We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Melbourne City

Save
Share
Traveller (341)
Room & Suite (270)
Dining (24)
Overview
16 Spencer Street, Melbourne, Victoria 3000 Australia See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Reviews (2,835)
Filter reviews
2,703 results
Traveller rating
1,112
1,101
350
89
51
Traveller type
Time of year
LanguageEnglish
More languages
1,112
1,101
350
89
51
Show reviews that mention
All reviews pensione hotel shoebox room southern cross station great location rooms are small spencer street shower door short stay crown casino the ground floor airport bus sky bus single bed comfortable bed tram stop public transport one night stay
FilterEnglish
Updating list...
1 - 5 of 2,703 reviews
Reviewed 1 week ago via mobile

For a Melbourne hotel which usually costs $300 a night, we are paying a good price of $240 for first week of October. Best part of our stay is the very private courtyard (room #7 courtyard room). Can leave the curtains open without facing other...More

Thank Johnmango928
Reviewed 2 weeks ago via mobile

What a little gem. Lovely soft pillows and bed, very clean and quiet. What a great location! Was upgraded from matchstick to shoebox room n arrival and was allowed a check in well before I was entitled. I would highly recommend for a short stay...More

Thank Justin R
Reviewed 2 weeks ago

I spent the Saturday night of the AFL Grand Final in one of their shoebox rooms. For a small budget room it ticked the basic boxes. The location was convenient only a few minutes walk from Southern Cross Station. Room was clean and well presented....More

Thank Simon H
Reviewed 2 weeks ago via mobile

The hotel facade was hard to see soaybe they could improve their signage. The reception area was homey and very inviting. The staff were helpful but we didn't get to check in at 11am which we understood. Our room for three was spacious with a...More

Thank Carla A
Response from Duke D, General Manager at Best Western Melbourne CityResponded 2 weeks ago

Dear Carla, Thanks for reviewing the hotel. I am very disappointed to see your recent stay with us was not a pleasurable experience, we really appreciate your feedback as it allows us to focus on where we fall short. We urge guests with any concerns...More

Reviewed 8 September 2018 via mobile

Recently opened Best Western Hotel in Melbourne city. Located on Spencer Street so close to transport. The rooms are small but comfortable and clean. Some rooms have a TV with a DVD player. The staff are friendly and helpful.

Thank Robert r
Response from Duke D, General Manager at Best Western Melbourne CityResponded 4 weeks ago

Dear Robert r Thank you for staying and for your feedback! We hope to welcome you back in the future. Kind Regards, Best Western Melbourne City Team

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
114
Price range
US$73 - US$176 (Based on Average Rates for a Standard Room)
Formerly known as
Pensione Hotel
Also Known As
Pensione Hotel Melbourne - By 8 Melbourne
,
Pensione Boutique Hotel Melbourne
Location
Australia > Victoria > Melbourne > Central Business District
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
114
Price range
US$73 - US$176 (Based on Average Rates for a Standard Room)
Formerly known as
Pensione Hotel
Also Known As
Pensione Hotel Melbourne - By 8 Melbourne
,
Pensione Boutique Hotel Melbourne
Location
Australia > Victoria > Melbourne > Central Business District
Photos
Traveller (341)
Room & Suite (270)
Dining (24)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Nearby HotelsSee all 164 nearby hotels
Quest Grand Hotel Melbourne
2,239 reviews
.05 km away
Punthill Northbank Melbourne
309 reviews
.06 km away
Holiday Inn Melbourne on Flinders
91 reviews
.08 km away
Adina Apartment Hotel Melbourne Northbank
2,568 reviews
.09 km away
Nearby RestaurantsSee all 4,579 nearby restaurants
Delhi Streets Indian Street Food
160 reviews
.16 km away
Restaurant 1903
116 reviews
.12 km away
Cherry & Twigs
91 reviews
.11 km away
Cafe Keyif
131 reviews
.07 km away
Nearby AttractionsSee all 1,347 nearby attractions
SEA LIFE Melbourne Aquarium
3,538 reviews
.28 km away
Southern Cross Station
223 reviews
.28 km away
Victoria Police Museum
88 reviews
.16 km away
Speakeasy HQ
63 reviews
.18 km away
Questions & Answers
Ask a question
leekahjin
22 October 2017|
Answer
Response from Wasp534 |
We are going to go to a show at Her Majesty's is it starts at 1pm can we check in at 12 noon. Also do you have off street parking
0
Votes
carolparkin02
7 September 2017|
Answer
Response from Chief B | Reviewed this property |
Buy a bus card. Buses or trains for AUD 4.2 each time and daily maximum is $ 8.4. Buses or trains in city are free. And about food, don't forget to try the coffee, deserts, and classic Aussie steak.
0
Votes
djcunningham57
11 August 2017|
AnswerShow all 2 answers
Response from Chief B | Reviewed this property |
16 minutes' driving or 35-40minutes' catching buses. The hotel is near the southern cross station and you can take the buses or subway there.
0
Votes
Room Tips
"Ask for a quiet room"
R2057QNjulias
2 Sep 2018
Read review
"A "standard double" was still small in my book. So if room size matters take heed of the room..."
SMP272
26 Jul 2018
Read review
"room 23..nice and big for the price"
W7481FGjohnm
11 Jul 2018
Read review
"Book a larger room for extended stays."
kushieVictoria
3 Apr 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing