for taking time in writing us fantastic review here (TripAdvisor) and on Google - we really appreciate it! We'll make sure that the team, especially the names you mentioned, receive your compliments. :) We hope that you can watch more sunsets & sunrise with us in the future! Stay awesome, and stay safe! Team M Social
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PRICE RANGE
US$101 - US$221 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandAucklandAuckland Central
NUMBER OF ROOMS
190
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Frequently Asked Questions about M Social Auckland
Which popular attractions are close to M Social Auckland?
Nearby attractions include New Zealand Maritime Museum (0.2 km), St. Patrick's Cathedral (0.4 km), and Britomart (0.3 km).
What are some of the property amenities at M Social Auckland?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at M Social Auckland?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at M Social Auckland?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at M Social Auckland?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to M Social Auckland?
Conveniently located restaurants include Ahi, Culprit., and The Grove.
Are there opportunities to exercise at M Social Auckland?
Yes, guests have access to a fitness centre during their stay.
Is M Social Auckland located near the city centre?
Yes, it is 0.8 km away from the centre of Auckland Central.
Are any cleaning services offered at M Social Auckland?
Yes, dry cleaning and laundry service are offered to guests.
Does M Social Auckland offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at M Social Auckland?
The staff speaks multiple languages, including English and Chinese.