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Reef Palms

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Traveller (179)
Room & Suite (295)
Pool & Beach (53)
Ratings and reviews
Certificate of Excellence
  • Excellent53%
  • Very good35%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
Kitchenette
Wheelchair Access
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Private Balcony
3 Star Hotel
View all hotel information
Location and contact
41-47 Digger St | corner McKenzie Street, Cairns, Queensland 4870, Australia
3.5 km to Cairns Airport
26 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (668)
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603 results
Traveller rating
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315
213
48
13
14
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All reviewsfree shuttle to the airportclose to the airportgreat hostsshuttle servicetaxi rideminute walkcock and bullcontinental breakfastflight pathkitchen facilitiesspent nightsquiet locationsmall balconytown centrelovely poolself cateringbooking tours
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1 - 5 of 603 reviews
Reviewed 5 days ago

During our recent visit to Australia, we spent 2 nights at Reef Palms. We were a bit concerned because we arrived in the evening after the office was closed. That concern was misplaced, as our room key was available for us in an electronic lockbox...More

Thank m2andj2
Reviewed 1 week ago

Good value for the cost. The staff were helpful for pointing me to the best things to do. Willing to hold my luggage during the times I was out to sea and up in the rain-forest without extra cost. Single traveler, felt safe. Walking distance...More

Thank P9370WJangelad
Reviewed 2 weeks ago

We were very impressed with our stay at Reef Palms. Its in a lovely quiet spot not far from the esplanade with a lovely 20 minute walk along the boardwalk to the shops and swimming lagoon. There is also a free courtesy bus that will...More

Thank Cherylyn L
Reviewed 2 weeks ago via mobile

The room has a dingy odor to it. One fan, tv, and phone all did not work. There was no comforter on the bed, but found it in a drawer, and it smelt strong of mildew. Freezer has so much ice build up that you...More

1  Thank markdailymd
Response from Jay E, Owner at Reef PalmsResponded 2 weeks ago

It is extremely disappointing to see that we failed to meet your expectations on this occasion and while of course you should not have to, it is a shame if management weren't notified at the time so that they could have attempted to rectify your...More

Reviewed 3 weeks ago

We stayed for six nights at the end of June and specifically wanted a place with a kitchen or kitchenette so we could cook most nights. The room here had a kitchenette with a microwave and stovetop, sink and fridge and some utensils. Bed was...More

Thank Sue B
Response from Jay E, Owner at Reef PalmsResponded 2 weeks ago

Hi Sue, we pride ourselves on our exemplary service & thankyou for your positive feedback.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$80 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Cairns
#7 Family Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$80 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Cairns
#7 Family Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (179)
Room & Suite (295)
Pool & Beach (53)
Dining (17)
Amenities (21)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
AndyP1998
4 August 2017|
AnswerShow all 7 answers
Response from Jay E | Property representative |
Breakfast included is not a cooked breakfast, If breakfast is included in your room rate , you can add a cooked breakfast for an extra $8.00
0
Votes
loveoftravel2015
5 April 2017|
AnswerShow all 7 answers
Response from triharder9990 | Reviewed this property |
You can easily call a cab or have it prearranged. The shuttles don't run that early.
1
Vote
tracyhenry
22 January 2017|
AnswerShow all 5 answers
Response from Dave R | Reviewed this property |
We arrived about 11 pm , got a taxi to the hotel , the staff knew we were coming and gave us a code to open the box where our room keys were . They told us what room we were in and that was that . very enjoyable hotel
0
Votes
Room Tips
"Be aware that need to climb stairs to get to upper rooms but they would probably have better view from..."
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"Rooms available on park side."
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"There is no lift so a ground floor maybe important for some guests."
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"There are ground floor rooms, if you have trouble wuth steps."
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