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Il Palazzo Boutique Hotel

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Certificate of Excellence
About
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Certificate of Excellence
Il Palazzo is a boutique hotel situated in the heart of Cairns. Its prime location means that guests are central to the bustling CBD, Casino, Conference Centre, Reef Fleet Terminal, markets and shops. The exciting Esplanade with swimming Lagoon and boardwalk, a plethora of cosmopolitan restaurants and major international hotels are within easy walking distance. There are 38 fully self-contained 5 STAR LUXURY SUITES & 3.5 STAR STANDARD ONE bedroom apartments & each with air-conditioning, a fully equipped kitchen and laundry, mini bar, Foxtel TV, & in-room safe. Il Palazzo has one of the best locations in Cairns and features a beautiful Mediterranean style courtyard with a landscaped heated swimming pool. There is a rooftop sundeck, BBQ area, and gazebo. Business services are available as well as a tour desk, dry cleaning, FREE wireless internet, and FREE secure undercover parking. The staff take pride in offering guests a personal service and attention to detail is paramount.
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Property amenities
Pool
Free Parking
Spa
Free High Speed Internet (WiFi)
Concierge
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Charming
HOTEL CLASS
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404Reviews
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6Q+A
88Room tips
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Popular mentions
Great location next door to Cairns night market. Walk through to esplanade.Ten minute walk to the Railway stationSupermarket, bottle shop short walk.Food outlets everywhereI have stayed there 2015 to 2018
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Review collected in partnership with this hotel
Response from IlPalazzo, Front Office Manager at Il Palazzo Boutique Hotel
Responded 3 weeks ago
To James R You can't beat our location, Close to everything you need and more! We look forward to welcoming you back to Il Palazzo in the future Regards
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Property's Favourite Review
I stayed 4 nights in this superb aparthotel in the middle of Cairns. Yes there are works going on next door but honestly I was not bothered by them at all as I was out and about all day every day. I found my suite/apartment perfect: recently renovated to a high standard, clean,
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Large enough for two people. Clean with everything you need, close to restaurants & entertainment. Very quiet and free parking. A few items need repairing or updating otherwise great. Would stay again
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Review collected in partnership with this hotel
Response from IlPalazzo, Manager at Il Palazzo Boutique Hotel
Responded 4 weeks ago
Dear nlfordham, Thank you for your review and we are delighted you enjoyed your stay at out Boutique Hotel.
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We needed a last minute option as the hotel we stayed in before was not good. When I rang the Il Passo to ask for room options, the reception staff was really friendly. When we arrived, we were allowed to check out the room before actually paying, as we have had a bad
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Response from IlPalazzo, Manager at Il Palazzo Boutique Hotel
Responded 4 weeks ago
HI oztraveler, Thank you for a fantastic review the team really appreciate the kind words. we pride ourselves on offering our guests a personal and warm experience. See you next time and safe travels.
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Very spacious apartment with laundry facilities. Kitchen facilities good although wr didnt use these. The reception staff are very helpful and always smiley. They helped book our tours after offering genuine advice on what excursion to book. Excellent location and walking
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Review collected in partnership with this hotel
Response from IlPalazzo, Front Office Manager at Il Palazzo Boutique Hotel
Responded 4 weeks ago
Hi Journey48561007313, All the staff at Il Palazzo are so please you enjoyed your stay with us. Merry Christmas
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Professional photo exclusively commissioned by TripAdvisorIl Palazzo Boutique Hotel
The One Bedroom Suite (Pool View) at the Il Palazzo Boutique Apartments Hotel
Professional photo exclusively commissioned by TripAdvisorIl Palazzo Boutique Hotel
The One Bedroom Suite (Entrance View) at the Il Palazzo Boutique Apartments Hotel
Professional photo exclusively commissioned by TripAdvisorIl Palazzo Boutique Hotel
The One Bedroom Suite (Entrance View) at the Il Palazzo Boutique Apartments Hotel
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12345630
Still the same great service and family atmosphere. Only downside being the HUGE apartment block being built on the left hand side....Even with that happening we have already booked for another 2 weeks next August, Still the best location and staff. Try and beat it ...you won't.. I tried and booked again
3 votes
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Is the Il Palazzo in Cairns comes with Daily cleaning?
Apartments are serviced daily with fresh towels, beds made and rooms tidied.
2 votes
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Hi Stuart, the rooms do not have a private court yard with spa. Smoking was outside on the balcony only. Regards
0 votes
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Can I leave my baggage, before 7AM? I' ll arive cairns 5AM.
Reception opens at 7am during weekdays and at 8am on weekends and public holidays. You are welcome to leave your baggage with us at that time. Check out time is normally 11am and check in time is 2pm, however, if your room is ready earlier, you are able to check in at no extra cost. If you are travelling with young children, particularly during busy season, it may be worth considering booking the night before to guarantee you an early check in. This way, you can check straight into your room whenever you arrive. If reception is closed and you have booked the night before, the night staff will help you to check in. Either way, we look forward to welcoming you to Il Palazzo. Kind regards from all the team.
0 votes
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Hi,How much will you keep my luggage until the check-in time?
From your message, it is unclear what time you will be arriving into Cairns. Please note that we open Reception at 7.00 am Monday to Friday and 8.00 am at the weekend. We will be happy to hold your luggage for you at any time after that until your room is ready. This is a free service and we will check you in to your room as early as possible. We look forward to welcoming you to Il Palazzo and wish you a pleasant journey to Cairns. With kind regards, Frances Kelly, Il Palazzo Boutique Apartments Hotel
1 vote
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12
"Take laundry powder "
"Loved the full kitchen "
"Street rooms get afternoon sun"
"go to the rooftop to watch the flying foxes depart from the trees across the road at dusk"
"Hotel does have a nice pool. Not sure if it was heated but it was in sunshine most of day so was very nice temperature"
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PRICE RANGE
US$87 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel il palazzo boutique apartment
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
38
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