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Comfort Inn Cairns City

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183 - 185 Lake St, Cairns, Queensland 4870 Australia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (74)
Room & Suite (46)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 27/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Inn Cairns City
Updated 27/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 67 hotels in Cairns
Location
Cleanliness
Service
Value
Locally owned and operated, Comfort Inn Cairns City is ideally located two and a half blocks from the City Centre, one block from the Cairns waterfront and easy walking distance to the famous Cairns Esplanade swimming lagoon and all reef and island terminals and approximately eighty meters from Cairns Private Hospital. 3.5 star hotel with tropical contemporary design, 53 rooms, recently refurbished including new beds, flat screen TV's, refrigerators, tea and coffee making facilities, fully air-conditioned, free WiFi, 2 swimming pools, tour desk, guest laundry and free off street parking. You will also find an array of restaurants to delight the taste buds and boardwalks with views of the Cairns inlet and Marina well worth a selfie or two. All this conveniently located within minutes of the Cairns Domestic and International Airport. Our friendly staff are also on hand to offer tour and activity advice for your Great Barrier Reef and Rainforest adventures. We aim to fulfil your ideal holiday expectations and experiences during your Tropical North Queensland stay with us. All tour operators offer pick up services from the front door.
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Room & Suite (46)46
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Beach
Casino and Gambling
Airport transportation
24-hour security
Parking
Wifi
Outdoor pool
Breakfast available
Complimentary instant cofffee
Complimentary tea
Vending machine
Diving
Golf course
Hiking
Horseback riding
Mini golf
Snorkelling
Tennis court
Water park
Water sport equipment rentals
Aerobics
Bowling offsite
Canoeing offsite
Fishing
Karaoke
Patio
Tennis court offsite
Shuttle bus service
Car hire
Taxi service
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun deck
First aid kit
24-hour check-in
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Seating area
Sofa
Telephone
Iron
Private bathrooms
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Chinese
Hotel links
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271Reviews4Q+A46Room tips
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Popular mentions
Brett R wrote a review Apr 2021
4 contributions
Worst place I have ever stayed at. The health department should inspect. The floor was dirty and the beds had sand in them. The air-con units in the walkway stick out and my son was concussed as he ran into it and even the staff said they have run into it themselves but no one has addressed the issue. Kids went to the pool and the toilets doors were locked and no one could unlock them nor did they care. The toilet had hair on it form a previous client (see photo). The place does not have any sound proofing in the floors and at 5 am the amount of noise form above was deafening. We all woke up feeling ill and all had sinus and hay fever issues due to the room being so dirty.
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Date of stay: April 2021
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R J wrote a review Apr 2021
309 contributions10 helpful votes
Check in was friendly and fast. Nice, convenient area with parking. Had to ask for an area map. Room was fairly clean but not attention to detail. Hairs in the sink and gross next to bed and side table. Curtain did not close all way so had to get tape so people couldn’t see in. The shower did not turnoff properly. Woke up to a massive roach — really happy I didn’t see before bed. For the price, it was a good option. I would not pay much more.
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Date of stay: April 2021Trip type: Travelled solo
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robol wrote a review Mar 2021
Melbourne, Australia4438 contributions254 helpful votes
+1
Hotel was good value at just under $73 for a twin room for the night and was walking distance to all the action but not in amongst it. My twin room was a good size and the split system air conditioner worked quietly and efficiently. The premises overall are ageing, but were overall still in good repair, and it was a surprise to receive a follow up customer service survey from the property's manager Weiqing Ni. Parking wasn't a problem on the premises, though if you're there in peak season then there are more rooms than there are parking spots, so you may find yourself having to park on the street outside. Reception doesn't seem to be staffed at night but I did receive a phone call on my day of check-in and was able to make arrangements for my "after hours" arrival. From memory, I think there may have been some issues with the water pressure in the shower, which resulted in it being a little difficult to control the temperature. My bathroom had a "shower over bath" configuration but I was disappointed to not have a plug provided for the bathtub, which made it near-impossible to take a bath if I so desired. Another minor detail was that there was a complimentary wrapped biscuit provided with the tea and coffee etc., but it would have been nice to actually have two packets provided, seeing as it was a twin room and it would be safe to assume there would be two people staying! Otherwise, I was genuinely surprised and satisfied with what I got for my money here, and have no major complaints. My room was clean and ready and everything worked.
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Date of stay: January 2021
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Corey W wrote a review Nov 2020
1 contribution
Great place very nice and clean great friendly staff beds were great pool good I was here for work I would definitely stay again 👍👍close to city and shops I’ll be back next year I would recommend staying
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Date of stay: November 2020Trip type: Travelled on business
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Perry W wrote a review Feb 2020
Queensland, Australia333 contributions103 helpful votes
My first stay here, for 2 nights. Manager at check in was friendly and quick. Key to my door would not work, so she changed to room next door. Not really a fan of sliding glass entry doors though. Room was clean although it is an older style motel in Cairns. Bed was a great surprise as it was very comfortable. Rates are very reasonable for this motel. I did not have breakfast as it looked rather lacking for the $8 charge. Also did not use the restaurant either, as I usually walk to the Esplanade for dinner, which is only a 10 minute walk away. I will stay here again.
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Date of stay: February 2020
Location
Cleanliness
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Trip type: Travelled on business
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PRICE RANGE
US$52 - US$71 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
discovery cairns hotel cairns, discovery hotel cairns, cairns discovery hotel
FORMERLY KNOWN AS
Comfort Inn Discovery Cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
53
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Frequently Asked Questions about Comfort Inn Cairns City
Which popular attractions are close to Comfort Inn Cairns City?
Nearby attractions include Muddy's Playground (0.3 km), Cairns Aquarium (0.4 km), and St Monica's Cathedral (0.2 km).
What are some of the property amenities at Comfort Inn Cairns City?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Comfort Inn Cairns City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn Cairns City?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Comfort Inn Cairns City?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Cairns City?
Conveniently located restaurants include Mi Piace Espresso Bar, Dundee's at the Cairns Aquarium, and Bagus Cafe.
Are there opportunities to exercise at Comfort Inn Cairns City?
Yes, guests have access to a pool during their stay.
Does Comfort Inn Cairns City have an airport shuttle?
Yes, Comfort Inn Cairns City offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Comfort Inn Cairns City located near the city centre?
Yes, it is 0.3 km away from the centre of Cairns.
Which languages are spoken by the staff at Comfort Inn Cairns City?
The staff speaks multiple languages, including English and Chinese.
Does Comfort Inn Cairns City have any great views?
Yes, guests often enjoy the city view available here.