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Mantra Trilogy Cairns

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101 - 105 The Esplanade, Cairns, Queensland 4870 Australia
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Traveller (475)
Room & Suite (168)
Pool & Beach (35)

About

#48 of 67 hotels in Cairns
Location
Cleanliness
Service
Value
Mantra Trilogy is ideally located above the Cairns Esplanade within walking distance to some of Cairns best restaurants, the Reef Casino, Cairns Central Shopping Mall and the newly developed Cairns Lagoon. Offering open plan designed hotel rooms to spacious self-contained one, two and three-bedroom apartments all have private balconies with views over the pool, surrounding mountains or ocean. Apartments offer the added convenience of fully-equipped kitchens and laundry facilities. Important information: In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details. We are sorry for any inconvenience this may cause and thank you for your understanding during this time.
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Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Complimentary instant cofffee
Taxi service
BBQ facilities
Baggage storage
Parking
Paid wifi
Pool / beach towels
Outdoor pool
Fence around pool
Complimentary tea
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Private balcony
Safe
Iron
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Family Resort
Languages Spoken
English
2744Reviews9Q+A100Room tips
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Popular mentions
Camille A wrote a review 10 Jun
3 contributions
Close to The Esplanade and the activity of downtown Cairns. We walked everywhere! We stayed five days but there was no housekeeping service during that time. However, never any trouble requesting fresh towels, toiletries etc from the front desk. In Tower 2, our balcony had views of the pool, the sea and the mountains. Not bad!
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Date of stay: June 2021
Rooms
Service
Sleep Quality
Room Tip: The one bed apartment with twin beds allowed us to watch different programs on TV - one in...
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Lynette Clara B wrote a review 9 Jun
Cairns Region, Australia109 contributions18 helpful votes
Our room was not clean the carpet is filthy, the bathroom floor needed a mop the fridge had mould on the bottom and our water jug was empty it would of been nice to have cold water. We had to pay a $200 bond on top of the $245 a night price tag I really think that asking for a bond on a room of that standard is absurd. The lady on check out was friendly and understanding and apologetic. The lady we had on check in was unhelpful. We would not recommend this motel it really needs a good clean. We wish we had of checked the reviews before booking because cleanliness seems to be a ongoing issue.
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip: Don’t book the rooms don’t match the price tag
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Lynn B wrote a review 2 Jun
Cairns, Australia47 contributions5 helpful votes
There are things that could do better value for money cleaning and internet. The only good thing I found is that it is very close to the explanard which makes it easy to get around. Also very noisy on the fourth floor.
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Date of stay: May 2021Trip type: Travelled solo
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Response from Conor Forsyth, Other at Mantra Trilogy Cairns
Responded 5 days ago
Dear Lynn B Thank you for taking the time to provide feedback on your recent stay. I regret the shortcomings in service you have reported. At Mantra we strive to provide a clean and inviting arrival for all of our guests. It appears in this instance we have fallen short of this goal. This is not up to our usual standard and I apologise for any disappointment you experienced during your stay. We hope you will give us the chance to redeem our reputation and welcome you back soon. Regards Conor Forsyth Operations Manager
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mahmed504049 wrote a review May 2021
1 contribution
Good location, close to all amenities. Utilities are very average, celling fans were very noisy. Cleanness are very average. Internet were very slow and limited. But overall it was good and value for money.
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Review collected in partnership with AccorHotels.com
Date of stay: May 2021
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gr3w0it5qq wrote a review May 2021
Townsville, Australia1 contribution
Room smelt mouldy. Parking on a first come basis. Very limited parking available you have to park on the street and just outside not always available. Check in brief. Dispute not being able to get a car park after check there was no offer to assist me with my numerous bags and case (I was staying 7 nights in fairs for work and so had computers, files, cases etc) to bring all my stuff for the parking spot down the street to my room. I then had to move rooms as the first one smelt so bad. No blankets in the room just a sheet and a bed spread that was as stiff as cardboard.
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Review collected in partnership with AccorHotels.com
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Conor Forsyth, Other at Mantra Trilogy Cairns
Responded 1 week ago
Dear Thank you for taking the time to provide feedback on your recent stay. I regret the shortcomings in service you have reported. At the Mantra Trilogy we are serviced apartment and therefore do not have some services such as Porters/ Valets. We do make every effort to advise this on our website an apologise if this was unclear. It is feedback like yours that gives us the opportunity to evaluate and improve to better serve our guests in the future. Should your travels bring you back this way, we hope we have the chance to redeem our reputation and welcome you back. Regards Guest Relations
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PRICE RANGE
US$76 - US$123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mantra trilogy hotel cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
240
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Frequently Asked Questions about Mantra Trilogy Cairns
Which popular attractions are close to Mantra Trilogy Cairns?
Nearby attractions include Muddy's Playground (0.5 km), Cairns Esplanade Lagoon (0.3 km), and Esplanade Boardwalk (0.2 km).
What are some of the property amenities at Mantra Trilogy Cairns?
Some of the more popular amenities offered include a pool, a fitness centre, and free parking.
Which room amenities are available at Mantra Trilogy Cairns?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mantra Trilogy Cairns?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at Mantra Trilogy Cairns?
Yes, free parking is available to guests.
What are some restaurants close to Mantra Trilogy Cairns?
Conveniently located restaurants include Cairns Burger Cafe, Gelocchio, and Devine Gelato.
Are there opportunities to exercise at Mantra Trilogy Cairns?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Mantra Trilogy Cairns located near the city centre?
Yes, it is 0.3 km away from the centre of Cairns.
Does Mantra Trilogy Cairns have any great views?
Yes, guests often enjoy the harbour view available here.
Is Mantra Trilogy Cairns accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.