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Aiden By Best Western @ Darling Harbour

45 Murray Street Pyrmont, Sydney, New South Wales 2009 Australia
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Traveller (26)
Room & Suite (66)
Dining (15)

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#117 of 192 hotels in Sydney
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Located in Sydney,NSW, the Aiden By Best Western @ Darling Harbour is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Bar / lounge
Coffee shop
Complimentary Instant Coffee
Complimentary tea
Non-smoking hotel
Room features
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Refrigerator
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Non-smoking rooms
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English
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45 Murray Street Pyrmont, Sydney, New South Wales 2009 Australia
Aiden By Best Western @ Darling Harbour
38Reviews0Q+A11Room tips
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brio2642 wrote a review 21 Feb
24 contributions12 helpful votes
The Hotel has a lot going for it. Great location, modern, clean, nice staff and good food. However I would have to say the rooms are a little off in that there is very little storage space and no seating other than the bed. Al in all we enjoyed our stay.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luther La, General Manager at Aiden By Best Western @ Darling Harbour
Responded yesterday
Dear brio2642, Thank you for your feedback! You are right, we are all about affordable luxury with high quality products and amenities rather than just size of the rooms. I am very pleased to hear that you enjoyed the hotel, our staff, and our food and we look forward to welcoming you back in the near future. Kind Regards, Luther La
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cherylyn G wrote a review Sept 2023
Goulburn, Australia19 contributions5 helpful votes
Hotel's Favourite
Clean, quiet, beds a wonderful and soft great service from staff Bathroom products provided smell and feel wonderful very convenient to darling harbour star casino and light train services Only negative water pressure in shower, very slow
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luther La, General Manager at Aiden By Best Western @ Darling Harbour
Responded 14 Jan 2024
Hi Cherylyng2013, Thank you for your feedback! I will happily share your feedback with the team, and we look forward to welcoming you back in the near future. Kind Regards, Luther La
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephen Q wrote a review 18 Feb
8 contributions1 helpful vote
New hotel, fantastic location. Very Boutique. Room small but very designed. Great bathroom with a rainfall shower. Great television and very comfortable bed and pillows. Very quiet despite the location. I got a room with a great view of the city.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luther La, General Manager at Aiden By Best Western @ Darling Harbour
Responded yesterday
Dear 648stephenq, Thank you for your kind review! It's pleasing to hear that we were able to present you with a pleasant surprise. we hope to welcome you back in the near future for another great stay. Kind Regards, Luther La
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carina R wrote a review Jan 2024
Sydney, Australia3 contributions
Travelling with an elderly disabled father it was essential that we needed an accessible bathroom for wheelchair access. This was the main reason for choosing Aiden. The rooms are very compact with the majority of rooms having the bed pushed up by a wall which is difficult for a couple. However rooms 406 and 506 are designed the same and thankfully had just enough room for the bed to be moved away from the wall to allow my elderly mum to get out of bed easily. The accessible bathroom was superb and did not disappoint at all. I had a room opposite my parents and it was perfect for a lone traveller as the room was compact. The strength of this hotel is the team that work here. Nothing was too much trouble, they even sometimes helped get my father into taxis. Their customer service skills were superb. We had breakfast every morning and the quality was always excellent. If we return to Sydney this will definitely be where we will stay again. With Darling Harbour just across the road we were able yo catch a Ferry from Pymont Bay to Circular Quay with great ease with wheelchair access. Thank you to everyone at Aiden you all helped make our stay such a special one.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Great for Wheelchair users especially rooms 406 and 506 that are designed the same and the bed...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luther La, General Manager at Aiden By Best Western @ Darling Harbour
Responded yesterday
Dear rowswellcarina, Thank you so much for your amazing review. It brings so much joy to hear that you and your parents had a pleasant stay at Aiden Darling Harbour. I will happily pass on your kind compliments to the team, and we look forward to welcoming you and your parents in the near future. Kind Regards, Luther La
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nick W wrote a review Jan 2024
Epsom, United Kingdom421 contributions134 helpful votes
Really not a great stay at all. Arrived for honeymoon with great expectations (although its a Best Western so not 5 star), but assigned a disabled room with a large bathroom but NO space in the room itself. We had to have one suitcase open in the bathroom itself! Asked to move but we were told no, and then on the second night of the stay the fire alarm went off at 1130pm. Staff had no idea what to do, guests were left in the street and even the fire service looked frustrated! Wouldn't go back here and wouldn't recommend
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: YES - AVOID
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luther La, General Manager at Aiden By Best Western @ Darling Harbour
Responded 14 Jan 2024
Hi NickW867, Thank you for taking your time to leave us with your review. I am very sorry to hear that you felt our staff were not able to assist you during an unwarranted fire alarm incident. Rest assured that safety of our guests are our utmost priority at all times and will ensure the team is reminded of this. Regarding your room, the booking you have made through an agent was for our Accessible room with no mention of the honeymoon. We do our best to be flexible but unfortunately we had no other rooms to move you to. I do strongly recommend you book directly with the hotel to ensure these details can be captured to allow the hotel to best tailor the offerings to the experience you are after. Kind Regards, Luther La
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Blueliliac wrote a review Jan 2024
Canberra, Australia112 contributions52 helpful votes
We were in Sydney for a few days to watch Test cricket at the SCG and Wicked at the Lyric Theatre. The Aiden is brilliantly located at the end of pedestrian/bicycle only Pyrmont Bridge, making it easy to walk (15 minutes) to Darling Harbor. We walked, with light luggage, from Central Station in around 26 minutes. Light rail is near the hotel, the Lyric Theatre is a 5-minute walk (and felt safe even coming back from the theatre). It was easy to get to the SCG on public transport. We've never explored Pyrmont - well worth it. The Maritime Museum is across the street from the Aiden, it's interesting with more interesting things to see than one might expect. The room, while on the small side, was perfect for a few days, very clean and well appointed. The staff were efficient, cheerful and helpful. We had one breakfast at the hotel which was good.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luther La, General Manager at Aiden By Best Western @ Darling Harbour
Responded 14 Jan 2024
Hi Blueliliac, Thank you for your amazing feedback! It is a delight to hear you had such positive experience staying at Aiden Darling Harbour. I will happily share your feedback with the team, and we look forward to welcoming you back in the near future. Kind Regards, Luther La
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PaulK Mackay wrote a review Jan 2024
Mackay, Australia176 contributions74 helpful votes
An awesome little hotel with a good level of services and super frienfly staff. Well located to all services including ferries, shopping/eating at Bangaroo/Cocklebay Wharf and Star Casino. Room whilst a little small is very well appointed with all usual services. Good sized modern bathroom. Fantastic bed. Good ground floor bar/reception area and open eating area. Breakfast was good and reasonably priced. Will definitely stay again. We loved it.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luther La, General Manager at Aiden By Best Western @ Darling Harbour
Responded 14 Jan 2024
Hi SportingDad2015, Thank you for your wonderful feedback! It gives me such joy to hear about your positive experience with us. I will happily share your feedback with the team, and we look forward to welcoming you back in the near future. Kind Regards, Luther La
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shane K wrote a review Dec 2023
Newcastle, Australia9 contributions11 helpful votes
The nicest boutique hotel in Sydney The staff are friendly and welcoming.the room is beautiful and modern with lovely artwork painted on the wall.Very convenient to light rail.and Darling Harbour. We loved it and will return
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luther La, General Manager at Aiden By Best Western @ Darling Harbour
Responded 14 Jan 2024
Hi 958shanek, Thank you for your 5star review! Very much looking forward to welcoming you back for another amazing experience. Kind Regards, Luther La
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Deane X wrote a review Nov 2023
1 contribution
Myself and my partner stayed over the weekend and was wonderfully suprised with this beautiful hotel. When we originally planned to stay here we were a bit worried about the size of the room from the description but upon arriving to our room found that the layout made it feel soooo much more spacious. We do not enjoy driving to Sydney and loved how close the hotel is to the trams and made taking public transport super simple. We loved our stay and will definitely be back in the futute :)
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luther La, General Manager at Aiden By Best Western @ Darling Harbour
Responded 14 Jan 2024
Hi Deanex, Thank you for your review! Looking forward to welcoming you back to Sydney and Aiden Darling Harbour in the near future. Kind Regards, Luther La
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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susan50-7 wrote a review Nov 2023
Perth, Australia36 contributions43 helpful votes
Room was very small. Bed was comfortable & I requested a softer pillow which was supplied almost immediately. The staff were very pleasant, helpful & friendly. Great location. It was no problem to store our luggage. Water stations are a bonus. Would stay again for short period of time.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Luther La, General Manager at Aiden By Best Western @ Darling Harbour
Responded 14 Jan 2024
Hi Susan B, Thank you for your feedback. I am very happy to hear that you enjoyed the features of our hotel and our staff. I will happily share this with the team, and we look forward to welcoming you back in the near future. Kind Regards, Luther La
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$1,322 - HK$2,253 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesSydney
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AIDEN BY BEST WESTERN @ DARLING HARBOUR - Updated 2024 Prices & Hotel Reviews (Sydney, Australia)

Frequently Asked Questions about Aiden By Best Western @ Darling Harbour
Which popular attractions are close to Aiden By Best Western @ Darling Harbour?
Nearby attractions include Flight Experience (0.1 km), James Craig Tall Ship (0.3 km), and Darling Harbour (0.4 km).
What are some of the property amenities at Aiden By Best Western @ Darling Harbour?
Some of the more popular amenities offered include a lounge, room service, and a coffee shop.
What food & drink options are available at Aiden By Best Western @ Darling Harbour?
Guests can enjoy a lounge, complimentary tea, and free instant coffee during their stay.
What are some restaurants close to Aiden By Best Western @ Darling Harbour?
Conveniently located restaurants include Harvest Buffet Sydney, The Ternary, and Social Brew Cafe.
Are there any historical sites close to Aiden By Best Western @ Darling Harbour?
Many travellers enjoy visiting State Theatre (0.9 km), Anzac Memorial (1.4 km), and St. Mary's Cathedral (1.5 km).