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Palm Royale Cairns

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7-11 Chester Ct, Cairns, Queensland 4870 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (247)
360
Panoramas (42)
Room & Suite (227)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Palm Royale Cairns
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 69 hotels in Cairns
Location
Cleanliness
Service
Value
Escape To Palm Royale Cairns Cairns, Queensland. A world away from the everyday and within minutes of everything that Cairns has to offer – that’s the beauty of Palm Royale Cairns, not to mention its attentive service, fabulous guest rooms, choice of pools and magnificent landscaped gardens. Mediterranean architecture blends seamlessly with the tropical environment of Cairns. Set against azure skies and an emerald backdrop of rainforest clad mountains, the exterior shrouded in lush greenery provide the perfect foil and beckon (as the Italians say) Amare la Vita…or ‘love of life’. Having successfully captured the tropical spirit of Cairns and its wonderful climate, Palm Royale Cairns is an inviting palm fringed oasis of aqua swimming pools and shady gardens. Laze the days away on sun-drenched terraces or retire to the air-conditioned comfort of your room after a day visiting the Great Barrier Reef, World Heritage Listed Rainforest or outback. * AIRPORT & CITY Transfers at nominal FEE
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Breakfast available
Kids stay free
Car hire
Conference facilities
Banquet room
Parking
Public wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Fence around pool
Complimentary instant cofffee
Complimentary tea
Vending machine
Taxi service
Baggage storage
Convenience store
Non-smoking hotel
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Refrigerator
Flatscreen TV
Walk-in shower
Safe
Seating area
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Chinese, Czech, Japanese
619Reviews11Q+A100Room tips
Traveller rating
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Popular mentions
lenzand1 wrote a review 9 Jan
Gargalianoi, Greece57 contributions11 helpful votes
2 great pools that were never too busy. The reception staff were friendly and professional. Unfortunately the cleaning of the rooms left a lot to be desired, the ashtray was emptied once in 7 days. The floors were never cleaned, neither were the cups or glasses, we made a cup of the awful instant coffee on day 2 and couldn’t drink it, the cup with mould growing was still there when we checked out. The cleaners only set the bed and changed the towels. A couple of days we had a group of about 6 to 8 boys jump the fence and take over the pool, they had to be forced out by guests, the boys then damaged one of the gates and started throwing stones at us. The management, who is aware of the issue, needs to perhaps employ some security. The hotel needs some additional sun lounges , also a cafe.
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Date of stay: January 2022Trip type: Travelled as a couple
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Jason S wrote a review Dec 2021
Melbourne, Australia1284 contributions447 helpful votes
Nice hotel in the suburbs of Cairns, rooms are nice, clean with a couple of nice pools to swim in. Check in was easy and staff seemed very helpfully. Being in the suburbs and Cairns not having a very good public transport system, I wouldn’t stay here if you don’t have a car.
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Date of stay: December 2021Trip type: Travelled solo
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CindyH wrote a review Oct 2021
3 contributions
We really enjoyed our stay. Beautiful pool are!!! Clean, beautiful view over the pool area, a lovely balcony with comfortable chairs. Beds great. Shower very good pressure. The only downside no bbq, no cooking facilities. It gets bit expensive to eat out every night, some nights we bought food and used a public bbq. Although we had a great microwave! But we knew that when we booked the place so no dramas. Just a wish for the future. Very well served room with daily housekeeping if wanted. Highly recommended!!!
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Date of stay: October 2021
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Response from Hotel Management, Sales at Palm Royale Cairns
Responded 23 Nov 2021
Dear Cindy, Thank you for taking the time to share your comments and kind words with us regarding your recent stay. We are glad that you enjoyed our facilities and daily service from our housekeeping. Thanks again for providing your feedback! We hope we are given the opportunity to serve you again soon!
