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Cairns Colonial Club Resort

About
Location
Cleanliness
Service
Value
Cairns Colonial Club Resort is set amongst 11 acres of lush, award-winning tropical gardens. We feature 5 different room categories and 345 rooms in total. Dive into one of the 3 lagoon style pools, enjoy a cocktail at the Pool Side Café (operates seasonally) or squeeze some sand beneath your toes on the man made beach. A variety of dining options are available from the sensational buffet at the Homestead Restaurant. With our Guest Lounge, Tour Booking Office, Internet access and Resort Shop, Cairns Colonial Club has the facilities to be your home away from home whilst you are in Cairns. All major tour operators pick up and drop off at the Resort, making it easier to explore the wonderful attractions that Cairns and Tropical North Queensland has to offer. Other facilities include a Conference Centre and a Gazebo. It is easy to see why Cairns Colonial Club is known worldwide as the premier leisure Resort in the region. *AIRPORT & CITY Shuttle transfers are available at a nominal fee.
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Property amenities
Pool
Free Parking
Restaurant
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Free Internet
Bar/Lounge
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Outdoor pool
Public Wifi
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Family Resort
Residential Neighbourhood
HOTEL CLASS
Reviews & more
831Reviews
665Photos
10Q+A
100Room tips
Traveller rating
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7 nights we stayed here. Clean rooms equipt with a microwave and fridge so awesome for bottles. Bed was comfy. Aircon in both rooms. 3 pools perfect for the kids! Super close to shops and main drag but further enough away so you dont feel like ur in the hussle. Close to running t
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I had a great gluten free dinner and breakfast. The gluten free breakfast also included 2 pieces of gluten free pumpkin toast which was amazing. Staff went to a lot of trouble to cater for me. Made my trip wonderful.
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As a local I really needed to get away for a bit of coolness and comfort but didn't really feel like travelling.
I had heard the newer rooms at the Colonial Club were really nice and I've always enjoyed the pools there so splurged and had a weekend of comfort.
Realy had a great t
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Simply one of the worst hotels I have ever stayed in. Put here by Quantas when flight cancelled who should be ashamed of themselves when good hotels are plentiful in Cairns. Hotel is used by two diets of customers. Firstly at least three airlines for housing passengers with cance
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Response from Hotel M, Director of Sales at Cairns Colonial Club Resort
Responded 1 week ago
Dear JohnandFlo I appreciate you taking the time to share your experience here at the Cairns Colonial Club. Understandably it is quite devastating for us to read reviews like this. We are a conscientious team who constantly strive to provide guests with a clean, comfortable and relaxing environment. While it’s true we are an older resort, we are widely known for offering excellent value for money. I would like to learn more about the specific negative experiences you had during your stay so that I can take up with the appropriate departments. Would appreciate it if you could please contact me directly at dosm@cairnscolonialclub.com.au or on 07 4053 8816 to discuss further. Thanks again for your comments and I wish you safe travels with no further flight delays!
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Rooms smell like smoke - staff cannot answer simple question as to why - apparently this is acceptable? Looking forward to my 16hr flight smelling like a camp fire. Why to rooms stink?Why to rooms stink?Why to rooms stink?Why to rooms stink?Why to rooms stink?Why to rooms stink?W
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Response from Hotel M, Guest Relations Manager at Cairns Colonial Club Resort
Responded 3 weeks ago
Dear Luke, Thank you for the comments provided. I am so sorry that we did not meet all your expectations on this occasion but please be assured that we will use your feedback to continue improving our products and services. I hope we will have an opportunity to welcome you back again in the future so you can see our progress.
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorCairns Colonial Club Resort
The Superior Room Queen at the Cairns Colonial Club Resort
Professional photo exclusively commissioned by TripAdvisorCairns Colonial Club Resort
The Studio Room King & Sofa Bed at the Cairns Colonial Club Resort
Professional photo exclusively commissioned by TripAdvisorCairns Colonial Club Resort
The Standard Room Queen & Single at the Cairns Colonial Club Resort
bathrrom
bar fridge
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Hi. We need somewhere that allows us to make a late arrival (9pm?) and then have an early flight the next morning(6am). We therefore need to have reception open for our arrival and departure. Can you accommodate this? LIz
I agree, find another hotel!
0 votes
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Good afternoon Do we need to pre book the shuttle bus from the airport? how much would it be for 2 adults and 2 children aged 1 and 3? Thanks in advance
Transportation from the airport was included in our tour package.
1 vote
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are hair dryers supplied in all the rooms?
Hi Rj R Cincinnat, yes they are
1 vote
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What price do the night time meals range from. Is it a buffet or individual menu choice .
They have options where you order from a menu or the buffet bar. I took my sister and the two girls. Kids meals are available at good prices. The menu ranged from appx $15 to $30 depending what you're ordering. These prices may have change since I was there. Ring them for appx costs. The buffet which has meat, salad and desert was appx $15-25 depending on child, adult etc., The girls loved the desserts.
0 votes
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Hi, Just wondering what time the pool opening hours are and what the pre-auth amount is on check in. Thanks
As far as i can remember, the pool closes at 9 pm, and reopens at 6 am.
2 votes
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Previous
12
"Rooms at the rear of the property are freshly renovated"
"Ground floor rooms are the best, but all those I saw were very good"
"Don't get one at the back of the resort 300+ and make sure it isn't near the laundry or one of the stairways to next level rooms."
"there are none"
"Stay away from near the pool"
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PRICE RANGE
US$66 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cairns colonial club hotel cairnscairns colonial hotelcairns colonial resort
FORMERLY KNOWN AS
Ibis Styles Cairns Colonial Club
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
315
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