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Paradise Resort Gold Coast

122 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217 Australia
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Traveller (204)
Room & Suite (24)
Pool & Beach (14)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#4 of 6 resorts in Surfers Paradise
Location
Cleanliness
Service
Value
Experience more fun for less at Australia’s Favourite Family Resort. Voted Australia’s best family resort, 10years in a row, Paradise Resort on the Gold Coast has something for everyone. There’s a giant waterpark, ice-skating rink, the best Kids Club you’ve ever seen, a daily activities program the whole family can enjoy plus they even have areas that are just for mums and dads. Where every day is heaven for kids…paradise for parents! Book now.
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Property amenities
Paid private parking on-site
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Water park
Babysitting
Children's playground
Parking
Hot bath
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Vending machine
Entertainment staff
Evening entertainment
Waterslide
Board games / puzzles
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Taxi service
BBQ facilities
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family Resort
Family
Languages Spoken
English
194Reviews2Q+A47Room tips
Traveller rating
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Jenn R wrote a review 16 Mar
1 contribution
4 day trip for a group of 4 families that travelled from all around Oz to celebrate a birthday. Save your money and get a airbnb. Waterpark wasn't working for 3 days. They did offer laser tag session and ice Skating (which we had already paid for) but also had someone with us with high needs so waterpark was the original draw card. Seem to be constant text of what is not working. Rooms are ordinary. Place is dated. Food wasn't to bad, penguins restaurant was average but the remainder were good. We did have a ball with the trivia though, and the kids liked the outdoor movie. Would I go again?. Nope. Just dont post any concerns or negative feedback on their posts on Facebook....they delete them 🤣
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Steven G wrote a review 4 Mar
1 contribution
The staff are great. Extremely helpful and friendly. It's a great place for all ages as they have activities and facilities for everyone. The kid's club and teens club gives the parents time to recharge without any worries. The public transportation and shuttle services are right at the doorstep, which makes it easier to get the family around the Gold Coast without having to spend time driving in unknown traffic conditions, even the parents can relax.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast
Responded 2 weeks ago
Thank you for taking the time to offer your valued feedback and 5 out of 5 review. We are pleased you enjoyed your stay and were able to access all our facilities and enjoy the local attractions also. Thank you again and we look forward to welcoming you back for a future stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jess and clan wrote a review Feb 2024
2 contributions
Don't check-in or stay on a Saturday! My husband, 2 children (2yo +4yo) and I checked into the resort on Saturday to a shock. We walked into a very crowded resort with nearly every second parent drinking either cocktails, champagne or beer.... men lounging on the pool beds with literal 6 packs of beer. I'm all for a drink by the pool, but not excessively whilst being responsible for kids. 7.30pm that night I saw 2 grown men fall into the pool from drunkness Staff told me that alcohol can be taken and consumed anywhere in the resort. Pools - We booked the resort purely for the kids (5yrs and under) pool area with a slide. Unfortunately it was closed due to high chlorine levels for the duration of our 4night stay - we understand that can't be helped but it was unfortunate. The bigger kids slides area was fun but if you've got little kids then you need to constantly be present with them on the park. My main concern was all the bigger kids pushing little kids out of the way and being irresponsible. There was a staff member with a whistle that occasional came round to tell off any unsafe behaviour which was good but i felt there almost needed to be someone there at all times. The carpeted pool bed "deck" was covered in mould. Kids activities - I feel this is what made the trip for us. Yes they come at either a $5 or $10 cost per child per activity but it broke up the day. Staff could've been more interactive however. Rooms and resort in general need a complete renovation.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don't check in or stay on a Saturday. Watch your kids. Try and bring food supplies with you or...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Explorer61957368731 wrote a review Feb 2024
1 contribution
We LOVE Paradise Resort! This was our second stay and this time in their newly refurbished rooms, it felt like luxury compared to the older room we stayed in previously - not that we minded as this stay is all about my kids! The staff are so warm and lovely, they all know how to interact with kids. The facilities are amazing! Spent our day by the waterpark, pool & spa and hit up the ice skating at night which i highly recommend. We are local and LOVE our staycation at the Paradise Resort. Already looking forward to our next visit.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast
Responded 3 weeks ago
Thank you for your 5 star rating and valued comments. So pleased you and your family loved Paradise Resort! Glad you enjoyed all our facilities, rooms and found our staff to warm and helpful. We do look forward to your next visit. See you soon :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Relax36409719492 wrote a review Feb 2024
1 contribution
Great facilities, great staff, good food but place is very run down. We paid for the better rooms and they were average at best, would hate to see the older rooms. Concrete coatings around the pool were in desperate need of re doing and would transform the whole area. Plus get the gerni out and give the place a good clean up. Has the potential to be absolutely amazing! Would still recommend to others but hopefully the owner will do some much needed maintenance. Didn’t even bother taking photos from our pool view room as it made the place look like crap
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Book the renovated rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast
Responded 3 weeks ago
Thank you for taking the time to offer us your valued and honest feedback. We are pleased you and your family enjoyed your stay and we do acknowledge your concerns. We take your feedback on board in our continued efforts in offering the best guest experience. We are in the process of some room renovations and pool area upgrade to ensure we offer the best product for guests. We do hope to welcome you back once we have finished the upgrade for a future stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lorinda T wrote a review Feb 2024
Brisbane, Australia1 contribution
+1
Great set up for the kids , big water park, spa, pool and free and paid activities so your child doesn’t miss out on things, plus try out their yummy slushie cocktails which you can relax with one while your child plays! Buffet breakfast isn’t too pricey if you just get continental. Reception staff are super friendly and helpful! Would definitely stay again and recommend !
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast
Responded 3 weeks ago
Thank you for your 5 star rating and valued feedback. We are pleased you and your family had a great time. We do look forward to welcoming you back on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lauren N wrote a review Feb 2024
2 contributions
Room was basic but if you want a fancier room then pay for it. The activities were great, staff were amazing (went out of their way for our little girls 4th birthday), food was good and reasonable price! We loved our stay and will def be back in 2024.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast
Responded 3 weeks ago
Thank you for your 5 star rating and valued feedback. We are pleased you and your family loved their recent stay. We look forward to seeing you later in the year for another visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Culture49142686688 wrote a review Feb 2024
1 contribution
Fantastic holiday with family and friends. Kids had a blast and the adults had fun too. Food was much nicer than I expected. Cocktails were great too. I was expecting things to be over priced but it wasn’t. Staff were also exceptional. I highly recommend this holiday resort and will definitely be back!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast
Responded 3 weeks ago
Thank you for your 5 star rating. We are pleased you and your family had a fantastic holiday. We do look forward to welcoming you back for a future visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Connector22035285714 wrote a review Feb 2024
Christchurch, New Zealand1 contribution
Rooms: - The room was atrocious, cockroaches on the walls, extremely dated bathrooms and quality of workmanship varying from heatpumps being mounted on the original concrete wall surrounded by a halfassed fake plasterboard wall with no gapping. No safe in the room. No sense of any security, even the extraction fan didn't work in the bathroom which made for a very uncomfortable smell after certain actions in the loo.. - No AC on, on arrival (we've been multiple places overseas and this is just a common courtesy when in hot & humid countries). - Door handle broken completely yielding the door not usable for approx. 3 hours. General: - The noise.. oh the noise. Couples arguing, people partying, foreigners screaming at the top of their lungs, it even drowned out the kids screaming (obviously a kids resort).. - Emergency alarms screaming at 4am and no staff around to investigate, no one to turn it off. After about 20 minutes it was an emergency waterslide button that was triggered. - Cockroaches chasing you around in the middle of the night in the lobbies and outside areas when going for a cigarette. The BIGGEST negative (Which solidifies our reason to NEVER return again): - Security breach. We had a person enter our room on our 2 of 7 day. They entered our room very briefly and exited very quickly also (Approx. 4pm). We brushed it off, thinking they got the incorrect room and double checked in (Looks like it's happened before as per other reviews). We notified staff immediately after this to which shrugged it off and dismissed us. After pushing further, we got our cards reset. Note: Not the door lock. - 2nd security breach. We had a person enter on our last night 5 of 7 (yes you read that correct. We took a complete loss of 2 nights and checked out early - keep reading it gets better). This happened at 1am and we woke up to the door being triggered and someone popping in and back out. By the time we realized, and awoke fully to take in the entirety of the situation, and I got up and ran to the corridor to find someone, but they were gone. We immediately got dressed and went to reception to report this only to be gaslighted by staff and told us it was all a big dream and never happened. (Our daughter (10) awoke also). We arched up and got told to wait until the morning to get the maintenence manager to perform a door test to see any cards being scanned. We had determined this was the last straw, and after staying up all night. We packed our stuff and had it loaded in the car by 8am. Once we packed up, we took our room keys to reception and informed them of our early checkout (Receptionist), she was shocked to hear about it all and told us to wait 60 seconds while she gets the manager. Once Roy had come out of his office (60 seconds wait time) he had amazingly *Insert sarcasm* checked our door lock log and footage and found nothing out of the ordinary. After being told its never happened in his career we were left feeling slapped in the face and gaslit to think we're crazy. I prodded more, to which he gave us his reassurance he will have maintenence to do a 'double check'. This was getting us nowhere and we're humble enough people that didnt want to cause a commotion with people standing behind us, so left it at that. We checked out and left. Sometimes, you just have to swallow some pride and atleast offer your customers some reassurance of a room change maybe? Especially after a security breach, regardless of your personal thoughts of the situation. I hope some retraining of management and processes happen to ensure this whole 'dream' never happens again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast
Responded 3 weeks ago
Please contact our management team at gsm@paradiseresort.com.au to have your concerns addressed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Troy N wrote a review Feb 2024
Bankstown, Australia1 contribution
+1
The resort has great facilities and a huge amount of activities for kids. They're in the process of building a adults area which will make us book another trip in the future. Definitely recommend this place for kids and adults to chill out for a great experience
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cherie Legget, Guest Services / Front Office at Paradise Resort Gold Coast
Responded 4 Feb 2024
Thank you, Troy for your 5 star rating and valued feedback. We look forward to welcoming you back and hopefully you can enjoy our new pool area. A great holiday for kids and parents.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$970 - HK$1,478 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
paradise resort gold coast hotel surfers paradise, paradise resort surfers, paradise hotel surfers, paradise resort australia
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
360
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PARADISE RESORT GOLD COAST - Updated 2024 Prices & Reviews (Surfers Paradise, Australia)

Frequently Asked Questions about Paradise Resort Gold Coast
Which popular attractions are close to Paradise Resort Gold Coast?
Nearby attractions include Gold Coast Snow Park (0.1 km), Adrenalin Park (0.4 km), and Stingray (0.2 km).
What are some of the property amenities at Paradise Resort Gold Coast?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Paradise Resort Gold Coast?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Paradise Resort Gold Coast?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Paradise Resort Gold Coast?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Paradise Resort Gold Coast?
Conveniently located restaurants include Bazaar, Misono Japanese, and Citrique Restaurant.
Are there opportunities to exercise at Paradise Resort Gold Coast?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Paradise Resort Gold Coast located near the city centre?
Yes, it is 0.5 km away from the centre of Surfers Paradise.
Are there any historical sites close to Paradise Resort Gold Coast?
Many travellers enjoy visiting Post Office Gallery (3.7 km).
Is Paradise Resort Gold Coast accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.