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toe4 wrote a review Jul 2021
Australia429 contributions44 helpful votes
Location: The hotel is located in a suburb called, Manunda, in Cairns 7-11 Chester Court. It is about 5 km from the CBD. If you have a vehicle to move about, the location is a not an issue at all. There is ample parking within the property. However most of the vehicles were parked on the streets closer to the occupants’ rooms. The resort consists of three blocks at a triangular shaped block surrounded by Western Arterial Route 91, Cochrane Street and Chester Court. All the rooms by the side of the Western Arterial Route experience traffic noise. From traffic noise point of view, only the rooms on the side of Chester Court and some rooms along Cochrane were satisfactory to us. Most of the rooms appear to have noisy very old type of air conditioners. We state this because we changed rooms three times during our very short stay there. The entrance doors to the rooms face the road side. The opposite sides of most of rooms are on the pool side having a balcony and balcony entrance door. These doors are glass and wooden louver type. As such there is lighting coming through to the rooms. Combined with traffic noise, air conditioner noise and light coming through the louver type doors (on pool side), the sleep quality is extremely poor. Amenities: The rooms were very spacious. There was tea/coffee making facilities with ample supply of tea/coffee/sugar/cream. Every room had a mini Fridge, ironing board and a key operated safety deposit box. The beds were very comfortable. The cleanliness was impeccable. Wi-Fi was breaking off very regularly. Reception/Service: The reception staff was extraordinarily helpful and friendly and tried to help us within the limitations of the property. Breakfast/Restaurant: There is no restaurant/café. There is no breakfast served as well.
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Date of stay: July 2021
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Room Tip: See my review
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1 Helpful vote
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Response from Hotel Management, Sales at Palm Royale Cairns
Responded 25 Aug 2021
Dear Toe4, Thank you for taking the time to share your experience with us and the TripAdvisor community. We couldn’t agree with you more that our ideal location is away from the hustle and bustle but within a short distance to the Shopping Centre just around the corner. Our friendly Guest Services team is available 24-hours to offer assistance and your kind praises will be shared with the team. We do hope you were able to take some time to relax and unwind in our resort-style leisure facilities throughout your stay. Thank you once again and we do look forward to welcoming you back to Palm Royale in the near future.
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Raymond W wrote a review Jul 2021
Townsville, Australia4557 contributions4489 helpful votes
We found this hotel to be very comfortable. Our room was larger than expected and everything worked well. The hotel has two pools and both looked very inviting. Note though, that some rooms are affected by road noise during the day. The location of the hotel means it is only suitable for those traveling with a car.
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Date of stay: July 2021Trip type: Travelled as a couple
4 Helpful votes
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Response from Hotel Management, Sales at Palm Royale Cairns
Responded 25 Aug 2021
Dear Camsean, Thank you for taking the time to review our property. We are delighted to hear you enjoyed your stay with us. We would certainly love to have you return for even longer stay in the future. Once again thank you for the great feedback. We hope to see you again soon.
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PRICE RANGE
US$44 - US$95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palm royale cairns hotel cairns, palm royale hotel cairns, cairns palm royale
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
150
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Frequently Asked Questions about Palm Royale Cairns
Which popular attractions are close to Palm Royale Cairns?
Nearby attractions include Laserfun (1.1 km), Cairns Brewery Tours (0.8 km), and Jump Mania Trampoline Park (0.2 km).
What are some of the property amenities at Palm Royale Cairns?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Palm Royale Cairns?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Palm Royale Cairns?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Palm Royale Cairns?
Yes, free parking is available to guests.
What are some restaurants close to Palm Royale Cairns?
Conveniently located restaurants include Thai Coins, Barassis Restaurant at Cazalys Cairns, and Eatzy Thai and Vietnamese.
Are there opportunities to exercise at Palm Royale Cairns?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Palm Royale Cairns?
Yes, laundry service and self serve laundry are offered to guests.
Does Palm Royale Cairns offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Which languages are spoken by the staff at Palm Royale Cairns?
The staff speaks multiple languages, including English, Chinese, Japanese, and Czech.
Does Palm Royale Cairns have any great views?
Yes, guests often enjoy the city view available here.