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Pan Pacific Melbourne

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Traveller (1279)
Room & Suite (676)
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Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“south wharf”(252 reviews)
“relaxation suite”(86 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Pan Pacific Melbourne
Special Offer: Breakfast on us and more
Hotel deals
Offers from Pan Pacific Melbourne
Special Offer: Breakfast on us and more
Hotel deals
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Reviews (3,980)
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3,831 results
Traveller rating
2,306
1,105
272
100
48
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2,306
1,105
272
100
48
Show reviews that mention
All reviewsthe executive loungesouth wharfrelaxation suiteyarra riverhilton hotelyarra suiteconvention centerblackout blindsblack out blindsdfo shoppingcrown casinofloor to ceiling windowscity viewattending a conferencewalk in showershort walkroom service
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1 - 5 of 3,831 reviews
Reviewed yesterday via mobile

Dear Manager I could not find a way to leave feedback at the hotel, which I prefer to do. The hotel has taken over what was a Hilton. It’s trying to be 5 Star, but it’s just not quite making it. The rooms seem to...More

Thank Stephen H
Hotel's Favourite
Reviewed 1 week ago via mobile

Stayed at this hotel for the first time over Mother’s Day weekend . Upon checking in I realised I booked the wrong room for my self and 3 kids . We were instantly upgraded to a suite . The staff here are so friendly ....More

1  Thank Cassandra T
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 1 week ago

Dear Cassandra. Thank you very much for posting a review following your stay at Pan Pacific Melbourne. I was delighted to note from your ratings that you enjoyed your overall stay and we greatly appreciate your feedback on our room, breakfast and especially staff. I...More

Reviewed 2 days ago via mobile

The photos of this hotel are surprisingly accurate. Rooms are identical throughout the hotel so what you see is what you get. There is good wardrobe space, a safe, tv, and kettle for hot drinks. The bathroom is well appointed but strangely located two feet...More

Thank EmbeeWellington
Reviewed 2 days ago

Rooms on Southbank within a walk to the CBD, with twin beds for our older kids who don't want to share. Amazing individualised service, early check-in, complementary gifts for a special birthday and excellent concierge services. Very happy. Walk along the river into town is...More

Review collected in partnership with Pan Pacific Hotels Group
Thank jgordo539661
Reviewed 3 days ago

We stayed here for two nights. Check in was quick and efficient. We had a lovely room overlooking the river. Breakfast was delicious, everything was nicely presented and fresh. All the staff were helpful and polite. The hotel was very clean and in an excellent...More

Thank rosewood5
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 2 days ago

Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$147 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$147 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1279)
Room & Suite (676)
Dining (68)
Pool & Beach (5)
Amenities (21)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
Ryan S
27 December 2017|
AnswerShow all 6 answers
Response from deanlimsg | Reviewed this property |
No pool. I remember the menu wasn't fantastic. Or just typical hotel food. I used ubereats twice- much more variety and there's variety of food after midnight. Competitive pricing vs hotel food too.
0
Votes
Pippin L
21 November 2017|
AnswerShow all 7 answers
Response from Mark T | Reviewed this property |
I am not sure, I did not park there? If it is anything like a lot of other hotels in the area, then it is expensive.
0
Votes
timcool_2000
20 November 2017|
AnswerShow all 6 answers
Response from Mark A | Reviewed this property |
To my understanding it is a one time charge per day if you’re staying in the hotel. No matter how many times you come and go, if you are a guest there is one charge daily.
1
Vote
Room Tips
"It would be good to be offered the possibility of upgrading to the concierge floor to be able to avail myself..."
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"ask for higher rooms and yarra city views, they are amazing"
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"We booked a room with the city view, and loved it."
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"Rooms either face into town or out towards Port Phillip I personally think both views are spectacular!"
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