We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quay West Suites Melbourne

Traveller (492)
Room & Suite (607)
Dining (38)
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from US$130.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Melbourne hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "015c898e11d84c199396905212f3bb0f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":257049,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109218902],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":12,"year":2018},"checkout":{"day":3,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":146,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"015c898e11d84c199396905212f3bb0f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":147,"lowestMetaPrice":130,"additionalPartner":false,"highestMetaPriceDisplay":147,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":147,"lowestMetaPrice":130,"highestMetaPriceDisplay":147,"hotelName":"Quay West Suites Melbourne","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjAxNWM4OThlMTFkODRjMTk5Mzk2OTA1MjEyZjNiYjBmIiwiQUlLIjoiOTk4MmQ4Zjg2NGJlNGQwYzg0Mzk5ZmEyYTIzYzUwZjgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/12/2018", "checkOut": "03/12/2018", "lowestPrice": "US$130", "hasDates": true, "hacComplete": false, "contentIdMappings": {"109218902":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
Property amenities
Room features
Good to know
HOTEL STYLE
HOTEL CLASS
Location
Full view
Getting there
Avalon Airport8 km
Essendon Airport11 km
See all nearby hotels
Nearby restaurants
See all nearby restaurants
Nearby attractions
See all nearby attractions
Reviews (1,278)
Filter reviews
1,242 results
Traveller rating
834
308
66
17
17
Traveller type
Time of year
LanguageEnglish
More languages
834
308
66
17
17
Show reviews that mention
All reviews yarra river federation square great location arts centre south bank one bedroom suite across the bridge full kitchen hamer hall southbank restaurants washer dryer fed square valet parking art gallery indoor pool crown casino the sofa bed
FilterEnglish
Updating list...
1 - 5 of 1,242 reviews
Reviewed yesterday

It was hard to locate using the GPS, by luck and my smart wife we got to reception. I told reception of my problem and they agreed that better directions were required. That aside, the staff at reception were great, super friendly. The apartment foyer...More

Thank Klaus V C
Reviewed 2 days ago

I will never introduce this hotel to anyone as one of Accor platinum members. We had to clean the drawers before using it and couldn't use freezer because of the dirtiness and full of ice on the floor. They cleaned it after our request, but...More

Review collected in partnership with Accorhotels.com
Thank 2017kjs
Reviewed 1 week ago

On holiday in Australia, we checked into the Quay West Suites where we had a great suite - bedroom, full kitchen complete with washing machine, dishwasher, microwave & Nespresso coffee maker with a constant supply of ‘pods’ with no extra charge. It was very comfortable...More

Thank Daydream795096
Response from Jackie P, General Manager at Quay West Suites MelbourneResponded 3 days ago

Thank you for the review, I am so sorry to learn of this experience. I am so sorry I was not aware at the time and for that i am truly sorry. I will personally follow up with the team ,as you have described there...More

Reviewed 1 week ago

Hotel is beatufully located in the South Bank and close to many restaurants and Bars, plenty of nightlife if you look for that. Staff are not as helpful as I'd expect. Sometimes they didn;t even look at you when crossing the Hall (bad impression for...More

Thank miglozoya
Response from Jackie P, General Manager at Quay West Suites MelbourneResponded 6 days ago

Thank you for the review, we appreciate the feedback and I am sorry that you found our staff not to be friendly.We pride ourselves on our service so I am appointed to know this.

Reviewed 1 week ago

I stayed here for a third time in early Oct (2018). I particularly like the indoor pool – perhaps the best among Melbourne hotels after the Park Hyatt’s - and the easy access to the CBD. However, my stay was less enjoyable than previously. I...More

2  Thank Christopher L
Response from Jackie P, General Manager at Quay West Suites MelbourneResponded 6 days ago

Thank you for the detailed review, I am sorry you were so disappointed with the stay. I will personally follow up with the team and can assure you that management has not changed. I am extremely embarrassed by the comments and I am sorry that...More

View more reviews
Questions & Answers
Ask a question
jasonz92
29 July 2018|
AnswerShow all 11 answers
Response from shondal | Reviewed this property |
Breakfast was really nice. Plenty to choose from, great choice of hot and cold food. Tea and Coffee really good as well
0
Votes
987nadinej
11 July 2018|
AnswerShow all 7 answers
Response from Jan P | Reviewed this property |
Hi, go to the Accor Hotels website and join LeClub Accor. It's free to join and you get free wi-fi in all their hotels and discounted accommodation if you book through their website. We booked a studio but were upgraded to... More
1
Vote
linamarie23
3 February 2018|
AnswerShow all 4 answers
Response from neetwa | Reviewed this property |
Not a problem we experienced.
0
Votes
Room Tips
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing