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We had an amazing stay at the Mercure Grosvenor in Adelaide. The staff were friendly, helpful and nothing was ever too much trouble. The room was clean, spacious and comfortable. Breakfast always had plenty of everything and dinner was what I would expect from an...More
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Wall to the shower leaked all over the carpet. Shower curtain didn’t cover rail. Room stank of mildew. I complained but I think it had been like that for awhile, the staff are great and really lovely. I feel bad for them as obviously management...More
Our travel agent had booked the Mercure Grosvenor for us, based on the proximity to the Railway Station which is directly opposite. Unfortunately, our train terminates at the Parklands Railway Station, a distance of over 4kms away, with taxis being the only mode of transport...More
The room I had was a little cramped but it suited my needs. Bathroom also very small with a tub converted to a shower. So still very narrow and you can hardly move around in there. Service however is excellent. Breakfast was included in my...More
This hotel is out of date, it’s tired looking, needs a complete revamp.
The heating was not working, and being winter we did not appreciate the aircon keeping the room really cold, we were given a small heater.
The beds mattress had a lump in...More