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The room was dingy and stinking,toilets were not flushing. We asked for a change of room, Hotel manager (still don't believe he's the manager - guy was wearing short and did not look professional at all) offered a discount on rate but we requested full...More
Thank Rick C
Response from Opal_Inn, Reception at Opal InnResponded 3 days ago
Hi Rick C,
Have you gotten the right motel?
There is no record of any incident like this, and if it was brought the the attention of reception staff it would have been found or dealt with accordingly.
After speaking to management, if you would...More
We stayed at the caravan park. Saw the rooms as they were cleaning them. Thorough job. Older but clean, and all inclusions you need. Van park amenities cleaned well every day. Staff friendly and helpful. Happy to stay here. Town is very interesting, lots to...More
Response from Opal_Inn, Front Office Manager at Opal InnResponded 17 May 2018
Thanks for your review, it is much appreciated. Glad to hear you had a pleasant stay with us and got to have a look around this unusual town we live in.
We checked in to the Opal Inn today and found that there was a bit of a problem with the booking we'd made online. They found our booking and more that compensated for the mix up. Annette was absolutely awesome in helping us and their...More
Response from Opal_Inn, Reception at Opal InnResponded 6 days ago
Thank you for taking the time to review our Motel.
It is an absolute please to hear that you have had not only an excellent stay but an enjoyable time here as well.
I will defiantly let all staff know that their hard...More
We would recommend this hotel to everyone who wants to get away from the busy lifestyle in big cities; great location. After 10 hours drive from Adelaide, we wanted somewhere to have a nice meal to make us full. Hotel restaurant was too busy, but...More
Response from Opal_Inn, Front Office Manager at Opal InnResponded 18 May 2018
Thank you so much for such a positive review of both your hotel and bistro experience, we appreciate it. I will pass on your comments to the rest of the team.
Enjoy the rest of your travels.
So looked forward to lunch here. Was disapointed at how limited the menu was. We chose a steak sandwich to share. Looked wonderful, also had a pepper gravy on the side. The meat was over cooked, the salad was so cold on the bread, and...More
1 Thank Maggie F
Response from Opal_Inn, Manager at Opal InnResponded 18 May 2018
Hi Maggie F
Thank you for your review of your recent visit to Opal Inn Bistro, your feedback is important to us. My apologies regarding your unsatisfactory meal. Your issues have been addressed with the kitchen staff to ensure that this does not happen again....More