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Mayfair Hotel

45 King William St (Cnr King William & Hindley St), Adelaide, South Australia 5000 Australia
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Traveller (826)
Room & Suite (149)
Dining (65)
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About

#11 of 69 hotels in Adelaide
Location
Cleanliness
Service
Value
Travellers' Choice
Since 2015, the Mayfair Hotel has set a new standard for luxury accommodation in Adelaide, offering a five-star bespoke experience like no other. The Mayfair boasts an unmatched location in the heart of the city, breathing new life into the iconic heritage-listed Colonial Mutual Life (CML) Building. The Mayfair’s 170 elegant rooms feature hand-crafted South Australian furnishings, custom-made beds and premium hotel facilities. The Mayfair has quickly become Adelaide’s favourite place to meet, stay, entertain and be entertained. Offering boutique event spaces and bar and dining experiences at HENNESSY Rooftop Bar, the Mayflower Restaurant and THE DEN Bistro. In support of South Australian produce and sustainable practices, the Mayfair has established two beehives, home to the ‘Mayfair Rooftop Bees’ (MRB). MRB Raw Honey features in signature Mayfair dishes, desserts and cocktails. At the Mayfair, thoughtful luxury meets warm and attentive service to achieve what is Adelaide’s best guest experience. The Mayfair was awarded ‘Best 5-Star Hotel in Australia’ by Trivago 2019 and ‘Best Hotel Bed’ by Australian Gourmet Traveller 2018.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Rooftop bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Room service
Minibar
Flatscreen TV
Bath / shower
Soundproof rooms
Bathrobes
Safe
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand films
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Boutique
Modern
Languages Spoken
English
3,512Reviews22Q+A100Room tips
Traveller rating
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mrisin wrote a review 15 Mar
Toronto, Canada36 contributions16 helpful votes
The hotel is very nice and well located, and the staff are friendly and helpful. However we had a few issues which cause me to rate with only 3 stars. Firstly, it is well advertised on the hotel website that the room class be booked comes with a Nespresso machine. Ours did not. We called housekeeping and they brought us one. Secondly, on our second night we left for dinner at 5:30 and returned at 9:00pm and found that our room had not been tidied and turndown service had not been performed. We even had the sign on the door for service. They forgot about us entirely. Lastly, and perhaps most importantly for us, the bedding is terrible. They do not use a fitted sheet for the bottom sheet and the flat sheet they use is far too small for the king size bed we had. As a result, the sheet did not tuck under the mattress and became loose as soon as we got in the bed and even looser with every movement. This was extremely annoying and uncomfortable. We called housekeeping and they told us they do not have any fitted sheets. Ok, fine, but at least use a flat sheet that is large enough to tuck properly and stay that way. For us that is a dealbreaker and we will not stay at this hotel again unless they remedy that. It is a simple problem to solve and it boggles the mind as to why they don’t and why it is ok to leave it as they do. The sleep is arguable the most important element of a hotel stay and these guys clearly drop the ball in that respect insofar as comfort. That’s all. Thank you
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Beware they the sheets don’t fit the bed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ken M wrote a review 14 Mar
Melbourne, Australia57 contributions57 helpful votes
A beautiful art deco hotel in a fantastic position.Rooms lovely - quiet, great bed and shower. Service at check in/out and valet parking was suboptimal. Breakfast adequate but nothing special for the price. This was our third visit but not sure that we will be coming back.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Linda R wrote a review 11 Mar
26 contributions27 helpful votes
Location of the hotel was great. Room was very nice but the bed was too soft for our taste. Somewhat disappointed in the service. Coffee cup rings remained on night table for days. Chipped wine glass never replaced. Coffee pucks were not replenished twice during our week stay. Were charged $40 for laundry service we did not use. Staff were not as friendly or helpful as we have experienced in our other hotels visited during our trip.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alison Baker, Guest Services / Front Office at Mayfair Hotel
Responded 1 week ago
Thank you for your feedback, we are pleased you found the location and room to your satisfaction. We are disappointed to read that you had a couple of issues during your stay, we will review the processes and ensure changes made so that these issues are note repeated.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mjtravelfun wrote a review 10 Mar
Chicago, Illinois5 contributions1 helpful vote
We spent a couple days at the Mayfair. Staff were very professional, welcoming and friendly. Our room was comfortable and very spacious. The location is also convenient. It is an easy walk to the museum, Botanical Garden, zoo and restaurants.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Julianne S wrote a review 2 Mar
1 contribution
