We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pan Pacific Perth

Save
Share
Traveller (598)
Room & Suite (253)
Storyboard
Overview
  • Excellent50%
  • Very good33%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“swan river”(145 reviews)
“the club lounge”(93 reviews)
“high tea”(38 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
Additional information
Offers from Pan Pacific Perth
Special Offer: Breakfast on us and more
Hotel deals
Offers from Pan Pacific Perth
Special Offer: Breakfast on us and more
Hotel deals
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (1,741)
Filter reviews
1,673 results
Traveller rating
807
551
175
81
59
Traveller type
Time of year
LanguageEnglish
More languages
807
551
175
81
59
Show reviews that mention
All reviewsswan riverthe club loungehigh tearefurbished roomevening drinksexcellent hotelan upgradeelizabeth quaybuffet breakfastvalet parkinggreat roomfree buseslate checkcity centrekings parkconciergebath
FilterEnglish
Updating list...
1 - 5 of 1,673 reviews
Reviewed yesterday

We were booked for a 3 night stay as part of a package trip including day trips to Rottnest Island and Margaret River and then a return to Sydney on the Indian Pacific. The Pan Pacific has a lovely foyer on entry and we were...More

Review collected in partnership with Pan Pacific Hotels Group
Thank Maggie S
Hotel's Favourite
Reviewed 2 weeks ago

Truly amazing hotel experience- The staff members from Reservations to the Concierge to the front desk were very engaging and helpful. The service provided by the concierge Stuart and Patrick were exceptional and excellent. The rooms were clean and spacious and room service menu and...More

Thank Victoria M
Response from RobWeeden, General Manager at Pan Pacific PerthResponded 2 weeks ago

Thank you Victoria for the truly amazing review too. We do share these reviews with our colleagues each day and your gracious recognition of our colleagues Stuart and Patrick is most kind. Rob Weeden - General Manager

Reviewed 2 days ago via mobile

Very helpful and friendly staff. Our Indian Pacific journey was cancelled and we were booked into this hotel for the night. They could not have been more helpful as we all descended, more than 200 of us, through the doors late afternoon. Had a good...More

Thank Dianne010_10
Reviewed 2 days ago

Great service, excellent staff service , able to adapt to change easily. Our train travel was cancelled due to track damage after a derailment. At late notice the hotel accomodated most of the passengers from the train. They also managed to handle a huge increase...More

Review collected in partnership with Pan Pacific Hotels Group
Thank aandlsexton
Reviewed 4 days ago

We had a Pacific Club room (810). It was large, with plenty of storage, wardrobe, fridge, electric jug, chairs, TV, king size bed, good pillows including feather one, enormous ensuite with good railhead shower (beware very hot water). The bath was awkward as the taps...More

Thank Maturity
Response from RobWeeden, General Manager at Pan Pacific PerthResponded 3 days ago

Thank you so much for the solid review and for highlighting my colleagues who really do a fabulous job. I'm thrilled you enjoyed your Pacific Club experience and graciously request that you tell everyone! Oh and yes our canape service is quite often used as...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$102 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Perth
#15 Luxury Hotel in Perth
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$102 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Perth
#15 Luxury Hotel in Perth
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (598)
Room & Suite (253)
Dining (74)
Pool & Beach (18)
Amenities (19)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Gloryhornetboy08
15 August 2018|
AnswerShow all 3 answers
Response from David S | Reviewed this property |
Floor 5,6,7,8. Some have river views. You can book one for an extra charge. However the river is only just a few meters down the hill.
1
Vote
michael L
6 August 2018|
AnswerShow all 2 answers
Response from Sandiefran | Reviewed this property |
The "official time" is 3pm, but if they are not busy, they will check you in a little earlier.
0
Votes
Emerald8888
17 May 2018|
AnswerShow all 8 answers
Response from Andrea C | Reviewed this property |
Hi Emerald, Yes you can choose between buffet or continental breakfast. Just let the staff member know when you check in that you’ll be changing that. I think the club room breakfast is continental. The buffet has a lot... More
1
Vote
Room Tips
"TV channel change a bit difficult. had to enter station number rather than hit next or back on remote"
aandlsexton
2 million years ago
Read review
"810 on club floor"
Maturity
2 million years ago
Read review
"corner room facing the river"
Sandiefran
2 million years ago
Read review
"Ask for a room with a view over the river."
Quinnabroad
2 million years ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing