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ibis Melbourne Hotel and Apartments

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Traveller (363)
Room & Suite (209)
Videos (1)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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About

#76 of 172 hotels in Melbourne
Location
Cleanliness
Service
Value
Travellers' Choice
ibis Melbourne is well located within easy walking distance of the famous Queen Victoria Market, the legendary Lygon Street restaurant precinct and the shopping district of central Melbourne. Featuring 250 rooms, including one and two bedroom apartments with private kitchenettes, perfect for couples, families and solo travellers, no matter how short or long your stay. The hotel also features a vibrant restaurant and bar open for breakfast, lunch and dinner, conferencing facilities and free internet access for all guests. Located within the free tram zone, Stop 7 on Elizabeth Street (Queen Victoria Market) is only 180m away, and Melbourne Central Railway Station is only 500m, making this hotel an ideal base for shopping, visiting theatres and catching all of Melbourne's sporting action.
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Property amenities
Paid private parking on-site
Free internet
Bar / lounge
Walking tours
Children's television networks
Highchairs available
Taxi service
Business Centre with Internet Access
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Vending machine
Conference facilities
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Non-smoking hotel
Shared lounge / TV area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Chinese, Filipino and 1 more
2,119Reviews41Q+A100Room tips
Traveller rating
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acmacmyyyyyyyyyyy wrote a review Jun 2023
Gold Coast, Australia14 contributions33 helpful votes
Could not be happier! We arrived early like 8am from a flight from Singapore, we were so lucky our rooms were ready! With no expectations. The lady on 4/6 was nothing short of exceptional, polite helpful, an id be so happy to have staff such as her in my companies.hotel is in the perfect location, rooms are clean, blockout blinds, an very good value for money. Others who can complain about this hotel have different ideas an I’ll be back here! I’m a worldly traveling person an do have the experiences to know what I’m writing here, an not writing from my pocket. Etc
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ibis Melbourne, Other at ibis Melbourne Hotel and Apartments
Responded 25 Jun 2023
Dear guest, We very much appreciate your comments regarding your stay at the ibis Melbourne Hotel and Apartments. It is great to hear that you enjoyed all aspects of your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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29OAK wrote a review May 2023
tasmania300 contributions190 helpful votes
This is our go to hotel in Melbourne centrally located in the heart of the city only a 100 metre walk to the Victoria Markets and free tram stop to take you to the heart of the shopping district or to train station should you wish to travel elsewhere. The rooms are well appointed and comfortable for a short or extended stay and best of all the staff from the management down are always helpful and have a smile on there face this is one of the best things about this place, we will certainly returning again
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ibis Melbourne, Other at ibis Melbourne Hotel and Apartments
Responded 14 May 2023
Dear 29OAK, Thank you for your kind feedback from your recent stay with us at Ibis Melbourne Hotel and Apartments. I am pleased to hear that you are impressed with the proximity of our property’s location, and the Team will be delighted to know that you enjoyed their genuine high-quality service. We look forward to welcoming you back again soon. Sincerely, Matthew Grainger Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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foxiess wrote a review Apr 2023
Sydney, Australia69 contributions14 helpful votes
Very good hotel, so comfy and quiet. We came here in a hurry after leaving the disgusting Arrow on Swanston. The staff are the friendliest and kindest you can find! The place is clean, room was cleaned and beds changed the second day of our stay. I will totally return here if I come back to Melbourne.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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aaron wrote a review Mar 2023
Belfast, United Kingdom1 contribution
Stayed in this hotel for 7 days whilst on a business trip. To say I was disappointed is an understatement, when you read the list of amenities that the hotel has you are being very much misled. The breakfast room opens from 7am to 10am and then that’s when the restaurant bar facilities stop. There is simply no bar or restaurant on site! Again with regards to the laundry facilities, there is a mention of dry cleaning on the amenities list, yes you’ve guessed it, there aren’t any on site available. There is however a fee payable washing machine and tumble dryer for you to use on 3 different floors. The hotel decor itself is very tired and in need of a complete overhaul, and I know only a minor problem, but surely anyone staying require more than the 3 hangers supplied in your
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ibis Melbourne, Other at ibis Melbourne Hotel and Apartments
Responded 12 Mar 2023
Dear Explore51195304246, Thank you for taking the time to provide your feedback. I am sorry to hear you were not happy with several aspects of your stay. Ibis Kitchen is currently open for breakfast only between 7AM and 10AM daily, however, our bar facilities do continue and are available from reception. As an older 3-star property some of our facilities and fixtures are a few years old, however clean and in good working order. Our wonderful reception team are available 24hrs to meet any requests you may have including providing additional hangers if required. I apologise for any disappointment you experienced and we hope to have the opportunity to redeem our reputation and welcome you back again soon. Please also feel free to reach out to me directly via email to h1564-dm2@accor.com. Sincerely, Matthew Grainger Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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anecessaryevil wrote a review Feb 2023