The Mayfair is a beautifully appointed hotel. Excellent bed, shower, restaurants and staff. It is in a central location close to everything. My only issue was noise. I phoned ahead and requested a quiet room as I had booked a 5 night stay. I was put on the 7th floor, room 705 which I was told should be high enough to avoid noise. However, there was a street band playing until very late which I could clearly hear despite earplugs. I didn't get a lot of sleep. The next morning I asked if they had anywhere quieter away from the road and was told that there wasn't any location that would be quieter and that the city is lively on the weekends. For my own sanity I checked out and moved to the Intercontinental which is not as nice but it is quiet. The Mayfair really is a beautiful hotel but maybe not for early night people.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alison Baker, Guest Services / Front Office at Mayfair Hotel
Responded 1 week ago
Hi Julieanne, thank you for your feedback. I am so sorry that you experienced an issue with noise during your recent stay with us. Although in a central location within the CBD it is often commented on how quite it is within the hotel. I am disappointed that you did not have a quiet night and will follow up to establish why there was a band playing in the street and feedback to council.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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arulla752641 wrote a review 1 Mar
1 contribution
Great location for concert. Very friendly efficient staff. Free mini bar was an added bonus. When I entered my room the a/c was making a strange noise. Within 5 minutes someone came a fixed the problem. Very impressive
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alison Baker, Guest Services / Front Office at Mayfair Hotel
Responded 1 week ago
Thank you for your feedback, we are so pleased that you enjoyed your stay, apologies for the issue with the aircon, I am pleased that we were able to recitify the matter in a timely manner.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ayork778682 wrote a review Feb 2024
1 contribution
Great location, Easy Access to All public transport with Trains, Trams and Buses Just a short walk . superb Bed, Staff are very Friendly, would Happily stay again. Pool offered is not on premises but at a nearby Gym that is accessed by buying a day pass was the only negative of our stay.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alison Baker, Guest Services / Front Office at Mayfair Hotel
Responded 3 weeks ago
Thank you for taking the time to comment on your stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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antonkairys wrote a review Feb 2024
Melbourne, Australia1 contribution
Very comfortable stay, spacious and well appointed room. The hotel is in a great location with easy access to transport, shopping, arts precinct and other venues. Staff were wonderful, very helpful and always courteous.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alison Baker, Guest Services / Front Office at Mayfair Hotel
Responded 7 Feb 2024
HI, thank you so much for your feedback, we do appreciate your comments and look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jet26640980046 wrote a review Jan 2024
2 contributions
Awesome hotel, good location, great breakfast buffet, service, valet and mini bar. Way better than other hotels like Pullman. Has less facilities like no pool but still okay due to the service and location and the bathroom facilities were nicer
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: $50 a day for valet parking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alison Baker, Guest Services / Front Office at Mayfair Hotel
Responded 30 Jan 2024
Thank you for your comments and feedback which I will share with the hotel team. I am pleased you enjoyed your stay at The Mayfair and look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Caroline T wrote a review Jan 2024
4 contributions
We stayed here for one night after crossing from Perth on the Indian Pacific train. We arrived at 8am desperately hoping we could access our room early. The cheery receptionist (long dark hair, sorry didn’t catch her name) offered us a room immediately and was so pleased to be able to help us. The room was extremely comfortable and hotel is ideally located to explore the riverside area. On check out, the same receptionist told us how pleased she was to have helped us. She made our stay!
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alison Baker, Guest Services / Front Office at Mayfair Hotel
Responded 25 Jan 2024
Hi Caroline, thank you so much for your feedback. I have shared this with the team, they are always pleased to read such a positive review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$977 - HK$1,689 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaSouth AustraliaGreater AdelaideAdelaide
NUMBER OF ROOMS
170
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MAYFAIR HOTEL HK$1,517 (H̶K̶$̶1̶,̶9̶0̶0̶) - Updated 2024 Prices & Reviews - Adelaide, Australia

Frequently Asked Questions about Mayfair Hotel
Which popular attractions are close to Mayfair Hotel?
Nearby attractions include Adventure Rooms Adelaide (0.2 km), State Library of South Australia (0.4 km), and Unique Opal Mine Pty Ltd (0.07 km).
What are some of the property amenities at Mayfair Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Mayfair Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mayfair Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Mayfair Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Mayfair Hotel?
Conveniently located restaurants include Haigh's, Soi 38, and Georges.
Are there opportunities to exercise at Mayfair Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Mayfair Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Adelaide.
Are any cleaning services offered at Mayfair Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mayfair Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mayfair Hotel?
Many travellers enjoy visiting Adelaide Oval (0.8 km), Carrick Hill (6.9 km), and General Post Office (0.4 km).