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Best Western Melbourne City

Overview
16 Spencer Street, Melbourne, Victoria 3000 Australia See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3.5 Star accommodation
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Reviews (2,849)
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2,716 results
Traveller rating
1,115
1,106
354
90
51
Traveller type
Time of year
LanguageEnglish
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1,115
1,106
354
90
51
Show reviews that mention
All reviews pensione hotel shoebox room southern cross station great location rooms are small spencer street shower door short stay crown casino the ground floor airport bus sky bus double bed short walk tram stop public transport would stay again
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1 - 5 of 2,716 reviews
Reviewed 2 days ago

After many delayed and cancelled flights and arriving at 2am, Virgin put me up for the night with my puppy. The staff were amazing and one even went out of her way (sorry forgot her name) to take me and all my luggage with the...More

Date of stay: December 2018
Thank Lindyloo_aus
Response from Duke D, General Manager at Best Western Melbourne CityResponded yesterday

Hi Lindyloo_aus Thanks so much for your 5* review!! So happy to hear you enjoyed your stay with us! We hope to see you again soon! Warmest, The Best Western Melbourne City Team

Reviewed 6 days ago

Stayed in Shoe Box room facing Spencer Street. The noise from trains, trams and traffic was surprisingly low. The room itself is quite small, although it was equipped with the basic amenities needed, and the staff are accommodating and friendly. Easy walk to Spencer street...More

Date of stay: November 2018
Thank Jinny9
Reviewed 1 week ago

I really enjoyed my stay at this hotel. The location is excellent, very close to trams, restaurants and the Yarra River. The staff were excellent. They accomodated my early check in and also late check out. Very helpful in providing information for sightseeing. Next to...More

Date of stay: December 2018
Thank karunajainjha
Reviewed 1 week ago via mobile

Booked online and saw their 'matchbox' rooms but did not think this was what I was getting, so disappointed on arrival. Shower mouldy and pillows need updating. On the plus side the bed was comfy and staff friendly. Better city hotels in this price range.More

Date of stay: December 2018
Thank cazza6662016
Response from Duke D, General Manager at Best Western Melbourne CityResponded 1 week ago

Dear Cazza6662016 Our focus is always to be transparent in the sale of our rooms we list. If more space is what you are after; we really recommend to speak with our friendly team before your next stay, so we can tailor the right room...More

Reviewed 2 weeks ago

excellent choice when sightseeing in the city. stayed in the shoebox room which is exactly what it says. small room. spotlessly clean. everything you need when you just want a base to sleep in the city. right beside the city free tram line. so easy...More

Date of stay: November 2018
Thank pollym35
Response from Duke D, General Manager at Best Western Melbourne CityResponded 1 week ago

Dear Pollym35 Thank you for your lovely review – I’m so pleased to hear how much you enjoyed our location and facilities! Your 5 star review is appreciated :) Many thanks for sharing! Have a great weekend, Warmest Regards, Best Western Melbourne City Team

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
114
Price range
US$68 - US$172 (Based on Average Rates for a Standard Room)
Formerly known as
Pensione Hotel
Also Known As
Pensione Hotel Melbourne - By 8 Melbourne
,
Pensione Boutique Hotel Melbourne
Location
Australia > Victoria > Melbourne > Central Business District
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
114
Price range
US$68 - US$172 (Based on Average Rates for a Standard Room)
Formerly known as
Pensione Hotel
Also Known As
Pensione Hotel Melbourne - By 8 Melbourne
,
Pensione Boutique Hotel Melbourne
Location
Australia > Victoria > Melbourne > Central Business District
Photos
Traveller (348)
Room & Suite (270)
Dining (24)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
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Nearby AttractionsSee all 1,385 nearby attractions
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Questions & Answers
Ask a question
mimihari
4 December 2018|
AnswerShow all 4 answers
Response from Karen551115 | Reviewed this property |
I left my luggage with for a day. Drop them an email and check.
0
Votes
Room Tips
"I prefer the rooms facing the front entrace. There is tram noise in the room so if that bothers you, it may..."
karunajainjha
1 week ago
Read review
"Let booking know if you are a larger person"
joanmM2420EO
21 Oct 2018
Read review
"Ask for a quiet room"
R2057QNjulias
2 Sep 2018
Read review
"A "standard double" was still small in my book. So if room size matters take heed of the room..."
SMP272
26 Jul 2018
Read review
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