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Il Palazzo Boutique Hotel

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About
Certificate of Excellence
Il Palazzo is a boutique hotel situated in the heart of Cairns. Its prime location means that guests are central to the bustling CBD, Casino, Conference Centre, Reef Fleet Terminal, markets and shops. The exciting Esplanade with swimming Lagoon and boardwalk, a plethora of cosmopolitan restaurants and major international hotels are within easy walking distance. There are 38 fully self-contained 5 STAR LUXURY SUITES & 3.5 STAR STANDARD ONE bedroom apartments & each with air-conditioning, a fully equipped kitchen and laundry, mini bar, Foxtel TV, & in-room safe. Il Palazzo has one of the best locations in Cairns and features a beautiful Mediterranean style courtyard with a landscaped heated swimming pool. There is a rooftop sundeck, BBQ area, and gazebo. Business services are available as well as a tour desk, dry cleaning, FREE wireless internet, and FREE secure undercover parking. The staff take pride in offering guests a personal service and attention to detail is paramount.
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Property amenities
Pool
Free Parking
Wheelchair Access
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Outdoor pool
Spa
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Microwave
Refrigerator in room
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Charming
HOTEL CLASS
Hotel links
Visit hotel website
Reviews (391)
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341 results
Traveller rating
203
116
17
3
2
Traveller type
Time of year
LanguageEnglish
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203
116
17
3
2
Show reviews that mention
All reviews washer and dryer night market recommend il great location central location bbq area living room small kitchen apartment was clean centre of town serviced daily secure parking the great barrier reef reef tour the air conditioning self contained reef terminal
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1 - 5 of 341 reviews
Reviewed 1 week ago via mobile

So we arrived today. Leanne and Stan were so helpful and friendly. Love the courtyard and pool area. Great places to relax after sightseeing. Great location - close to night market and boats for the Great Barrier Reef. The apartment is spacious and has everything...More

1  Thank elizabethmE8678AQ
Response from IlPalazzo, Front Office Manager at Il Palazzo Boutique HotelResponded 1 week ago

Thank you for your kind words we really appreciate it, hope to see you again Regards Shelagh

Innkeeper's Favourite Review
Reviewed 19 August 2018

We have always stayed at Il Palazzo whilst in Cairns but this time we knew it had changed management. Tegan was an amazing help when there was a hiccup with the room we had booked...but immediately sorted.Amazing pool, quiet (apart from a HUGE complex being...More

2  Thank JUDY D
Response from IlPalazzo, Manager at Il Palazzo Boutique HotelResponded 21 August 2018

Dear Judy D, The team at Il Palazzo are thrilled you enjoyed your stay and we love to hear wonderful responses from our guests. We do hope you visit us in the not to distance future.

Reviewed 2 weeks ago via mobile

What a great place to stay! Location is just superb, most central to it all. Everything is walking distance. Couldn’t be better Complex is really cute, has a real touch of the Italian culture it was designed for. We loved it! We had an apartment...More

1  Thank 949johns949
Response from IlPalazzo, Front Office Manager at Il Palazzo Boutique HotelResponded 2 weeks ago

Hi 949johns949, Thank you for your wonderful review of Il Palazzo, Your kind words will be passed onto the team ! We look forward to welcoming you to Cairns again in the future

Reviewed 2 weeks ago

Very pleased to find my choice in hotels was a good one. Very close to the airport, walking distance to food and the public pool. Loved that we could cook in the room and relax. Our excursion to the Outback was a free stop and...More

Review collected in partnership with this hotel
1  Thank NorthStar64856079676
Response from IlPalazzo, Guest Relations Manager at Il Palazzo Boutique HotelResponded 2 weeks ago

Thank You for your kind words we appreciate your feedback Regards Shelagh

Reviewed 3 weeks ago

Il Palazzo is in a fantastic central location in Cairns, we walked everywhere in Cairns from the hotel. Apartments are really spacious and clean with super comfy beds (I had the best nights sleep…). It was my first time to Cairns with my fiancé. Teagan...More

1  Thank RoslynT
Response from IlPalazzo, Front Office Manager at Il Palazzo Boutique HotelResponded 2 weeks ago

Hi RoslynT, Thank you for taking the time to review our boutique hotel in beautiful Cairns. We look forward to welcoming you back to FNQ !

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Questions & Answers
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Michael K
1 September 2018|
AnswerShow all 5 answers
Response from JUDY D | Reviewed this property |
Still the same great service and family atmosphere. Only downside being the HUGE apartment block being built on the left hand side....Even with that happening we have already booked for another 2 weeks next August, Still the... More
2
Votes
Tutti04
17 April 2017|
AnswerShow all 7 answers
Response from IlPalazzo | Property representative |
Apartments are serviced daily with fresh towels, beds made and rooms tidied.
2
Votes
Steuart Mcintee... H
19 November 2016|
AnswerShow all 5 answers
Response from Barry W | Reviewed this property |
Hi Stuart, the rooms do not have a private court yard with spa. Smoking was outside on the balcony only. Regards
0
Votes
Room Tips
"Loved the full kitchen "
NorthStar64856079676
2 weeks ago
Read review
"Street rooms get afternoon sun"
misspig52
12 Sep 2018
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"go to the rooftop to watch the flying foxes depart from the trees across the road at dusk"
kayelatham
21 Aug 2018
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"Hotel does have a nice pool. Not sure if it was heated but it was in sunshine most of day so was very nice..."
anned993
12 Aug 2018
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PRICE RANGE
US$92 - US$193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel il palazzo boutique apartment
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
38
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