Australia661 contributions208 helpful votes
Depressing but not worst Ibis in the world. But it’s good for that part of the city I guess. Parking messy nearby. Staff pleasant enough, but for $300 plus a night keep expectations low. Surrounded by cheap food and litter everywhere. Our fault for not recalling last stay some years ago.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ibis Melbourne, Other at ibis Melbourne Hotel and Apartments
Responded 12 Mar 2023
Dear anecessaryevil, Thank you for taking the time to provide feedback on your recent stay. I am pleased to hear that you were happy with the service from our wonderful team here at Ibis Melbourne Hotel and Apartments. While we find our hotel to be in prime location to the Queen Victoria Markets, I am sorry to hear that you were disappointed with the surrounding area. Our hotel does offer on-site parking for $30 per night subject to availability, alternatively we do provide instructions and discounts for alternate options. I apologise for any disappointment you experienced during your stay. Sincerely, Matthew Grainger Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michaela wrote a review Jan 2023
32 contributions4 helpful votes
Upon arrival, reception took our bags until we could check in, which allowed us to be able to explore the city. When we checked in the room overall, it was clean. However, it appeared the carpets and bathroom floor had been missed as hairs were everywhere. I spoke with reception, and the manager was apologetic, and it was quickly resolved. We found the staff polite the location was fantastic and overall a perfect stay on a budget. The hotel rooms are a bit tired but overall it was great value for money.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ibis Melbourne, Other at ibis Melbourne Hotel and Apartments
Responded 4 Feb 2023
Dear , Michaela Thank you your time for review. We are pleased to know that your overall stay was enjoyable except bathroom & carpet. Thank you once again for sharing your experience with us & hope to see you very soon Kinds Regards The ibis team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alex Jones wrote a review Jan 2023
Sydney, Australia6 contributions
I've stayed at this hotel twice and been so impressed both times. It is in an awesome location, the staff are so helpful and they are happy to look after your luggage before and after check in/out. Both times the rooms have been clean. They are the perfect size for two people staying there. The rooms are quiet and dark - perfect for sleeping (and I am a fussy sleeper.) The bed quality and the pillows are good. Would stay here again and continue to recommend it.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ibis Melbourne, Other at ibis Melbourne Hotel and Apartments
Responded 4 Feb 2023
Dear ,Guest Thank you very much for your review. We are pleased to know that your overall stay was enjoyable as well as comfortable. Thank you once again for sharing your experience with us & see you very soon in near future. Kinds regards The ibis team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KerryR290 wrote a review Dec 2022
Indented Head, Australia315 contributions169 helpful votes
Located very short walk to the VIC Market. Trams are close. Rooms are very basic but our bed was very comfortable and the air con worked well. Hotel is a bit tired and walls are paper thin so a little noisy occasionally. Good basic accommodation for inner city
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ibis Melbourne, Other at ibis Melbourne Hotel and Apartments
Responded 17 Dec 2022
Dear ,Kerry Thank you very much for your time for review. We are pleased to know your overall stay was comfortable & hope to see you again very soon in our lovely property. Kinds regards The ibis team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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wombatdavid wrote a review Dec 2022
Hobart, Australia2588 contributions2507 helpful votes
This is a typical ibis hotel - no frills but a reasonable price. We were staying in Melbourne for a long weekend after a month away internationally as we had to get a visa before heading home. The prices of our preferred 4 and 5* properties were outrageous so we booked here. The location is great and you are near an Aldi. If taking the tram, go to Elizabeth Street as the free tram zone stretches to the hotel (QV Market stop). On the Swanston Street side, you need to pay to go to the nearest stop. The room was large and characterless with a view of other buildings over an internal courtyard. The shower was large with lots of hot water. We had a fridge and a kettle (in contrast to an ibis in Germany where we had neither!). I would have given it three stars but for the staff.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ibis Melbourne, Other at ibis Melbourne Hotel and Apartments
Responded 11 Dec 2022
Dear , David Thank you very much for your time for review . We are pleased to know your overall stay was enjoyable expect housekeeping service. Thank you once again sharing your experience with us & will share with our lovely staff. Kinds regards The ibis team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PJF wrote a review Dec 2022
Wellington, New Zealand7 contributions1 helpful vote
Superb team providing five star service. Every contact I had from reception, restaurant, housekeeping was superb. Apartment was clean and very quiet. The bed was so comfortable. Special mention to Angela who gave me my coffee fix in the superbly run restaurant. Perfect location.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2022
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ibis Melbourne, Other at ibis Melbourne Hotel and Apartments
Responded 8 Dec 2022
Dear , XPJF Thank you very much for your review. We are pleased to know that your overall stay was comfortable as hoped & see you very soon in our property. Kinds Regards The ibis team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Not the right property for you?
There are more places to choose from in the Melbourne area.
PRICE RANGE
HK$626 - HK$908 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel accor melbourne, ibis melbourne
LOCATION
AustraliaVictoriaMelbourneCentral Business District
NUMBER OF ROOMS
250
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IBIS MELBOURNE HOTEL AND APARTMENTS HK$563 (H̶K̶$̶6̶6̶5̶) - Prices & Reviews - Australia