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Shangri-La The Marina, Cairns

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Pierpoint Rd, Cairns, Queensland 4870 Australia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1646)
Room & Suite (857)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La The Marina, Cairns
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 68 hotels in Cairns
Location
Cleanliness
Service
Value
Travellers' Choice
Experience the warmth of our genuine Australian hospitality at the Shangri-LaThe Marina, Cairns. We are the ideal destination for a stop-and-flop holiday while also making a perfect base for exploring the delights of Tropical North Queensland. We sit on Cairns' famous Marlin Marina providing guests with both a direct gateway to the Great Barrier Reef as well as the many tours that venture north to the Daintree Rainforest. Take a refreshing dip in our private swimming pool, gaze across Marlin Marina to the mountains on the far side of Trinity Inlet or linger in our waterside restaurant The Backyard to savour the flavours of the Far North. The hotel boasts 255 contemporary rooms and suites – with all boasting a private balcony or terrace -- as well as three restaurants and bars, a gym, tour desk, secure undercover parking and free wifi. We also put the safety and security of guests first with our Shangri-La Cares promise a commitment to ensuring your wellbeing while in our care.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids pool
Highchairs available
Car hire
Paid public parking on-site
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Fence around pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Park View
Languages Spoken
English, French, Arabic, Chinese and 10 more
Hotel links
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3223Reviews55Q+A100Room tips
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Popular mentions
Simon B wrote a review Today
City of Greater Geelong, Australia
Like most a torrid year of cancelled holidays. Third time lucky for Victorian family to finally make an escape. Stayed a July week at Shangri-la in their One Bedroom Suite (Rm 3007). Roomy, clean and provided with 2 rollaway beds for our tween boys. Fantastic and relaxing time. Breakfast, Club access (5 pm drinks/canapés), facilities, large pool and hospitable staff all high standard. Special mention to front desk and “technician” who kindly helped with my odd request to rescue by ladder a frisbee off bus stop roof 50 meters away. These first timers plan to return.
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Date of stay: June 2021Trip type: Travelled with family
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wendog28 wrote a review Today
Eltham, Australia
A lovely resort. Our room had a marina view. The room is large, and well appointed, with a sitting are and generous balcony. Staff are friendly and helpful. This resort is close to the action. It is walking distance to the marina, and local shops, cafes, and restaurants.
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Date of stay: July 2021Trip type: Travelled as a couple
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Peter Burt wrote a review 21 Jul
Room was great. Reception and concierge were prompt and professional. Breakfast buffet should have a lesser priced continental option. Concierge was very helpful and professional. Location close to the cruise ship terminal was convenient. Will definitely stay again if in Cairns
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Date of stay: July 2021Trip type: Travelled as a couple
1 Helpful vote
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Susanna H wrote a review 19 Jul
Stayed on the top floor with views of the marina from the balcony. The room had two double beds and all amenities required to make our stay comfortable. The bathroom was spacious and the shower so wonderfully big. All staff were so helpful and welcoming. We required a wheel chair for our dinner cruise as the distance from the hotel was too long for my husband to walk and there was no hesitation to supply this. One staff member pushed the wheel chair to the pier and at the end of the night just phoned the hotel and he came back with the wheel chair for the trip back to the hotel. The breakfast/restaurant facilities were really good and again, the staff absolutely wonderful and welcoming. Great holiday.
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Date of stay: July 2021
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Location
Service
Room Tip: Level 3 and 4 rooms require 2 lifts. d 4. The distance from level 1 or 2 to the second lift is...
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1 Helpful vote
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Robert N wrote a review 12 Jul
Melbourne, Australia
We have stayed at other hotels in Cairns, but Shangri-La @ The Marina exceeded all our expectations. It was a very memorable stay from the time we walked into the foyer on arrival until the time we left. All staff were friendly, attentive and helpful - nothing was too much trouble. Our Horizon Club room was extremely well appointed and very comfortable - view from the balcony looking over the Marina was wonderful. As Horizon Club guests, we also enjoyed breakfast and nightly drinks/canapés in the Club lounge which were fabulous. We highly recommend the Shangri-La to everyone, for location, in room facilities and exemplary staff .. we were sorry to leave!
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Date of stay: May 2021Trip type: Travelled as a couple
1 Helpful vote
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PRICE RANGE
US$123 - US$191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la hotel, the marina, cairns hotel cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
255
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Frequently Asked Questions about Shangri-La The Marina, Cairns
Which popular attractions are close to Shangri-La The Marina, Cairns?
Nearby attractions include Cairns Esplanade Lagoon (0.3 km), Esplanade Boardwalk (0.4 km), and Michaelmas Cay (0.4 km).
What are some of the property amenities at Shangri-La The Marina, Cairns?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Shangri-La The Marina, Cairns?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La The Marina, Cairns?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Shangri-La The Marina, Cairns?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Shangri-La The Marina, Cairns?
Conveniently located restaurants include Tha Fish, Piato, and Orient Express Sushi Train.
Are there opportunities to exercise at Shangri-La The Marina, Cairns?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Shangri-La The Marina, Cairns located near the city centre?
Yes, it is 0.8 km away from the centre of Cairns.
Are any cleaning services offered at Shangri-La The Marina, Cairns?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La The Marina, Cairns offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La The Marina, Cairns?
The staff speaks multiple languages, including English, French, German, Italian, Chinese, Hindi, and Japanese.